--- title: "Connect LiveAgent to Api2Pdf - APIANT.ai" description: "When \"New conversation\" fires in LiveAgent, your agent runs \"Convert office document to PDF\" in Api2Pdf." canonical: "https://apiant.ai/connect/liveagent-to-api2pdf" --- # Connect LiveAgent to Api2Pdf When **New conversation** fires in [LiveAgent](https://apiant.ai/connections/liveagent), your agent runs **Convert office document to PDF** in [Api2Pdf](https://apiant.ai/connections/api2pdf). Describe the whole flow and it is built, tested on every scenario and kept running. LiveAgent **3** triggers LiveAgent **7** actions Api2Pdf **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LiveAgent and Api2Pdf to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LiveAgent can start in Api2Pdf - When **New conversation** in LiveAgent then **Convert office document to PDF** in Api2Pdf - When **New Customer** in LiveAgent then **Add PDF password** in Api2Pdf Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LiveAgent and Api2Pdf ## Triggers and actions 3 triggers · 23 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. - Action **Add PDF password** Adds a user password (and optionally an owner password) to an existing PDF and returns a link to the protected file. - Action **Convert HTML to Docx** Converts HTML or a URL to a Word document via LibreOffice. - Action **Convert HTML to image** Renders raw HTML in Headless Chrome and returns a link to the resulting PNG image. - Action **Convert HTML to PDF** Converts raw HTML to a PDF using Headless Chrome. - Action **Convert Markdown to PDF** Converts raw Markdown into a PDF with Headless Chrome and returns a download link. - Action **Convert office document to PDF** Converts a file URL (Word, Excel, PowerPoint, image, etc.) to PDF using LibreOffice. - Action **Convert PDF to text/markdown** Extracts the text of a PDF as Markdown and returns a link to the generated Markdown file. - Action **Convert URL to image** Renders a web page URL to an image (PNG/JPEG) using Headless Chrome. - Action **Convert URL to PDF** Converts a web page at a URL into a PDF using Headless Chrome and returns a link to download it. - Action **Delete generated file** Deletes a generated file right away instead of waiting for its automatic 24-hour removal. - Action **Extract PDF pages** Extracts a page range from a PDF into a new PDF via PdfSharp. - Action **Generate barcode** Generates a barcode or QR code image (Zebra/ZXing) for given text/format. - Action **Generate file thumbnail** Generates an image of the first page of a PDF or Office document (Word, Excel, PowerPoint) and returns a link to the image. - Action **Generate zip file** Bundles multiple file URLs into a single zip archive. - Action **Get account balance** Checks the remaining credit balance on your Api2Pdf account. - Action **Merge PDFs** Combines two or more PDFs, given by their public URLs, into a single PDF in the order listed. ## Each app on its own - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) - [ **Api2Pdf** REST API for converting HTML, URLs, and Office documents to PDF, plus PDF merging and barcode generation.](https://apiant.ai/connections/api2pdf) Reviews ## What our customers say ## More from LiveAgent - [ **LiveAgent to World News Api** REST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveagent-to-shopify) ## More into Api2Pdf - [ **HubSpot to Api2Pdf** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-api2pdf) - [ **Salesforce to Api2Pdf** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-api2pdf) - [ **Slack to Api2Pdf** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-api2pdf) - [ **Google Sheets to Api2Pdf** Google Sheets](https://apiant.ai/connect/google-sheets-to-api2pdf) - [ **Gmail to Api2Pdf** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-api2pdf) - [ **Google Calendar to Api2Pdf** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-api2pdf) Questions ## LiveAgent and Api2Pdf, answered ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Api2Pdf when something happens in LiveAgent? Any of Api2Pdf's 16 actions, including Add PDF password, Convert HTML to Docx, Convert HTML to image and Convert HTML to PDF. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Api2Pdf to LiveAgent? Api2Pdf has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Api2Pdf's API documentation and adds it. ### ### Do I have to build a connector for LiveAgent or Api2Pdf? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LiveAgent and Api2Pdf without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.