--- title: "Connect LiveAgent to Yutori - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Update Scout email settings\" in Yutori." canonical: "https://apiant.ai/connect/liveagent-to-yutori" --- # Connect LiveAgent to Yutori When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Update Scout email settings** in [Yutori](https://apiant.ai/connections/yutori). Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Yutori **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Yutori to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent can start in Yutori - When **New conversation** in LiveAgent then **Update Scout email settings** in Yutori - When **New Customer** in LiveAgent then **Run Browsing Task** in Yutori Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Yutori ## Triggers and actions 3 triggers · 22 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Action **Add Scout** Creates a new scout to continuously monitor the web on a schedule for a natural-language query. - Action **Delete Scout** Permanently deletes a scout. - Action **Get Browsing Task Result** Get the current status of a Yutori browsing task and its results once it has completed. - Action **Get Browsing Task trajectory** Gets the step-by-step trajectory (screenshots) of a completed browsing task. - Action **Get Research Task Result** Fetches the current status and result of a research task. - Action **Get Scout** Retrieves a single scout by id. - Action **List Browsing Tasks** Lists browsing tasks for the account, optionally filtered by status. - Action **List Research Tasks** Lists the research tasks in the Yutori account, optionally filtered by status. - Action **List Scout updates** Lists the updates a Yutori scout has reported, newest first. - Action **Mark scout as done** Marks a scout as complete, ending its monitoring schedule. - Action **Restart Scout** Restarts a scout that was previously marked as done, so it resumes monitoring. - Action **Run Browsing Task** Launches a Yutori browsing agent on a cloud (or local) browser to carry out a natural-language task starting from a URL. Returns the task id immediately; the task runs asynchronously. - Action **Run Research Task** Launches a one-time research task on the web and returns its task id and status. Fetch the finished results with Get Research Task Result. - Action **Update Scout** Updates selected settings of an existing Yutori scout. Only the fields you fill in are changed; everything else stays as it is. - Action **Update Scout email settings** Turns email notifications on or off for a scout and adds or removes email subscribers. Provide at least one of the optional fields. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Yutori** Yutori is an AI web agent platform that browses sites, extracts data, runs deep research, and monitors the...](https://apiant.ai/connections/yutori) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Yutori - [ **HubSpot to Yutori** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-yutori) - [ **Salesforce to Yutori** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-yutori) - [ **Slack to Yutori** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-yutori) - [ **Google Sheets to Yutori** Google Sheets](https://apiant.ai/connect/google-sheets-to-yutori) - [ **Gmail to Yutori** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-yutori) - [ **Google Calendar to Yutori** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-yutori) Questions ## LiveAgent and Yutori, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Yutori when something happens in LiveAgent? Any of Yutori's 15 actions, including Update Scout, Update Scout email settings, Add Scout and Get Browsing Task Result. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Yutori to LiveAgent? Yutori has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Yutori's API documentation and adds it. ### ### Do I have to build a connector for LiveAgent or Yutori? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and Yutori without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.