--- title: "Connect LiveAgent to Raider - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Find mythic+ runs\" in Raider." canonical: "https://apiant.ai/connect/liveagent-to-raider" --- # Connect LiveAgent to Raider When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Find mythic+ runs** in [Raider](https://apiant.ai/connections/raider). Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Raider **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Raider to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent can start in Raider - When **New conversation** in LiveAgent then **Find mythic+ runs** in Raider - When **New Customer** in LiveAgent then **Get character profile** in Raider Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Raider ## Triggers and actions 3 triggers · 23 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Action **Find mythic+ runs** Search for top Mythic+ dungeon runs matching given criteria (dungeon, region, season, etc). - Action **Get character profile** Retrieve a World of Warcraft character's Mythic+ score, raid progression, and gear by region, realm, and name. - Action **Get current period** Retrieve the current, previous, and next Mythic+ period ids and date ranges. - Action **Get guild boss kill** Retrieve details about a guild's kill of a specific raid boss. - Action **Get guild profile** Retrieve a guild's raid rankings and roster. - Action **Get mythic+ affixes** Retrieve the current Mythic+ affixes for a region, including the latest run seen with each affix. - Action **Get mythic+ leaderboard capacity** Retrieve the Mythic+ leaderboard capacity for a region, including lowest qualifying level and time to qualify. - Action **Get mythic+ run details** Retrieve details for a specific Mythic+ dungeon run. - Action **Get mythic+ score tiers** Retrieve the score tier colors used for a given Mythic+ season. - Action **Get mythic+ season cutoffs** Retrieve the Mythic+ season score cutoffs for a region. - Action **Get mythic+ static data** Retrieve Mythic+ season and dungeon static data (slugs, names) for a specific expansion. - Action **Get raid boss rankings** Retrieve boss rankings for a given raid and region. - Action **Get raid hall of fame** Retrieve the hall of fame (first guilds to defeat) for a given raid. - Action **Get raid progression** Retrieve raid progression details showing how many guilds have reached each boss kill milestone. - Action **Get raid rankings** Retrieve raid rankings for a given raid and region. - Action **Get raid static data** Retrieve raid and boss static data (slugs, names) for a specific expansion. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Raider** Raider.IO scores and ranks World of Warcraft characters and guilds on Mythic+ dungeon and raid progression.](https://apiant.ai/connections/raider) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Raider - [ **Google Sheets to Raider** Google Sheets](https://apiant.ai/connect/google-sheets-to-raider) - [ **Google Docs to Raider** Google Docs is a cloud-based word processor with real-time collaboration, version history, and integration...](https://apiant.ai/connect/google-docs-to-raider) - [ **Cisco WebEx to Raider** Cisco Webex — messaging, meetings, and webinars collaboration platform.](https://apiant.ai/connect/cisco-webex-to-raider) - [ **HubSpot to Raider** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-raider) - [ **Salesforce to Raider** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-raider) - [ **Slack to Raider** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-raider) Questions ## LiveAgent and Raider, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Raider when something happens in LiveAgent? Any of Raider's 16 actions, including Find mythic+ runs, Get character profile, Get current period and Get guild boss kill. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Raider to LiveAgent? Raider has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Raider's API documentation and adds it. ### ### Do I have to build a connector for LiveAgent or Raider? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and Raider without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.