---
title: "Connect LiveAgent to PM2.5 Open Data Portal - APIANT.ai"
description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Get project latest readings\" in PM2.5 Open Data Portal."
canonical: "https://apiant.ai/connect/liveagent-to-pm2-5-open-data-portal"
---

# Connect LiveAgent to PM2.5 Open Data Portal

When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Get project latest readings** in [PM2.5 Open Data Portal](https://apiant.ai/connections/pm2-5-open-data-portal). Describe the whole flow and it is built, tested on every scenario and kept running.

LiveAgent **3** triggers LiveAgent **7** actions PM2.5 Open Data Portal **9** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want LiveAgent and PM2.5 Open Data Portal to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What LiveAgent can start in PM2.5 Open Data Portal

- When **New conversation** in LiveAgent then **Get project latest readings** in PM2.5 Open Data Portal
- When **New Customer** in LiveAgent then **Find nearest device by latitude and longitude** in PM2.5 Open Data Portal

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with LiveAgent and PM2.5 Open Data Portal

## Triggers and actions 3 triggers · 16 actions

- Trigger

**New conversation**

Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.

- Trigger

**New Customer**

Triggers when a new customer (contact) is added in LiveAgent.

- Trigger

**New Customer (Experimental)**

Triggers when a new customer (contact) is added in LiveAgent.

- Action

**Add customer group**

Creates a new customer group in LiveAgent with a name and optional text and background colors.

- Action

**Add tag**

Creates a new tag in LiveAgent that can be assigned to conversations.

- Action

**Get conversation**

Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.

- Action

**List conversation messages**

Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.

- Action

**List conversations**

Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.

- Action

**List customer groups**

Returns every customer group defined in the LiveAgent account, with each group's id and name.

- Action

**List tags**

Returns every tag defined in the LiveAgent account, with each tag's id and name.

- Action

**Find nearest device by latitude and longitude**

Find the device nearest to a given latitude/longitude.

- Action

**Get ADF emission analysis**

Fetch the Air Distribution Field (ADF) emission analysis dataset.

- Action

**Get ADF pollution analysis**

Fetch the ADF pollution analysis dataset.

- Action

**Get ADF ranking**

Fetch the ADF device/project pollution ranking.

- Action

**Get device history**

Fetch historical readings for one device.

- Action

**Get device latest reading**

Fetch the most recent air-quality reading for one device.

- Action

**Get device reading by date**

Fetch a device's readings for a specific date.

- Action

**Get project latest readings**

Fetch the latest readings for all devices in a project.

- Action

**List projects**

List all monitoring projects available on the portal.

## Each app on its own

- [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent)
- [ **PM2.5 Open Data Portal** The PM2.5 Open Data Portal, run by the LASS community, publishes readings from a large network of low-cost...](https://apiant.ai/connections/pm2-5-open-data-portal)

Reviews

## What our customers say

## More from LiveAgent

- [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api)
- [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce)
- [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack)
- [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp)
- [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe)
- [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify)

## More into PM2.5 Open Data Portal

- [ **Jira Software Cloud to PM2.5 Open Data Portal** Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product...](https://apiant.ai/connect/jira-software-cloud-to-pm2-5-open-data-portal)
- [ **HubSpot to PM2.5 Open Data Portal** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pm2-5-open-data-portal)
- [ **Salesforce to PM2.5 Open Data Portal** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-pm2-5-open-data-portal)
- [ **Slack to PM2.5 Open Data Portal** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-pm2-5-open-data-portal)
- [ **Google Sheets to PM2.5 Open Data Portal** Google Sheets](https://apiant.ai/connect/google-sheets-to-pm2-5-open-data-portal)
- [ **Gmail to PM2.5 Open Data Portal** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-pm2-5-open-data-portal)

Questions

## LiveAgent and PM2.5 Open Data Portal, answered

###

### What can start an automation from LiveAgent?

Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in PM2.5 Open Data Portal when something happens in LiveAgent?

Any of PM2.5 Open Data Portal's 9 actions, including Find nearest device by latitude and longitude, Get ADF emission analysis, Get ADF pollution analysis and Get ADF ranking. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from PM2.5 Open Data Portal to LiveAgent?

PM2.5 Open Data Portal has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads PM2.5 Open Data Portal's API documentation and adds it.

###

### Do I have to build a connector for LiveAgent or PM2.5 Open Data Portal?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use LiveAgent and PM2.5 Open Data Portal without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.