--- title: "Connect LiveAgent and Manychat - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Find User by Name\" in Manychat." canonical: "https://apiant.ai/connect/liveagent-to-manychat" --- # Connect LiveAgent and Manychat When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Find User by Name** in [Manychat](https://apiant.ai/connections/manychat), or **New or Updated Custom Field** in Manychat to **Add customer group** in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Manychat **1** trigger Manychat **12** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Manychat to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent and Manychat can do together ### From LiveAgent to Manychat - When **New conversation** in LiveAgent then **Find User by Name** in Manychat - When **New Customer** in LiveAgent then **Get page info** in Manychat ### From Manychat to LiveAgent - When **New or Updated Custom Field** in Manychat then **Add customer group** in LiveAgent - When **New or Updated Custom Field** in Manychat then **List conversation messages** in LiveAgent Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Manychat ## Triggers and actions 4 triggers · 19 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Trigger **New or Updated Custom Field** Triggers when a subscriber custom field is created on the Manychat page, or an existing one's name, type or description changes. - Action **Add custom field** Creates a new subscriber custom field on your Manychat page, with the name, data type and description you choose. - Action **Add tag** Creates a new tag on your Manychat page. - Action **Create Subscriber** Creates a new Manychat subscriber (contact) from a name plus an email, phone or WhatsApp number, and returns the created subscriber. - Action **Delete tag** Deletes a tag from your Manychat page and removes it from every subscriber that has it. This cannot be undone. - Action **Find User by Name** Returns up to 100 subscribers whose full name matches the name you specify. - Action **Get page info** Returns details of the connected Manychat page: its id, name, category, avatar, username, about text, description, Pro status and timezone. - Action **List custom fields** Returns every subscriber custom field defined on the Manychat page, with each field's id, name, type and description. - Action **List flows** Returns all automations (flows) on the connected Manychat page, along with the folders they are organized in. - Action **List tags** Returns every tag defined on your Manychat page, with each tag's id and name. - Action **Send flow** Sends one of your Manychat automations (flows) to a subscriber. - Action **Set bot field** Sets the value of a Manychat bot field (an account-wide field shared by all subscribers). - Action **Set Custom Field** Sets the value of one custom user field on a Manychat subscriber. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Manychat** Manychat is an all-in-one Messenger Marketing platform.](https://apiant.ai/connections/manychat) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Manychat - [ **HubSpot to Manychat** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-manychat) - [ **Google Sheets to Manychat** Google Sheets](https://apiant.ai/connect/google-sheets-to-manychat) - [ **Gmail to Manychat** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-manychat) - [ **Google Calendar to Manychat** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-manychat) - [ **Google Drive to Manychat** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-manychat) - [ **Mailchimp to Manychat** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-manychat) Questions ## LiveAgent and Manychat, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Manychat when something happens in LiveAgent? Any of Manychat's 12 actions, including Create Subscriber, Send flow, Add custom field and Add tag. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Manychat to LiveAgent? Yes. When something happens in Manychat, your agent can act in LiveAgent too. This page covers both directions: Manychat's triggers and LiveAgent's actions are listed here as well. ### ### Do I have to build a connector for LiveAgent or Manychat? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and Manychat without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.