# Connect LiveAgent to Base44

When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Update Entity Record** in [Base44](https://apiant.ai/connections/base44). Describe the whole flow and it is built, tested on every scenario and kept running.

LiveAgent **3** triggers LiveAgent **7** actions Base44 **5** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want LiveAgent and Base44 to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What LiveAgent can start in Base44

- When **New conversation** in LiveAgent then **Update Entity Record** in Base44
- When **New Customer** in LiveAgent then **Find Entity Record** in Base44

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with LiveAgent and Base44

## Triggers and actions 3 triggers · 12 actions

- Trigger

**New conversation**

Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.

- Trigger

**New Customer**

Triggers when a new customer (contact) is added in LiveAgent.

- Trigger

**New Customer (Experimental)**

Triggers when a new customer (contact) is added in LiveAgent.

- Action

**Add customer group**

Creates a new customer group in LiveAgent with a name and optional text and background colors.

- Action

**Add tag**

Creates a new tag in LiveAgent that can be assigned to conversations.

- Action

**Get conversation**

Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.

- Action

**List conversation messages**

Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.

- Action

**List conversations**

Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.

- Action

**List customer groups**

Returns every customer group defined in the LiveAgent account, with each group's id and name.

- Action

**List tags**

Returns every tag defined in the LiveAgent account, with each tag's id and name.

- Action

**Create Entity**

Creates a new record in a Base44 entity. You supply the app ID, the entity name, and the record's field values as a JSON object; it returns the created record including its ID.

- Action

**Delete Entity Record**

Deletes one record from a Base44 entity by its ID. Returns the delete confirmation from Base44.

- Action

**Find Entity Record**

Finds the first record in a Base44 entity that matches a search filter. Returns the matching record and its ID, or an empty result when nothing matches.

- Action

**List Entity Records**

Returns records from a Base44 entity, with optional sorting and paging. Use it to pull a list of rows such as tasks or customers out of a Base44 app.

- Action

**Update Entity Record**

Updates one record in a Base44 entity. You supply the app ID, entity name, record ID, and a JSON object of just the fields you want to change; it returns the updated record.

## Each app on its own

- [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent)
- [ **Base44** Base44 is a platform that allows non-technical people to build their own Apps using AI.](https://apiant.ai/connections/base44)

Reviews

## What our customers say

## More from LiveAgent

- [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce)
- [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack)
- [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp)
- [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe)
- [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify)
- [ **LiveAgent to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/liveagent-to-quickbooks-online)

## More into Base44

- [ **QuickBooks Online to Base44** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-base44)
- [ **Trello to Base44** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/trello-to-base44)
- [ **JIRA to Base44** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/jira-to-base44)
- [ **Brevo to Base44** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-base44)
- [ **Lexware Office to Base44** Lexware Office is a cloud app for german accounting.](https://apiant.ai/connect/lexware-office-to-base44)
- [ **Pretix to Base44** Event ticketing platform for online ticket sales, check-in, box office, and access control at events.](https://apiant.ai/connect/pretix-to-base44)

Questions

## LiveAgent and Base44, answered

###

### What can start an automation from LiveAgent?

Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Base44 when something happens in LiveAgent?

Any of Base44's 5 actions, including Create Entity, Update Entity Record, Find Entity Record and List Entity Records. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Base44 to LiveAgent?

Base44 has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Base44's API documentation and adds it.

###

### Do I have to build a connector for LiveAgent or Base44?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.