# Connect LiveAgent and Raisely When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Get user** in [Raisely](https://apiant.ai/connections/raisely), or **New Campaign** in Raisely to **Add customer group** in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Raisely **3** triggers Raisely **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Raisely to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent and Raisely can do together ### From LiveAgent to Raisely - When **New conversation** in LiveAgent then **Get user** in Raisely - When **New Customer** in LiveAgent then **Update campaign** in Raisely ### From Raisely to LiveAgent - When **New Campaign** in Raisely then **Add customer group** in LiveAgent - When **New Interaction** in Raisely then **List conversation messages** in LiveAgent Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Raisely ## Triggers and actions 6 triggers · 16 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Trigger **New Campaign** Triggers when a new campaign is created in your Raisely organisation. - Trigger **New Interaction** Triggers when a new interaction is recorded against a person in Raisely. - Trigger **New Person** Triggers when a new person (supporter) is added to your Raisely organisation. - Action **Get campaign** Returns a Raisely campaign, including its settings and custom public fields, by its path or UUID. - Action **Get donation** Returns a single donation by its unique ID, including its amount, donor and any custom fields. - Action **Get profile** Returns a fundraising profile (individual or team page), including its goal, totals and custom fields. - Action **Get user** Returns a Raisely user (a person with access to your organisation's admin) by their unique ID. - Action **List campaigns** Returns the campaigns in your Raisely account, newest first, optionally filtered by search text, path, mode or status. - Action **List donations** Returns the donations in your Raisely organisation, optionally narrowed to one campaign or by search text. - Action **Update campaign** Updates an existing Raisely campaign's name, description or fundraising goal. Fields left blank are not changed. - Action **Update donation** Updates an existing donation's donor details and message in Raisely. - Action **Update profile** Updates a fundraising profile's name, description, goal or photo, and returns the updated profile. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Raisely** Raisely is an online fundraising platform to help charities raise money online and nurture their supporters.](https://apiant.ai/connections/raisely) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Raisely - [ **HubSpot to Raisely** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-raisely) - [ **Google Sheets to Raisely** Google Sheets](https://apiant.ai/connect/google-sheets-to-raisely) - [ **Gmail to Raisely** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-raisely) - [ **Google Calendar to Raisely** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-raisely) - [ **Google Drive to Raisely** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-raisely) - [ **Mailchimp to Raisely** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-raisely) Questions ## LiveAgent and Raisely, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Raisely when something happens in LiveAgent? Any of Raisely's 9 actions, including Update campaign, Update donation, Update profile and Get campaign. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Raisely to LiveAgent? Yes. When something happens in Raisely, your agent can act in LiveAgent too. This page covers both directions: Raisely's triggers and LiveAgent's actions are listed here as well. ### ### Do I have to build a connector for LiveAgent or Raisely? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.