--- title: "Connect LiveAgent and Phishin - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Generate Show Album Zip\" in Phishin." canonical: "https://apiant.ai/connect/liveagent-to-phishin" --- # Connect LiveAgent and Phishin When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Generate Show Album Zip** in [Phishin](https://apiant.ai/connections/phishin), or **New Announcement** in Phishin to **Add customer group** in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Phishin **2** triggers Phishin **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Phishin to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent and Phishin can do together ### From LiveAgent to Phishin - When **New conversation** in LiveAgent then **Generate Show Album Zip** in Phishin - When **New Customer** in LiveAgent then **Find Content By Search Term** in Phishin ### From Phishin to LiveAgent - When **New Announcement** in Phishin then **Add customer group** in LiveAgent - When **New Show** in Phishin then **List conversation messages** in LiveAgent Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Phishin ## Triggers and actions 5 triggers · 26 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Trigger **New Announcement** Fires when a new site announcement is posted. - Trigger **New Show** Fires when a new show is added to the archive. - Action **Find Content By Search Term** Search shows, songs, tracks, venues and playlists by a search term. - Action **Find Shows By Date** Find all shows played on a given day of the year across all tour years. - Action **Generate Show Album Zip** Request a ZIP archive of a show's tracks for download. - Action **Get Playlist** Get a playlist's details and tracks by slug. - Action **Get Random Show** Get a randomly selected show. - Action **Get Show** Get a show's details, setlist and tracks by its date. - Action **Get Song** Get a song's details and performance history by slug. - Action **Get Tour** Get a tour's details and shows by slug. - Action **Get Track** Get a single track's details by ID. - Action **Get Venue** Get a venue's details and show history by slug. - Action **List Announcements** List recent site announcements. - Action **List Playlists** List playlists. - Action **List Shows** List Phish shows, with filters such as tour or year. - Action **List Songs** List songs in the Phish catalog. - Action **List Tags** List tags used to categorize tracks (e.g. jam, cover, debut). - Action **List Tours** List Phish tours. - Action **List Tracks** List tracks, with filters such as show or song. - Action **List Venues** List venues where shows were played. - Action **List Years** List years with show data available. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Phishin** A web-based archive of legal live audio recordings of the improvisational rock band Phish](https://apiant.ai/connections/phishin) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Phishin - [ **HubSpot to Phishin** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-phishin) - [ **Google Sheets to Phishin** Google Sheets](https://apiant.ai/connect/google-sheets-to-phishin) - [ **Gmail to Phishin** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-phishin) - [ **Google Drive to Phishin** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-phishin) - [ **Mailchimp to Phishin** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-phishin) - [ **QuickBooks Online to Phishin** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-phishin) Questions ## LiveAgent and Phishin, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Phishin when something happens in LiveAgent? Any of Phishin's 19 actions, including Find Content By Search Term, Find Shows By Date, Generate Show Album Zip and Get Playlist. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Phishin to LiveAgent? Yes. When something happens in Phishin, your agent can act in LiveAgent too. This page covers both directions: Phishin's triggers and LiveAgent's actions are listed here as well. ### ### Do I have to build a connector for LiveAgent or Phishin? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and Phishin without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.