--- title: "Connect LiveAgent and Zoho Recruit - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Create Record\" in Zoho Recruit." canonical: "https://apiant.ai/connect/liveagent-to-zoho-recruit" --- # Connect LiveAgent and Zoho Recruit When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Create Record** in [Zoho Recruit](https://apiant.ai/connections/zoho-recruit), or **New Record** in Zoho Recruit to **Add customer group** in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Zoho Recruit **2** triggers Zoho Recruit **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Zoho Recruit to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent and Zoho Recruit can do together ### From LiveAgent to Zoho Recruit - When **New conversation** in LiveAgent then **Create Record** in Zoho Recruit - When **New Customer** in LiveAgent then **Create/Update Record** in Zoho Recruit ### From Zoho Recruit to LiveAgent - When **New Record** in Zoho Recruit then **Add customer group** in LiveAgent - When **Updated Record** in Zoho Recruit then **List conversation messages** in LiveAgent Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Zoho Recruit ## Triggers and actions 5 triggers · 17 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Trigger **New Record** Triggers when a new record is created in the chosen Zoho Recruit module, such as Candidates or Job Openings. - Trigger **Updated Record** Triggers when a record in the chosen Zoho Recruit module (Candidates, Job Openings, Clients, etc.) is updated. - Action **Add attachment** Attaches a file or a link to a Zoho Recruit record, such as a resume or offer letter on a candidate. - Action **Add note** Adds a note to a Zoho Recruit record such as a candidate, job opening, client or contact. - Action **Associate candidates with job opening** Associates one or more candidates with one or more job openings in Zoho Recruit. - Action **Create Record** Creates a new record (candidate, job opening, client, contact, interview and more) in the Zoho Recruit module you choose. - Action **Create/Update Record** Creates a record in a Zoho Recruit module, or updates the existing one when a record with the same duplicate-check field values (such as a candidate's email) already exists. - Action **Delete record** Deletes one or more records (up to 100) from a Zoho Recruit module such as Candidates or Job Openings. - Action **List records** Returns a list of records from a Zoho Recruit module such as Candidates, Job Openings or Clients, optionally filtered by custom view or territory and sorted by a field. - Action **Search Record** Searches a Zoho Recruit module (Candidates, Job Openings, Clients, etc.) for records matching criteria, an email, a phone number, or a word, and returns the matching records. - Action **Update Record** Updates an existing record in a Zoho Recruit module, such as a candidate, job opening, client or contact, with the field values you supply. - Action **Update Record Status** Changes the status of one or more Zoho Recruit candidates, applications or job openings, with an optional comment. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Zoho Recruit** The all-in-one applicant tracking system for the modern recruiter. Share your job openings with the world!](https://apiant.ai/connections/zoho-recruit) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Zoho Recruit - [ **HubSpot to Zoho Recruit** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-recruit) - [ **Salesforce to Zoho Recruit** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-recruit) - [ **Slack to Zoho Recruit** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-recruit) - [ **Google Sheets to Zoho Recruit** Google Sheets](https://apiant.ai/connect/google-sheets-to-zoho-recruit) - [ **Gmail to Zoho Recruit** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-recruit) - [ **Google Calendar to Zoho Recruit** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zoho-recruit) Questions ## LiveAgent and Zoho Recruit, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho Recruit when something happens in LiveAgent? Any of Zoho Recruit's 10 actions, including Create Record, Create/Update Record, Update Record and Update Record Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho Recruit to LiveAgent? Yes. When something happens in Zoho Recruit, your agent can act in LiveAgent too. This page covers both directions: Zoho Recruit's triggers and LiveAgent's actions are listed here as well. ### ### Do I have to build a connector for LiveAgent or Zoho Recruit? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and Zoho Recruit without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.