Connect LiveSwitch and Mattermost

Both apps 58LiveSwitch 30Mattermost 28

• Trigger
  New Contact Matching Filter

  Triggers when a new contact appears in your LiveSwitch organization, optionally limited to contacts matching a filter.

• Trigger
  New Conversation Matching Filter

  Triggers when a new conversation is created in LiveSwitch, optionally limited to conversations matching a filter.

• Trigger
  New Guided Instructions

  Triggers when a new set of guided instructions is added to your LiveSwitch organization, returning its name, description, where it is shown and its steps.

• Trigger
  New Project

  Triggers when a new project appears in LiveSwitch, optionally limited by status, contact or external ID.

• Trigger
  New Tag

  Triggers when a new tag is created in LiveSwitch.

• Action
  Create Contact

  Creates a new contact in LiveSwitch from a name, email or phone, and any custom attributes defined for contacts, and returns the created contact.

• Action
  Create Conversation

  Creates a LiveSwitch conversation, such as a live call, recording request, photo session or scheduled call, for a new or existing contact. Returns the conversation with its join and review links.

• Action
  Create Project

  Creates a project in LiveSwitch with a name, status, address, tags, associated contacts and custom attributes, and returns the new project including its links.

• Action
  Create Tag

  Creates a tag in your LiveSwitch organization, with an optional display color, and returns the new tag.

• Action
  Find All Tags

  Returns the tags in your LiveSwitch organization, optionally narrowed by a filter and sorted in the order you choose.

• Action
  Find Contact by ID

  Returns a single LiveSwitch contact by its id, including its name, email, phone and custom attribute values.

• Action
  Find Contact by Phone

  Returns the LiveSwitch contact that has the given phone number, including its custom attributes.

• Action
  Find Conversation by ID

  Returns one LiveSwitch conversation by its ID, including its join and review links, status, contact, tags, notes and custom attributes.

• Action
  Find Conversations

  Returns the conversations in your LiveSwitch organization that match an optional filter, most recent first unless you choose another order.

• Action
  Find Document by ID

  Returns a single LiveSwitch document, either a snapshot or an uploaded file, with its project, conversation, tags and links.

• Action
  Find Form by ID

  Returns a LiveSwitch form by its id, including its name, headline, notes and the fields it collects.

• Action
  Find Form Submission by ID

  Returns a single form submission by its id, including the form, contact and conversation it belongs to and the answers given.

• Action
  Find Guided Instructions

  Returns the guided instructions in your LiveSwitch organization that match the specified filter or conversation type.

• Action
  Find Project by ID

  Returns a single LiveSwitch project by its ID, including its status, share links, tags, contacts and custom attributes.

• Action
  Find Projects

  Returns the projects in your LiveSwitch organization, optionally narrowed by status, external ID, contact or a custom filter.

• Action
  Find Recording by ID

  Returns one LiveSwitch recording by its ID, including its public link, thumbnail, type, status and tags.

• Action
  Find Recordings by Conversation

  Returns the recordings that belong to a LiveSwitch conversation, including their public links, status and tags.

• Action
  Find Recordings by Project

  Returns the recordings that belong to the specified project, including their public links, status, type and tags.

• Action
  Find Snapshots by Project

  Returns the snapshots attached to a LiveSwitch project, including their public links, captions and tags.

• Action
  Get Current User (Me)

  Returns the LiveSwitch user the connected account is signed in as, including their name, contact details and organization.

• Action
  Get Organization Settings

  Returns the settings of the organization you are logged in to, including its default country code, whether recordings start automatically, and whether SMS is enabled.

• Action
  Update Contact

  Updates an existing contact by ID, changing only the name, email, phone and custom attribute values you supply, and returns the updated contact.

• Action
  Update Conversation

  Updates a conversation's name, notes, tags, contact, project or assigned user in LiveSwitch and returns the updated conversation.

• Action
  Update Project

  Updates an existing project's name, external ID, status, tags, address, contacts and custom attributes, and returns the updated project. Only the fields you fill in are changed.

• Action
  Update Tag

  Updates the name or display color of an existing tag and returns the updated tag.

• Trigger
  New Channel

  Triggers when a new public channel is created in a Mattermost team.

• Trigger
  New user

  Triggers when a new user joins the selected Mattermost team.

• Action
  Add direct channel

  Creates (or returns the existing) direct message channel between two users.

• Action
  Add Reaction

  Adds an emoji reaction to a Mattermost post.

• Action
  Add user

  Creates a new user account on the Mattermost server and returns the created user.

• Action
  Add User to Channel

  Adds a user to a Mattermost channel.

• Action
  Add user to team

  Adds a user to a team, making them a team member.

• Action
  Create Channel

  Creates a public or private channel in a Mattermost team.

• Action
  Delete channel

  Deletes (archives) a Mattermost channel, or permanently deletes it when requested.

• Action
  Delete Post

  Deletes a Mattermost post.

• Action
  Delete reaction

  Removes a user's emoji reaction from a post.

• Action
  Find channels by name

  Searches a team's public channels (and channels you belong to) whose name or display name matches a search term, and returns the matching channels.

• Action
  Find posts by terms

  Searches the posts in a team for the given search terms and returns the matching posts.

• Action
  Find User by Email

  Finds a Mattermost user by email address.

• Action
  Find user by username

  Finds a Mattermost user by their username and returns the user's profile.

• Action
  Get channel

  Returns a Mattermost channel's details (name, display name, team, type, purpose and header) by its channel ID.

• Action
  Get Post

  Returns a single Mattermost post by its ID.

• Action
  Get team

  Returns a Mattermost team by its ID.

• Action
  Get user

  Returns a Mattermost user's profile by their user ID.

• Action
  List channels

  Returns the public channels on a Mattermost team.

• Action
  List posts

  Returns the most recent posts in a Mattermost channel, newest first, optionally limited to posts changed since a time or before/after a given post.

• Action
  List Teams

  Returns the Mattermost teams you belong to.

• Action
  List users

  Returns users on the Mattermost server, optionally limited to a team, channel or group, or filtered by role and active status.

• Action
  Pin post

  Pins a post to the channel it was posted in.

• Action
  Post Message

  Posts a new message to a Mattermost channel, optionally as a reply in a thread.

• Action
  Remove user from channel

  Removes a user from a channel.

• Action
  Update channel

  Updates a channel's name, display name, purpose, header or other settings. Only the fields you fill in are changed.

• Action
  Update Post

  Changes the text of an existing Mattermost post.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.