--- title: "Connect LiveAgent to OpenVan - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Get event\" in OpenVan." canonical: "https://apiant.ai/connect/liveagent-to-openvan" --- # Connect LiveAgent to OpenVan When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Get event** in [OpenVan](https://apiant.ai/connections/openvan). Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions OpenVan **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and OpenVan to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent can start in OpenVan - When **New conversation** in LiveAgent then **Get event** in OpenVan - When **New Customer** in LiveAgent then **Calculate route cost** in OpenVan Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and OpenVan ## Triggers and actions 3 triggers · 25 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Action **Calculate route cost** Estimate the fuel and travel cost of a road-trip route between locations. - Action **Check visa requirement** Check whether a passport needs a visa for a given destination country. - Action **Compare food prices** Compare VanBasket food-price index values between two countries. - Action **Find news stories** Semantically search vanlife news stories by topic (RAG-based search). - Action **Get event** Get details for a single vanlife event. - Action **Get fuel prices** Get current fuel prices by country, for trip budgeting and route comparison. - Action **Get story** Get the full details of a single vanlife news story. - Action **Get temporary vehicle import rules** Get temporary vehicle-import rules for a country. - Action **Get VanBasket country** Get the VanBasket food-price index detail for a single country. - Action **Get VanSky weather for a country** Get the vanlife-oriented weather suitability score for a single country. - Action **Get visa rules changelog** Get the change log of visa and vehicle-import rule updates. - Action **Get visa rules for route** Get visa and vehicle-import rules for every country along a whole road-trip route in one request. - Action **List event articles** List news articles related to a vanlife event. - Action **List events** List vanlife-oriented events. - Action **List stories** List vanlife news stories. - Action **List VanBasket countries** List all countries covered by the VanBasket food-price index. - Action **List VanSky weather scores** List vanlife-oriented weather suitability scores for all countries. - Action **List visa-free destinations for a passport** List all destinations a given passport can enter without a prior visa. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **OpenVan** OpenVan publishes travel-cost and conditions data aimed at RV, campervan and road-trip planning.](https://apiant.ai/connections/openvan) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into OpenVan - [ **Pipedrive to OpenVan** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pipedrive-to-openvan) - [ **HubSpot to OpenVan** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-openvan) - [ **Salesforce to OpenVan** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-openvan) - [ **Slack to OpenVan** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-openvan) - [ **Google Sheets to OpenVan** Google Sheets](https://apiant.ai/connect/google-sheets-to-openvan) - [ **Gmail to OpenVan** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-openvan) Questions ## LiveAgent and OpenVan, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in OpenVan when something happens in LiveAgent? Any of OpenVan's 18 actions, including Calculate route cost, Check visa requirement, Compare food prices and Find news stories. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from OpenVan to LiveAgent? OpenVan has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads OpenVan's API documentation and adds it. ### ### Do I have to build a connector for LiveAgent or OpenVan? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and OpenVan without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.