--- title: "Connect LiveAgent and My Music Staff - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Find Attendance Records\" in My Music Staff." canonical: "https://apiant.ai/connect/liveagent-to-my-music-staff" --- # Connect LiveAgent and My Music Staff When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Find Attendance Records** in [My Music Staff](https://apiant.ai/connections/my-music-staff), or **New Email** in My Music Staff to **Add customer group** in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions My Music Staff **8** triggers My Music Staff **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and My Music Staff to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent and My Music Staff can do together ### From LiveAgent to My Music Staff - When **New conversation** in LiveAgent then **Find Attendance Records** in My Music Staff - When **New Customer** in LiveAgent then **Add Calendar Event** in My Music Staff ### From My Music Staff to LiveAgent - When **New Email** in My Music Staff then **Add customer group** in LiveAgent - When **New Invoice** in My Music Staff then **List conversation messages** in LiveAgent Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and My Music Staff ## Triggers and actions 11 triggers · 20 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Trigger **Attendance Taken** Triggers when attendance is taken or edited for a calendar event. - Trigger **New Email** Triggers when a new email message is created. - Trigger **New Invoice** Triggers when a new invoice is created (manually or by auto-invoicing). - Trigger **New SMS** Triggers when a new SMS message is created. - Trigger **New Student** Triggers when a new student is added to your My Music Staff account. - Trigger **Payment Added** Triggers when a payment is recorded in a Family Account. - Trigger **Student Added to Event** Triggers when a student is added to an event on the calendar. - Trigger **Student Updated** Triggers when a student's profile information is updated. - Action **Add Calendar Event** /calendar/event (body CalendarEventInputItem) — creates a calendar event with its student attendees, which creates Attendance records for each student. - Action **Add Payment** Records a payment in the Family Account - Action **Add Student** Adds a new student to your My Music Staff account. - Action **Find All Parents** Finds all parents based on Family ID or on search text. - Action **Find Attendance Records** Searches attendance records by date range, student, teacher, event, or status. Returns matching records with a total count. - Action **Find Event** Finds an event based on Event ID. - Action **Find Parent** Finds first Parent based on Family ID or on search text. - Action **Find Student** Finds students based on Student ID or on search text. - Action **List Lesson Notes** Returns a student's past lessons, newest first, with the attendance status and the lesson notes written for the student, the parent and the teacher. - Action **List Student Repertoire** Returns the pieces assigned to a student with each piece's progress status (Recommended, Requested, In Progress or Completed) and the dates it was started and completed. - Action **Search Repertoire** Searches your studio's repertoire library by title or composer, instrument and genre, and returns the matching pieces. - Action **Search Students** Searches your students by name, email, family or status and returns the matching students with their family details. - Action **Update Student** Updates a student's details, such as, status (Active, Trial, Lead, Waiting, Inactive), name, email, phone, birthday, etc. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **My Music Staff** My Music Staff is a tool for private music teachers and schools, managing scheduling, payments, attendance...](https://apiant.ai/connections/my-music-staff) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into My Music Staff - [ **Vercel to My Music Staff** Vercel is a platform for building, deploying, and scaling fast, modern web applications effortlessly.](https://apiant.ai/connect/vercel-to-my-music-staff) - [ **HubSpot to My Music Staff** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-my-music-staff) - [ **Google Sheets to My Music Staff** Google Sheets](https://apiant.ai/connect/google-sheets-to-my-music-staff) - [ **Gmail to My Music Staff** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-my-music-staff) - [ **Google Calendar to My Music Staff** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-my-music-staff) - [ **Google Drive to My Music Staff** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-my-music-staff) Questions ## LiveAgent and My Music Staff, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in My Music Staff when something happens in LiveAgent? Any of My Music Staff's 13 actions, including Update Student, Add Calendar Event, Add Payment and Add Student. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from My Music Staff to LiveAgent? Yes. When something happens in My Music Staff, your agent can act in LiveAgent too. This page covers both directions: My Music Staff's triggers and LiveAgent's actions are listed here as well. ### ### Do I have to build a connector for LiveAgent or My Music Staff? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and My Music Staff without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.