--- title: "Connect LiveAgent to Neon Postgres - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Add project\" in Neon Postgres." canonical: "https://apiant.ai/connect/liveagent-to-neon-postgres" --- # Connect LiveAgent to Neon Postgres When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Add project** in [Neon Postgres](https://apiant.ai/connections/neon-postgres). Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Neon Postgres **29** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Neon Postgres to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent can start in Neon Postgres - When **New conversation** in LiveAgent then **Add project** in Neon Postgres - When **New Customer** in LiveAgent then **Add branch** in Neon Postgres Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Neon Postgres ## Triggers and actions 3 triggers · 36 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Action **Add branch** Create a new branch in a Neon project. - Action **Add compute endpoint** Creates a compute endpoint (a Neon compute instance) on a branch of a Neon project. A branch can have one read-write endpoint and multiple read-only endpoints. - Action **Add database** Creates a new Postgres database in a Neon project branch, owned by an existing role. - Action **Add project** Creates a new Neon Postgres project with its default branch, database, role and compute, and returns the project along with its connection details. - Action **Add role** Creates a Postgres role in the specified Neon project branch. Connections to the branch's active compute are dropped while the change applies. - Action **Delete branch** Delete a branch by project_id and branch_id. - Action **Delete compute endpoint** Deletes a compute endpoint from a Neon project. Existing connections to the compute are dropped. If the compute does not exist or was already deleted, the step still succeeds with an empty result. - Action **Delete database** Deletes the specified database from a branch of a Neon project. - Action **Delete project** Deletes a Neon project and all its branches, compute endpoints, databases and roles. The project can be recovered within 7 days. - Action **Delete role** Deletes the specified Postgres role from a Neon branch. - Action **Get branch** Retrieves details of a branch in a Neon project. - Action **Get compute endpoint** Retrieve details about a compute endpoint. - Action **Get connection URI** Retrieve a Postgres connection URI for a database/role/branch/endpoint combination. - Action **Get database** Retrieves details of a database on a Neon project branch. - Action **Get project** Retrieves the details of a Neon project, including its settings, compute configuration, history retention, owner and current usage metrics. - Action **Get role** Retrieves details about a Postgres role (user) on a Neon branch. - Action **Get role password** Retrieves the password for a Postgres role on a Neon branch. - Action **List branches** Retrieve a list of branches for a Neon project. - Action **List compute endpoints** Lists the compute endpoints (Neon compute instances) in a project. - Action **List databases** Lists the databases on a branch of a Neon project. - Action **List operations** Lists the operations (asynchronous actions such as starting a compute or creating a branch) Neon performed on a project. Operations older than 6 months may no longer be available. - Action **List projects** Lists the Neon projects accessible to the connected account, optionally filtered by name/ID or organization. - Action **List roles** Lists the Postgres roles on a Neon project branch. - Action **Start compute endpoint** Start (resume) a suspended compute endpoint. - Action **Suspend compute endpoint** Suspends the specified Neon compute endpoint (scales it to zero). - Action **Update branch** Update a branch's properties (e.g. name, protected) by project_id and branch_id. - Action **Update compute endpoint** Updates an existing compute endpoint in a Neon project by ID. - Action **Update database** Updates the name or owner of a database on a Neon project branch. - Action **Update project** Update settings for a Neon project by project_id. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Neon Postgres** Serverless PostgreSQL database platform offering instant branching, autoscaling, and an auto-generated REST...](https://apiant.ai/connections/neon-postgres) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Neon Postgres - [ **Vimeo OTT to Neon Postgres** Vimeo OTT (formerly VHX) is an over-the-top video monetization platform for launching subscription and...](https://apiant.ai/connect/vimeo-ott-to-neon-postgres) - [ **HubSpot to Neon Postgres** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-neon-postgres) - [ **Salesforce to Neon Postgres** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-neon-postgres) - [ **Slack to Neon Postgres** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-neon-postgres) - [ **Google Sheets to Neon Postgres** Google Sheets](https://apiant.ai/connect/google-sheets-to-neon-postgres) - [ **Gmail to Neon Postgres** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-neon-postgres) Questions ## LiveAgent and Neon Postgres, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Neon Postgres when something happens in LiveAgent? Any of Neon Postgres's 29 actions, including Update branch, Update compute endpoint, Update database and Update project. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Neon Postgres to LiveAgent? Neon Postgres has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Neon Postgres's API documentation and adds it. ### ### Do I have to build a connector for LiveAgent or Neon Postgres? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and Neon Postgres without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.