--- title: "Connect LearnWorlds and Trengo - APIANT.ai" description: "When \"Assessment Completed\" fires in LearnWorlds, your agent runs \"Add internal note to ticket\" in Trengo." canonical: "https://apiant.ai/connect/learnworlds-to-trengo" --- # Connect LearnWorlds and Trengo When **Assessment Completed** fires in [LearnWorlds](https://apiant.ai/connections/learnworlds), your agent runs **Add internal note to ticket** in [Trengo](https://apiant.ai/connections/trengo), or **New Internal Note** in Trengo to **Add Tags to User** in LearnWorlds. Describe the whole flow and it is built, tested on every scenario and kept running. LearnWorlds **15** triggers LearnWorlds **15** actions Trengo **3** triggers Trengo **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LearnWorlds and Trengo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LearnWorlds and Trengo can do together ### From LearnWorlds to Trengo - When **Assessment Completed** in LearnWorlds then **Add internal note to ticket** in Trengo - When **Course Completed** in LearnWorlds then **Add ticket** in Trengo ### From Trengo to LearnWorlds - When **New Internal Note** in Trengo then **Add Tags to User** in LearnWorlds - When **New Outbound Message** in Trengo then **Create and Enroll User (Legacy)** in LearnWorlds Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LearnWorlds and Trengo ## Triggers and actions 18 triggers · 30 actions - Trigger **Assessment Completed** Triggers when a learner submits a completed assessment, returning their grade, pass/fail result and answers. - Trigger **Course Completed** Triggers when a user completes a course in your LearnWorlds school. - Trigger **New Certificate** Triggers when a certificate is issued to a learner for a course (or for a specific user). - Trigger **New Certificate (Legacy)** Triggers when a new certificate is issued for a course or a user in your LearnWorlds school. - Trigger **New Enrollment Purchase (Legacy)** Triggers when a new enrollment purchase (payment for a course, bundle or subscription) is recorded in your LearnWorlds school. - Trigger **New Form Submission** Triggers when a learner submits a response to the chosen LearnWorlds form. - Trigger **New Lead** Triggers when a new lead submits their email in one of your school's lead capture forms. - Trigger **New Lead (Legacy)** Triggers when a new lead submits their email in one of your school's lead capture forms. - Trigger **New User** Triggers when a new user registers in your LearnWorlds school. - Trigger **New User (Legacy)** Triggers when a new user signs up or is created in your LearnWorlds school. - Trigger **Payment Created** Triggers when a new payment is made in your LearnWorlds school. - Trigger **Payment Failed** Triggers when a payment fails in your LearnWorlds school, returning the failed-payment event with the user and its details. - Trigger **Subscription or Payment Plan Canceled** Triggers when a user's subscription or payment plan becomes inactive (canceled or expired), newest users first. - Trigger **Subscription Updated** Triggers when a user subscription is created or changes, such as a new status, plan or expiry date. - Trigger **User Updated** Triggers when a user in your LearnWorlds school is changed (profile fields, tags, role, suspension and so on). Checks the 200 most recently registered users. - Action **Add Tags to User** Adds one or more tags to a LearnWorlds user and returns the updated user. - Action **Create and Enroll User (Legacy)** Creates a new LearnWorlds user and enrolls them in a course, bundle or subscription in one step. - Action **Create User** Creates a new user in your LearnWorlds school and returns the created user. - Action **Create User (Legacy)** Creates a new user in your LearnWorlds school with optional sign-up fields, tags and UTM values. - Action **Enroll User in Product** Enrolls a user in a course, learning program (bundle) or subscription. - Action **Enroll User in Product (Legacy)** Enrolls an existing user in a course, bundle or subscription. - Action **Find a User** Finds a user in your LearnWorlds school by email address and returns their full record, including sign-up and custom fields. - Action **Get course** Returns a course's details, including its title, description, prices, access type and author. - Action **Get user** Returns a LearnWorlds user by ID or email, including sign-up fields, tags, UTMs and role. - Action **List bundles** Returns all bundles in your LearnWorlds school, most recently created first. - Action **List payments** Returns the school's payments, most recent first, optionally filtered by user, product, product type, affiliate or creation date. - Action **List users** Returns the users of your LearnWorlds school, newest first, optionally filtered by status, role, tags or registration date. - Action **Remove Tags From User** Removes one or more tags from a LearnWorlds user and returns the updated user. - Action **Unenroll User From Product** Removes a user's enrollment from a course, bundle or subscription in your LearnWorlds school. - Action **Update user** Updates a LearnWorlds user's email, username, marketing consent, admin status, profile fields, tags and UTM values, and returns the updated user. - Trigger **New Internal Note** Fires when an internal note is added to a Trengo ticket. - Trigger **New Outbound Message** Triggers when an outbound message is created. - Trigger **Ticket Label Added** Triggers when a label is added to a conversation. - Action **Add internal note to ticket** Adds an internal note (visible only to agents) to a Trengo ticket. - Action **Add ticket** Create a new support ticket. - Action **Add ticket label** Attaches an existing label to a Trengo ticket. - Action **Create a Contact** Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate. - Action **Create webhook** Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation. - Action **Delete contact** Delete a contact by id. - Action **Delete ticket** Delete a ticket by id. - Action **Find a Contact** Returns the Trengo contacts that match the search term. - Action **Get contact** Retrieve a single Trengo contact by its id. - Action **Get webhook** Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found. - Action **List contacts** List all contacts. - Action **List labels** Lists the ticket labels defined in the Trengo account (first page). - Action **List tickets** Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time. - Action **Send a Message** Sends a reply message on an existing Trengo ticket, over the ticket's own channel. - Action **Update contact** Update an existing contact by id. ## Each app on its own - [ **LearnWorlds** LearnWorlds is a premium learning platform via which you sell online courses under your own website.](https://apiant.ai/connections/learnworlds) - [ **Trengo** Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and...](https://apiant.ai/connections/trengo) Reviews ## What our customers say ## More from LearnWorlds - [ **LearnWorlds to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/learnworlds-to-salesforce) - [ **LearnWorlds to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/learnworlds-to-slack) - [ **LearnWorlds to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/learnworlds-to-mailchimp) - [ **LearnWorlds to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/learnworlds-to-stripe) - [ **LearnWorlds to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/learnworlds-to-shopify) - [ **LearnWorlds to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/learnworlds-to-quickbooks-online) ## More into Trengo - [ **OpenAI to Trengo** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/openai-to-trengo) - [ **CloudConvert to Trengo** CloudConvert converts files between more than 200 supported formats: documents, image, spreadsheet...](https://apiant.ai/connect/cloudconvert-to-trengo) - [ **elmah.io to Trengo** Cloud logging for.NET web applications using ELMAH.](https://apiant.ai/connect/elmah-io-to-trengo) - [ **Postman to Trengo** Postman is a platform for building and testing APIs.](https://apiant.ai/connect/postman-to-trengo) - [ **HubSpot to Trengo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-trengo) - [ **Salesforce to Trengo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-trengo) Questions ## LearnWorlds and Trengo, answered ### ### What can start an automation from LearnWorlds? Any of LearnWorlds's 15 triggers in the catalog, including Assessment Completed, Course Completed, New Certificate and New Certificate (Legacy). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Trengo when something happens in LearnWorlds? Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Trengo to LearnWorlds? Yes. When something happens in Trengo, your agent can act in LearnWorlds too. This page covers both directions: Trengo's triggers and LearnWorlds's actions are listed here as well. ### ### Do I have to build a connector for LearnWorlds or Trengo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LearnWorlds and Trengo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.