Integration
Connect Lightspeed Retail POS (X-Series) and ManageEngine ServiceDesk Plus Cloud
When Updated Customer fires in Lightspeed Retail POS (X-Series), your agent runs Add request task in ManageEngine ServiceDesk Plus Cloud, or New Problem in ManageEngine ServiceDesk Plus Cloud to Create Customer in Lightspeed Retail POS (X-Series). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Lightspeed Retail POS (X-Series) and ManageEngine ServiceDesk Plus Cloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Lightspeed Retail POS (X-Series) and ManageEngine ServiceDesk Plus Cloud can do together
From Lightspeed Retail POS (X-Series) to ManageEngine ServiceDesk Plus Cloud
When Updated Customer in Lightspeed Retail POS (X-Series)
then Add request task in ManageEngine ServiceDesk Plus Cloud
When Updated Customer in Lightspeed Retail POS (X-Series)
then Add request note in ManageEngine ServiceDesk Plus Cloud
From ManageEngine ServiceDesk Plus Cloud to Lightspeed Retail POS (X-Series)
When New Problem in ManageEngine ServiceDesk Plus Cloud
then Create Customer in Lightspeed Retail POS (X-Series)
When Trigger in ManageEngine ServiceDesk Plus Cloud
then Create Customer Group in Lightspeed Retail POS (X-Series)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Lightspeed Retail POS (X-Series) and ManageEngine ServiceDesk Plus Cloud
Triggers and actions 3 triggers · 29 actions
Trigger
Updated CustomerTriggers when a customer is updated.
Action
Add Product to ConsignmentAdds a product line to a consignment in Lightspeed Retail, with its expected count and cost.
Action
Add Stock AdjustmentAdjusts a product's stock level at an outlet, recording the reason such as stock found, damage or theft.
Action
Create ConsignmentCreates a consignment in Lightspeed Retail: a supplier order, outlet transfer, supplier return or inventory count.
Action
Create CustomerCreates a new customer.
Action
Create Customer GroupCreates a new customer group.
Action
Create ProductCreates a new product.
Action
Get ConsignmentReturns a single consignment from Lightspeed Retail by its id, with its type, status and dates.
Action
Get customerReturns a single customer by its id.
Action
Get productGet a product by id.
Action
Get saleGet a sale by id.
Action
List outletsList all outlets.
Action
List RegistersReturns the registers in the Lightspeed Retail store, with their outlet and whether each is open.
Action
Update ConsignmentUpdates a consignment in Lightspeed Retail, such as moving a supplier order from open to sent, dispatched or received.
Action
Update customerUpdate an existing customer.
Trigger
New ProblemTriggers when a new problem is created in ServiceDesk Plus Cloud.
Trigger
TriggerTriggers when a request is created or updated in ServiceDesk Plus Cloud.
Action
Add problemCreates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
Action
Add request noteAdds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
Action
Add request taskAdds a task to an existing request in ServiceDesk Plus Cloud.
Action
Add request worklogAdds a worklog (time spent by a technician) to a ServiceDesk Plus request.
Action
Create RequestCreates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
Action
Delete requestDeletes a request from ServiceDesk Plus Cloud.
Action
Find RequestFinds service desk requests whose chosen field matches a value, returning the matching requests.
Action
Get problemReturns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
Action
Get requestReturns a single service desk request by its id, including its custom field values.
Action
Get request noteReturns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
Action
Get request taskReturns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
Action
Get request worklogReturns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
Action
Invoke API CallCalls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
Action
Update problemUpdates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
Action
Update RequestUpdates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Lightspeed Retail POS (X-Series) and ManageEngine ServiceDesk Plus Cloud, answered
What can start an automation from Lightspeed Retail POS (X-Series)?
Any of Lightspeed Retail POS (X-Series)'s 1 trigger in the catalog, including Updated Customer. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Lightspeed Retail POS (X-Series)?
Any of ManageEngine ServiceDesk Plus Cloud's 15 actions, including Create Request, Update problem, Update Request and Add problem. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ManageEngine ServiceDesk Plus Cloud to Lightspeed Retail POS (X-Series)?
Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Lightspeed Retail POS (X-Series) too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Lightspeed Retail POS (X-Series)'s actions are listed here as well.
Do I have to build a connector for Lightspeed Retail POS (X-Series) or ManageEngine ServiceDesk Plus Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Lightspeed Retail POS (X-Series) and ManageEngine ServiceDesk Plus Cloud without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.