--- title: "Connect Leantime and Trengo - APIANT.ai" description: "When \"New Comment\" fires in Leantime, your agent runs \"Add internal note to ticket\" in Trengo." canonical: "https://apiant.ai/connect/leantime-to-trengo" --- # Connect Leantime and Trengo When **New Comment** fires in [Leantime](https://apiant.ai/connections/leantime), your agent runs **Add internal note to ticket** in [Trengo](https://apiant.ai/connections/trengo), or **New Internal Note** in Trengo to **Add Comment** in Leantime. Describe the whole flow and it is built, tested on every scenario and kept running. Leantime **11** triggers Leantime **14** actions Trengo **3** triggers Trengo **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Leantime and Trengo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Leantime and Trengo can do together ### From Leantime to Trengo - When **New Comment** in Leantime then **Add internal note to ticket** in Trengo - When **New Goal** in Leantime then **Add ticket** in Trengo ### From Trengo to Leantime - When **New Internal Note** in Trengo then **Add Comment** in Leantime - When **New Outbound Message** in Trengo then **Add Project** in Leantime Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Leantime and Trengo ## Triggers and actions 14 triggers · 29 actions - Trigger **New Comment** Triggers when a new comment is posted on a task, project or other item in Leantime. - Trigger **New Goal** Triggers when a new goal is added to a goal board in any project you can access, or in one project or board you choose. - Trigger **New Milestone** Triggers when a new milestone is created in Leantime. - Trigger **New Project** Triggers when a new project is created in your Leantime instance. - Trigger **New Timesheet** Triggers when a new time entry is logged in Leantime. - Trigger **New Todo** Triggers when a new todo (task, bug, story, etc.) is created in Leantime. - Trigger **Updated Goal** Triggers when a goal is created or changed in Leantime, optionally limited to one project or goal board. - Trigger **Updated Milestone** Triggers when a milestone is created or changed in Leantime. - Trigger **Updated Project** Triggers when a project is created or changed in Leantime. - Trigger **Updated Timesheet** Triggers when a time entry is logged or changed in Leantime. - Trigger **Updated Todo** Triggers when a todo is created or changed in Leantime. - Action **Add Comment** Adds a comment to a Leantime task, project, wiki article, idea or board item. - Action **Add Project** Creates a new project in Leantime for a client and returns the new project's ID. - Action **Create Milestone** Creates a milestone in a Leantime project and returns the new milestone's id. - Action **Create Timesheet** Logs hours worked on a Leantime to-do as a timesheet entry, adding to any existing hours for that day and type. - Action **Create Todo** Creates a to-do (task, bug, story or other ticket) in a Leantime project. - Action **Delete Todo** Deletes a todo (task) in Leantime. - Action **Get Project** Returns the details of a single Leantime project by its ID. - Action **Get Todo** Returns a single Leantime todo (ticket) by its ID, with all of its details. - Action **List Comments** Returns the comments posted on a Leantime task, project, idea, article or board item. - Action **List Projects** Returns all projects in your Leantime instance with their details. - Action **List Todos** Returns the todos (tasks) visible to this account, optionally filtered by project, assignee, status, search term, type, milestone, priority, sprint or modification date. - Action **Update Milestone** Updates an existing milestone in a Leantime project. Only the fields you fill in are changed. - Action **Update Project** Updates an existing Leantime project, changing only the fields you fill in. - Action **Update Todo** Updates an existing to-do in Leantime. Only the fields you fill in are changed; everything else keeps its current value. - Trigger **New Internal Note** Fires when an internal note is added to a Trengo ticket. - Trigger **New Outbound Message** Triggers when an outbound message is created. - Trigger **Ticket Label Added** Triggers when a label is added to a conversation. - Action **Add internal note to ticket** Adds an internal note (visible only to agents) to a Trengo ticket. - Action **Add ticket** Create a new support ticket. - Action **Add ticket label** Attaches an existing label to a Trengo ticket. - Action **Create a Contact** Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate. - Action **Create webhook** Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation. - Action **Delete contact** Delete a contact by id. - Action **Delete ticket** Delete a ticket by id. - Action **Find a Contact** Returns the Trengo contacts that match the search term. - Action **Get contact** Retrieve a single Trengo contact by its id. - Action **Get webhook** Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found. - Action **List contacts** List all contacts. - Action **List labels** Lists the ticket labels defined in the Trengo account (first page). - Action **List tickets** Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time. - Action **Send a Message** Sends a reply message on an existing Trengo ticket, over the ticket's own channel. - Action **Update contact** Update an existing contact by id. ## Each app on its own - [ **Leantime** Leantime is a goal driven project management system for non project managers and people with ADHD, Autism...](https://apiant.ai/connections/leantime) - [ **Trengo** Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and...](https://apiant.ai/connections/trengo) Reviews ## What our customers say ## More from Leantime - [ **Leantime to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/leantime-to-salesforce) - [ **Leantime to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/leantime-to-slack) - [ **Leantime to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/leantime-to-mailchimp) - [ **Leantime to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/leantime-to-stripe) - [ **Leantime to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/leantime-to-shopify) - [ **Leantime to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/leantime-to-quickbooks-online) ## More into Trengo - [ **OpenAI to Trengo** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/openai-to-trengo) - [ **CloudConvert to Trengo** CloudConvert converts files between more than 200 supported formats: documents, image, spreadsheet...](https://apiant.ai/connect/cloudconvert-to-trengo) - [ **elmah.io to Trengo** Cloud logging for.NET web applications using ELMAH.](https://apiant.ai/connect/elmah-io-to-trengo) - [ **Postman to Trengo** Postman is a platform for building and testing APIs.](https://apiant.ai/connect/postman-to-trengo) - [ **HubSpot to Trengo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-trengo) - [ **Salesforce to Trengo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-trengo) Questions ## Leantime and Trengo, answered ### ### What can start an automation from Leantime? Any of Leantime's 11 triggers in the catalog, including New Comment, New Goal, New Milestone and New Project. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Trengo when something happens in Leantime? Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Trengo to Leantime? Yes. When something happens in Trengo, your agent can act in Leantime too. This page covers both directions: Trengo's triggers and Leantime's actions are listed here as well. ### ### Do I have to build a connector for Leantime or Trengo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Leantime and Trengo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.