--- title: "Connect LiveAgent and Zoho Calendar - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Create New Event\" in Zoho Calendar." canonical: "https://apiant.ai/connect/liveagent-to-zoho-calendar" --- # Connect LiveAgent and Zoho Calendar When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Create New Event** in [Zoho Calendar](https://apiant.ai/connections/zoho-calendar), or **Calendar Created** in Zoho Calendar to **Add customer group** in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Zoho Calendar **3** triggers Zoho Calendar **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Zoho Calendar to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent and Zoho Calendar can do together ### From LiveAgent to Zoho Calendar - When **New conversation** in LiveAgent then **Create New Event** in Zoho Calendar - When **New Customer** in LiveAgent then **Update Event** in Zoho Calendar ### From Zoho Calendar to LiveAgent - When **Calendar Created** in Zoho Calendar then **Add customer group** in LiveAgent - When **Calendar Updated** in Zoho Calendar then **List conversation messages** in LiveAgent Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Zoho Calendar ## Triggers and actions 6 triggers · 16 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Trigger **Calendar Created** Triggers when a new calendar is added to your Zoho Calendar account. - Trigger **Calendar Updated** Triggers when a calendar is created or its settings are changed. - Trigger **Event Created** Triggers when a new event appears on the selected calendar (events occurring from yesterday through the next four weeks). - Action **Create Calendar** Creates a new personal calendar in Zoho Calendar with the name, color and visibility settings you choose. - Action **Create New Event** Creates a new event in a Zoho Calendar calendar, with optional attendees, reminders, recurrence and conferencing. - Action **Delete calendar** Deletes a calendar from your Zoho Calendar account. - Action **Delete Event** Deletes an event (or one instance of a recurring event) from a Zoho Calendar calendar. - Action **Get calendar** Returns the details of a Zoho Calendar calendar, including its name, color, time zone and default reminders. - Action **List calendars** Returns the list of calendars in your Zoho Calendar account, optionally filtered by category and including hidden calendars. - Action **List events** Returns the events in a Zoho Calendar calendar that occur within a date range of up to 31 days. - Action **Update calendar** Updates an existing calendar's name, colors, time zone, description, visibility, free/busy and default reminder settings. - Action **Update Event** Updates an existing event in a Zoho Calendar calendar. Zoho replaces the event with the values given, so supply the start, end and the event's latest etag. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Zoho Calendar** Zoho Calendar is an online personal and business calendar app that helps you plan your schedule, track daily...](https://apiant.ai/connections/zoho-calendar) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Zoho Calendar - [ **HubSpot to Zoho Calendar** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-calendar) - [ **Salesforce to Zoho Calendar** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-calendar) - [ **Slack to Zoho Calendar** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-calendar) - [ **Google Sheets to Zoho Calendar** Google Sheets](https://apiant.ai/connect/google-sheets-to-zoho-calendar) - [ **Gmail to Zoho Calendar** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-calendar) - [ **Google Calendar to Zoho Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zoho-calendar) Questions ## LiveAgent and Zoho Calendar, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho Calendar when something happens in LiveAgent? Any of Zoho Calendar's 9 actions, including Create Calendar, Create New Event, Update calendar and Update Event. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho Calendar to LiveAgent? Yes. When something happens in Zoho Calendar, your agent can act in LiveAgent too. This page covers both directions: Zoho Calendar's triggers and LiveAgent's actions are listed here as well. ### ### Do I have to build a connector for LiveAgent or Zoho Calendar? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and Zoho Calendar without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.