--- title: "Connect LiveAgent to Urlbox - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Capture Full Page Website Screenshot\" in Urlbox." canonical: "https://apiant.ai/connect/liveagent-to-urlbox" --- # Connect LiveAgent to Urlbox When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Capture Full Page Website Screenshot** in [Urlbox](https://apiant.ai/connections/urlbox). Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Urlbox **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Urlbox to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent can start in Urlbox - When **New conversation** in LiveAgent then **Capture Full Page Website Screenshot** in Urlbox - When **New Customer** in LiveAgent then **Capture Website Screenshot** in Urlbox Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Urlbox ## Triggers and actions 3 triggers · 22 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Action **Capture Full Page Website Screenshot** Captures a screenshot of the entire scrollable length of a web page and returns a temporary link to the image. - Action **Capture Website Screenshot** Captures a viewport-sized screenshot of a public web page and returns a temporary link to the image. - Action **Generate Screenshot From HTML** Renders the HTML you supply in a browser and returns a temporary link to the resulting screenshot image. - Action **Generate Screenshot From URL** Captures a screenshot image of a public web page and returns a temporary link to the image. - Action **HTML to Markdown** Converts an HTML snippet or full HTML page to Markdown with Urlbox and returns a link to the Markdown file. - Action **HTML to PDF** Converts HTML into a PDF document with Urlbox and returns a link to the PDF. - Action **HTML to PNG** Render HTML into a PNG image with Urlbox and return a link to it. - Action **Open Graph Images** Render an HTML template into a social sharing (Open Graph) image, 1200 x 630 pixels by default, and return a link to the image. - Action **Record Scrolling Website Video** Records a video (MP4 or WebM) of a web page while smoothly scrolling down it, and returns a link to the video. - Action **Record Website Video** Records a video (MP4 or WebM) of a web page with Urlbox and returns a link to the video file. - Action **Render** Render a web page or HTML into a screenshot, PDF, video, Markdown or HTML file with Urlbox and get back a temporary link to the result. - Action **Scrape HTML** Loads a web page in a real browser and returns a link to its fully rendered HTML source. - Action **URL to Markdown** Loads a web page in Urlbox's browser and converts it to a Markdown file, returning a link to the file. - Action **URL to PDF** Convert a URL into a PDF document. - Action **URL to PNG** Capture a PNG screenshot of a web page from its URL. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Urlbox** Urlbox is a screenshot API that allows you to generate images, PDFs and video from a URL or HTML.](https://apiant.ai/connections/urlbox) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Urlbox - [ **Fourthwall to Urlbox** Fourthwall platform designed to helping creators build their brand, monetize the online presence](https://apiant.ai/connect/fourthwall-to-urlbox) - [ **HubSpot to Urlbox** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-urlbox) - [ **Salesforce to Urlbox** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-urlbox) - [ **Slack to Urlbox** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-urlbox) - [ **Google Sheets to Urlbox** Google Sheets](https://apiant.ai/connect/google-sheets-to-urlbox) - [ **Gmail to Urlbox** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-urlbox) Questions ## LiveAgent and Urlbox, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Urlbox when something happens in LiveAgent? Any of Urlbox's 15 actions, including Capture Full Page Website Screenshot, Capture Website Screenshot, Generate Screenshot From HTML and Generate Screenshot From URL. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Urlbox to LiveAgent? Urlbox has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Urlbox's API documentation and adds it. ### ### Do I have to build a connector for LiveAgent or Urlbox? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and Urlbox without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.