--- title: "Connect LiveAgent to Transport for The Netherlands - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Find passtimes by line\" in Transport for The Netherlands." canonical: "https://apiant.ai/connect/liveagent-to-transport-for-the-netherlands" --- # Connect LiveAgent to Transport for The Netherlands When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Find passtimes by line** in [Transport for The Netherlands](https://apiant.ai/connections/transport-for-the-netherlands). Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Transport for The Netherlands **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Transport for The Netherlands to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent can start in Transport for The Netherlands - When **New conversation** in LiveAgent then **Find passtimes by line** in Transport for The Netherlands - When **New Customer** in LiveAgent then **Find passtimes by stop area** in Transport for The Netherlands Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Transport for The Netherlands ## Triggers and actions 3 triggers · 14 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Action **Find passtimes by line** Get the expected and real-time arrival/departure passtimes for all timing points served by one or more transit lines. - Action **Find passtimes by stop area** Get the expected and real-time arrival/departure passtimes for all timing points within one or more stop areas. - Action **Find passtimes by timing point** Get the expected and real-time arrival/departure passtimes for one or more timing points, identified by their timing point code. - Action **List journeys** List the keys of currently planned or driving vehicle journeys, with the number of stops in each journey. - Action **List lines** List all transit lines known to the OVAPI, with data owner code, line planning number, direction, and optionally line name/public number/transport type/destination. - Action **List stop areas** List all stop areas (groups of nearby timing points sharing one traveler-facing stop name) known to the OVAPI, with position, name, and town. - Action **List timing points** List all timing point codes (bus stops, tram/train stops, and virtual points) known to the OVAPI within its current uptime. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Transport for The Netherlands** OVAPI, country-wide public transport. Public transit API — routes, stops, timetables and real-time...](https://apiant.ai/connections/transport-for-the-netherlands) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Transport for The Netherlands - [ **HubSpot to Transport for The Netherlands** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-transport-for-the-netherlands) - [ **Salesforce to Transport for The Netherlands** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-transport-for-the-netherlands) - [ **Slack to Transport for The Netherlands** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-transport-for-the-netherlands) - [ **Google Sheets to Transport for The Netherlands** Google Sheets](https://apiant.ai/connect/google-sheets-to-transport-for-the-netherlands) - [ **Gmail to Transport for The Netherlands** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-transport-for-the-netherlands) - [ **Google Calendar to Transport for The Netherlands** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-transport-for-the-netherlands) Questions ## LiveAgent and Transport for The Netherlands, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Transport for The Netherlands when something happens in LiveAgent? Any of Transport for The Netherlands's 7 actions, including Find passtimes by line, Find passtimes by stop area, Find passtimes by timing point and List journeys. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Transport for The Netherlands to LiveAgent? Transport for The Netherlands has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Transport for The Netherlands's API documentation and adds it. ### ### Do I have to build a connector for LiveAgent or Transport for The Netherlands? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and Transport for The Netherlands without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.