# Connect LiveAgent and LoginRadius When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Login with email** in [LoginRadius](https://apiant.ai/connections/loginradius), or **New Email Added** in LoginRadius to **Add customer group** in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions LoginRadius **11** triggers LoginRadius **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and LoginRadius to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent and LoginRadius can do together ### From LiveAgent to LoginRadius - When **New conversation** in LiveAgent then **Login with email** in LoginRadius - When **New Customer** in LiveAgent then **Resend verification email** in LoginRadius ### From LoginRadius to LiveAgent - When **New Email Added** in LoginRadius then **Add customer group** in LiveAgent - When **New Registration** in LoginRadius then **List conversation messages** in LiveAgent Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and LoginRadius ## Triggers and actions 14 triggers · 16 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Trigger **Account Blocked** Triggers when a customer is blocked. - Trigger **Account Delete** Triggers when an account is deleted. - Trigger **Email Verified** Triggers when a customer completes Email Verification. - Trigger **New Email Added** Triggers when a customer adds a new Email. - Trigger **New Registration** Triggers when a customer registers. - Trigger **Password Changed** Triggers when a customer changes their password. - Trigger **Password Reset** Triggers when a customer resets their password. - Trigger **Password Set** Triggers when the password is set on an account. - Trigger **Roles Assigned** Triggers when roles are assigned to a customer. - Trigger **Roles Unassigned** Triggers when roles are unassigned from a customer. - Trigger **UserName Set** Triggers when a UserName is set on an account. - Action **Add account** Register a new standard identity user account by email and password (Auth User Registration by Email). - Action **Delete account** Deletes a LoginRadius customer account by its UID. - Action **Get account** Retrieves the full profile of a LoginRadius user account by its UID. - Action **Login with email** Authenticates a user with their email and password and returns an access token plus the user's profile. - Action **Login with username** Signs a user in with their username and password and returns an access token plus their profile. - Action **Remove email** Removes an email address from a LoginRadius user account, identified by the account's UID. - Action **Resend verification email** Resends the verification email to a user so they can confirm their email address. - Action **Update account** Updates an existing LoginRadius account's profile by its UID. - Action **Verify email** Verifies a user's email address using the verification token LoginRadius sent in the verification email. Returns the user's profile when auto login after email verification is enabled in the Admin Console. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **LoginRadius** LoginRadius is a Customer Identity Management (cIAM) platform that allows you to easily manage your customer...](https://apiant.ai/connections/loginradius) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into LoginRadius - [ **HubSpot to LoginRadius** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-loginradius) - [ **Google Sheets to LoginRadius** Google Sheets](https://apiant.ai/connect/google-sheets-to-loginradius) - [ **Gmail to LoginRadius** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-loginradius) - [ **Google Calendar to LoginRadius** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-loginradius) - [ **Google Drive to LoginRadius** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-loginradius) - [ **QuickBooks Online to LoginRadius** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-loginradius) Questions ## LiveAgent and LoginRadius, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LoginRadius when something happens in LiveAgent? Any of LoginRadius's 9 actions, including Update account, Add account, Get account and Login with email. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LoginRadius to LiveAgent? Yes. When something happens in LoginRadius, your agent can act in LiveAgent too. This page covers both directions: LoginRadius's triggers and LiveAgent's actions are listed here as well. ### ### Do I have to build a connector for LiveAgent or LoginRadius? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and LoginRadius without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.