--- title: "Connect LeanKit and Zendesk - APIANT.ai" description: "When \"New board\" fires in LeanKit, your agent runs \"Add Comment to Ticket\" in Zendesk." canonical: "https://apiant.ai/connect/leankit-to-zendesk" --- # Connect LeanKit and Zendesk When **New board** fires in [LeanKit](https://apiant.ai/connections/leankit), your agent runs **Add Comment to Ticket** in [Zendesk](https://apiant.ai/connections/zendesk), or **New Messaging Conversation** in Zendesk to **Add Card Connections** in LeanKit. Describe the whole flow and it is built, tested on every scenario and kept running. LeanKit **3** triggers LeanKit **37** actions Zendesk **3** triggers Zendesk **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LeanKit and Zendesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LeanKit and Zendesk can do together ### From LeanKit to Zendesk - When **New board** in LeanKit then **Add Comment to Ticket** in Zendesk - When **New card** in LeanKit then **Create Ticket** in Zendesk ### From Zendesk to LeanKit - When **New Messaging Conversation** in Zendesk then **Add Card Connections** in LeanKit - When **New Ticket** in Zendesk then **Add Comment** in LeanKit Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LeanKit and Zendesk ## Triggers and actions 6 triggers · 55 actions - Trigger **New board** Polling trigger: fires when a new board is created. - Trigger **New card** Polling trigger: fires when a new card is added to the specified board. - Trigger **New card in lane** Polling trigger: fires when a new card is added to the specified lane in the specified board. - Action **Add Card Connections** Create parent and child connections — LeanKit AgilePlace v2 API (connections/create) - Action **Add Comment** Create a comment — LeanKit AgilePlace v2 API (comment/create) - Action **Archive a board** Archive a board — LeanKit AgilePlace v2 API (board/archive) - Action **Assign or unassign one or more users or teams to cards** Assign or unassign one or more users or teams to cards — LeanKit AgilePlace v2 API (card/assign-members) - Action **Create a card** Create a card — LeanKit AgilePlace v2 API (card/create) - Action **Create an attachment** Create an attachment — LeanKit AgilePlace v2 API (attachment/create) - Action **Create a new board** Create a new board — LeanKit AgilePlace v2 API (board/create) - Action **Create a new planning increment** Create a new planning increment — LeanKit AgilePlace v2 API (planning-series/create-increment) - Action **Create a new planning series** Create a new planning series — LeanKit AgilePlace v2 API (planning-series/create-series) - Action **Create a team** Create a team — LeanKit AgilePlace v2 API (team/create) - Action **Create dependencies** Create dependencies — LeanKit AgilePlace v2 API (dependencies/create) - Action **Delete a board** Delete a board — LeanKit AgilePlace v2 API (board/delete) - Action **Delete an attachment** Delete an attachment — LeanKit AgilePlace v2 API (attachment/delete) - Action **Delete a planning increment by id** Delete a planning increment by id — LeanKit AgilePlace v2 API (planning-series/delete-increment) - Action **Delete a team** Delete a team — LeanKit AgilePlace v2 API (team/delete) - Action **Delete Card** Delete a card by id — LeanKit AgilePlace v2 API (card/delete) - Action **Delete multiple cards** Delete multiple cards — LeanKit AgilePlace v2 API (card/delete-many) - Action **Get a list of attachments for a card** Get a list of attachments for a card — LeanKit AgilePlace v2 API (attachment/list) - Action **Get a list of cards** Get a list of cards — LeanKit AgilePlace v2 API (card/list) - Action **Get a list of leaf lanes for a board (lanes that can hold cards)** Get a list of leaf lanes for a board (lanes that can hold cards) — LeanKit AgilePlace v2 API (board/leaf-lanes) - Action **Get a list of parent cards** Get a list of parent cards — LeanKit AgilePlace v2 API (connections/parents) - Action **Get a list of planning series for an account** Get a list of planning series for an account — LeanKit AgilePlace v2 API (planning-series/list-series) - Action **Get a list of tags on a board** Get a list of tags on a board — LeanKit AgilePlace v2 API (tags/list) - Action **Get a list of task cards for a card** Get a list of task cards for a card — LeanKit AgilePlace v2 API (card/list-tasks) - Action **Get an attachment's contents** Get an attachment's contents — LeanKit AgilePlace v2 API (attachment/get) - Action **Get a specified planning series** Get a specified planning series — LeanKit AgilePlace v2 API (planning-series/get-series) - Action **Get Board** Retrieve a board by ID, including its lanes. - Action **Get Card** Get card details by card id — LeanKit AgilePlace v2 API (card/get) - Action **Get User** Retrieve a user by ID. - Action **List Boards** List boards on the account. - Action **List Board Users** List board users — LeanKit AgilePlace v2 API (board/user-roles) - Action **List Comments** List comments on a card. - Action **List Users** List users on the account. - Action **Move Card** Move a card — LeanKit AgilePlace v2 API (card/move) - Action **Search Cards** Search cards on a board with filters. - Action **Unarchive a board** Unarchive a board — LeanKit AgilePlace v2 API (board/unarchive) - Action **Update Card** Update a card — LeanKit AgilePlace v2 API (card/update) - Trigger **New Messaging Conversation** Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket. - Trigger **New Ticket** Polling trigger that fires when a new ticket is created. - Trigger **New User** Polling trigger that fires when a new user is created. - Action **Add Comment to Ticket** Adds a public or private comment to an existing ticket. - Action **Create Organization** Creates a new organization. - Action **Create Ticket** Creates a new ticket in Zendesk. - Action **Create User** Creates a new user (end-user or agent). - Action **Delete Ticket** Deletes a ticket by ID. - Action **Delete User** Soft-deletes a user by ID. - Action **Get Messaging User ID** Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging. - Action **Get Organization** Retrieves a single organization by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **Get User** Retrieves a single user by ID. - Action **List Organizations** Lists organizations in the account. - Action **List Ticket Comments** Lists all comments on a ticket. - Action **List Tickets** Lists tickets in the account. - Action **Search** Runs a Zendesk search query across tickets, users, and organizations. - Action **Search Users** Searches users by query (name, email, etc.). - Action **Update Organization** Updates an existing organization by ID. - Action **Update Ticket** Updates an existing ticket by ID. - Action **Update User** Updates an existing user by ID. ## Each app on its own - [ **LeanKit** LeanKit is a Kanban-style project and work management platform. Manage boards, cards, lanes, and users.](https://apiant.ai/connections/leankit) - [ **Zendesk** Zendesk is a web-based help desk and customer support platform for managing tickets, users, and organizations.](https://apiant.ai/connections/zendesk) Reviews ## What our customers say ## More from LeanKit - [ **LeanKit to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/leankit-to-salesforce) - [ **LeanKit to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/leankit-to-slack) - [ **LeanKit to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/leankit-to-mailchimp) - [ **LeanKit to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/leankit-to-stripe) - [ **LeanKit to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/leankit-to-shopify) - [ **LeanKit to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/leankit-to-quickbooks-online) ## More into Zendesk - [ **HubSpot to Zendesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk) - [ **Salesforce to Zendesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk) - [ **Slack to Zendesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk) - [ **Google Sheets to Zendesk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-zendesk) - [ **Gmail to Zendesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk) - [ **Google Calendar to Zendesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk) Questions ## LeanKit and Zendesk, answered ### ### What can start an automation from LeanKit? Any of LeanKit's 3 triggers in the catalog, including New board, New card and New card in lane. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zendesk when something happens in LeanKit? Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zendesk to LeanKit? Yes. When something happens in Zendesk, your agent can act in LeanKit too. This page covers both directions: Zendesk's triggers and LeanKit's actions are listed here as well. ### ### Do I have to build a connector for LeanKit or Zendesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LeanKit and Zendesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.