--- title: "Connect Leantime to Zoho Desk - APIANT.ai" description: "When \"New Comment\" fires in Leantime, your agent runs \"Add Comment\" in Zoho Desk." canonical: "https://apiant.ai/connect/leantime-to-zoho-desk" --- # Connect Leantime to Zoho Desk When **New Comment** fires in [Leantime](https://apiant.ai/connections/leantime), your agent runs **Add Comment** in [Zoho Desk](https://apiant.ai/connections/zoho-desk). Describe the whole flow and it is built, tested on every scenario and kept running. Leantime **11** triggers Leantime **14** actions Zoho Desk **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Leantime and Zoho Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Leantime can start in Zoho Desk - When **New Comment** in Leantime then **Add Comment** in Zoho Desk - When **New Goal** in Leantime then **Create Contact** in Zoho Desk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Leantime and Zoho Desk ## Triggers and actions 11 triggers · 32 actions - Trigger **New Comment** Triggers when a new comment is posted on a task, project or other item in Leantime. - Trigger **New Goal** Triggers when a new goal is added to a goal board in any project you can access, or in one project or board you choose. - Trigger **New Milestone** Triggers when a new milestone is created in Leantime. - Trigger **New Project** Triggers when a new project is created in your Leantime instance. - Trigger **New Timesheet** Triggers when a new time entry is logged in Leantime. - Trigger **New Todo** Triggers when a new todo (task, bug, story, etc.) is created in Leantime. - Trigger **Updated Goal** Triggers when a goal is created or changed in Leantime, optionally limited to one project or goal board. - Trigger **Updated Milestone** Triggers when a milestone is created or changed in Leantime. - Trigger **Updated Project** Triggers when a project is created or changed in Leantime. - Trigger **Updated Timesheet** Triggers when a time entry is logged or changed in Leantime. - Trigger **Updated Todo** Triggers when a todo is created or changed in Leantime. - Action **Add Comment** Adds a comment to a Leantime task, project, wiki article, idea or board item. - Action **Add Project** Creates a new project in Leantime for a client and returns the new project's ID. - Action **Create Milestone** Creates a milestone in a Leantime project and returns the new milestone's id. - Action **Create Timesheet** Logs hours worked on a Leantime to-do as a timesheet entry, adding to any existing hours for that day and type. - Action **Create Todo** Creates a to-do (task, bug, story or other ticket) in a Leantime project. - Action **Delete Todo** Deletes a todo (task) in Leantime. - Action **Get Project** Returns the details of a single Leantime project by its ID. - Action **Get Todo** Returns a single Leantime todo (ticket) by its ID, with all of its details. - Action **List Comments** Returns the comments posted on a Leantime task, project, idea, article or board item. - Action **List Projects** Returns all projects in your Leantime instance with their details. - Action **List Todos** Returns the todos (tasks) visible to this account, optionally filtered by project, assignee, status, search term, type, milestone, priority, sprint or modification date. - Action **Update Milestone** Updates an existing milestone in a Leantime project. Only the fields you fill in are changed. - Action **Update Project** Updates an existing Leantime project, changing only the fields you fill in. - Action **Update Todo** Updates an existing to-do in Leantime. Only the fields you fill in are changed; everything else keeps its current value. - Action **Add Attachment** Attaches a file to a Zoho Desk ticket. - Action **Add Comment** Add a comment to a ticket. - Action **Create Account** Adds a new account to Zoho Desk. - Action **Create Contact** Creates a new contact. - Action **Create Ticket** Creates a new ticket for customer requests. - Action **Delete ticket** Move a ticket to trash. - Action **Get account** Get an account by ID. - Action **Get contact** Fetches a contact by ID. An error occurs if the contact is not found. - Action **Get ticket** Get a ticket by ID. - Action **List agents** List all agents. - Action **List contacts** List all contacts. - Action **List departments** Returns all departments in the help desk - Action **List tickets** List all tickets. - Action **List Ticket Threads** Lists the conversation threads (email replies) of a ticket. - Action **Send E-Mail Reply** Sends an email reply for the selected ticket. - Action **Update account** Update an account. - Action **Update Contact** Updates an existing contact. - Action **Update Ticket** Updates an existing ticket. ## Each app on its own - [ **Leantime** Leantime is a goal driven project management system for non project managers and people with ADHD, Autism...](https://apiant.ai/connections/leantime) - [ **Zoho Desk** Zoho Desk is web-based customer service software designed to help you focus more on creating customer...](https://apiant.ai/connections/zoho-desk) Reviews ## What our customers say ## More from Leantime - [ **Leantime to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/leantime-to-salesforce) - [ **Leantime to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/leantime-to-slack) - [ **Leantime to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/leantime-to-mailchimp) - [ **Leantime to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/leantime-to-stripe) - [ **Leantime to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/leantime-to-shopify) - [ **Leantime to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/leantime-to-quickbooks-online) ## More into Zoho Desk - [ **HubSpot to Zoho Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-desk) - [ **Salesforce to Zoho Desk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-desk) - [ **Slack to Zoho Desk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-desk) - [ **Google Sheets to Zoho Desk** Google Sheets](https://apiant.ai/connect/google-sheets-to-zoho-desk) - [ **Gmail to Zoho Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-desk) - [ **Google Calendar to Zoho Desk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zoho-desk) Questions ## Leantime and Zoho Desk, answered ### ### What can start an automation from Leantime? Any of Leantime's 11 triggers in the catalog, including New Comment, New Goal, New Milestone and New Project. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho Desk when something happens in Leantime? Any of Zoho Desk's 18 actions, including Create Account, Create Contact, Create Ticket and Send E-Mail Reply. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho Desk to Leantime? Zoho Desk has no triggers in the catalog today, so automations start in Leantime. If you need the other direction, ask: your agent reads Zoho Desk's API documentation and adds it. ### ### Do I have to build a connector for Leantime or Zoho Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Leantime and Zoho Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.