--- title: "Connect LiveAgent and Mailjet - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Add Contact to List\" in Mailjet." canonical: "https://apiant.ai/connect/liveagent-to-mailjet" --- # Connect LiveAgent and Mailjet When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Add Contact to List** in [Mailjet](https://apiant.ai/connections/mailjet), or **New Contact** in Mailjet to **Add customer group** in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Mailjet **3** triggers Mailjet **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Mailjet to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent and Mailjet can do together ### From LiveAgent to Mailjet - When **New conversation** in LiveAgent then **Add Contact to List** in Mailjet - When **New Customer** in LiveAgent then **Create Contact** in Mailjet ### From Mailjet to LiveAgent - When **New Contact** in Mailjet then **Add customer group** in LiveAgent - When **New Contact in List** in Mailjet then **List conversation messages** in LiveAgent Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Mailjet ## Triggers and actions 6 triggers · 23 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Trigger **New Contact** Polls for newly created contacts across the account. - Trigger **New Contact in List** Polls for contacts newly added to a specific contact list. - Trigger **New Contact List** Polls for newly created contact lists. - Action **Add Contact to List** Add (subscribe) a contact to a contact list via managecontact. - Action **Create Contact** Create a new contact. - Action **Create Contact List** Create a new contact list. - Action **Create Contact Property** Create a custom contact property (contactmetadata). - Action **Delete Contact List** Delete a contact list by ID. - Action **Get Contact** Retrieve a contact by ID or email address. - Action **Get Contact List** Retrieve a contact list by ID. - Action **Get Contacts in List** List contacts belonging to a specific contact list. - Action **Get Message** Retrieve a message by its ID. - Action **Get Statistics** Retrieve aggregated message/campaign statistics counters. - Action **List Contact Lists** List all contact lists. - Action **List Contacts** List contacts with optional pagination. - Action **Manage Contact Data** Update the property (contactdata) values for a contact. - Action **Remove Contact from List** Unsubscribe/remove a contact from a contact list via managecontact. - Action **Send Email** Send a transactional or marketing email via the Send API v3.1. - Action **Update Contact** Update a contact's name or campaign-exclusion status. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Mailjet** Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails.](https://apiant.ai/connections/mailjet) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Mailjet - [ **Mailchimp to Mailjet** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-mailjet) - [ **ActiveCampaign to Mailjet** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-mailjet) - [ **JIRA to Mailjet** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/jira-to-mailjet) - [ **Twilio to Mailjet** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/twilio-to-mailjet) - [ **Freshdesk to Mailjet** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connect/freshdesk-to-mailjet) - [ **Klaviyo to Mailjet** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/klaviyo-to-mailjet) Questions ## LiveAgent and Mailjet, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Mailjet when something happens in LiveAgent? Any of Mailjet's 16 actions, including Create Contact, Create Contact List, Create Contact Property and Send Email. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Mailjet to LiveAgent? Yes. When something happens in Mailjet, your agent can act in LiveAgent too. This page covers both directions: Mailjet's triggers and LiveAgent's actions are listed here as well. ### ### Do I have to build a connector for LiveAgent or Mailjet? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and Mailjet without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.