--- title: "Connect LiveAgent to Mintlify - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Send agent job follow-up message\" in Mintlify." canonical: "https://apiant.ai/connect/liveagent-to-mintlify" --- # Connect LiveAgent to Mintlify When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Send agent job follow-up message** in [Mintlify](https://apiant.ai/connections/mintlify). Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Mintlify **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Mintlify to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent can start in Mintlify - When **New conversation** in LiveAgent then **Send agent job follow-up message** in Mintlify - When **New Customer** in LiveAgent then **List page views** in Mintlify Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Mintlify ## Triggers and actions 3 triggers ยท 14 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Action **Add agent job** Creates a Mintlify agent job that edits your documentation in the background from a prompt. If the agent changes files, Mintlify opens a pull request. - Action **Get agent job** Retrieves the current status and details of a Mintlify agent job, including its pull request link once created. - Action **Get update status** Get the status and details of a documentation update (deployment) from the status ID returned when the update was triggered. - Action **List page views** Returns site-wide and per-page content view counts, split by human and AI traffic, optionally limited to a date range. - Action **List unique visitors** Returns site-wide and per-page unique visitor counts, split by human and AI traffic, for an optional date range. - Action **Send agent job follow-up message** Sends a follow-up instruction to an existing Mintlify agent job. The agent processes the message asynchronously; use Get agent job to track progress. - Action **Trigger preview deployment** Create or update a preview deployment for a Git branch. If a preview already exists for the branch, it triggers a redeployment. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Mintlify** Documentation platform for hosting API and product docs, keeping them synced with code and searchable by AI...](https://apiant.ai/connections/mintlify) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Mintlify - [ **Asana to Mintlify** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-mintlify) - [ **Intercom to Mintlify** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connect/intercom-to-mintlify) - [ **Freshdesk to Mintlify** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connect/freshdesk-to-mintlify) - [ **HubSpot to Mintlify** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-mintlify) - [ **Salesforce to Mintlify** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-mintlify) - [ **Slack to Mintlify** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-mintlify) Questions ## LiveAgent and Mintlify, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Mintlify when something happens in LiveAgent? Any of Mintlify's 7 actions, including Send agent job follow-up message, Add agent job, Get agent job and Get update status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Mintlify to LiveAgent? Mintlify has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Mintlify's API documentation and adds it. ### ### Do I have to build a connector for LiveAgent or Mintlify? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and Mintlify without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.