--- title: "Connect LaunchDarkly and LiveSwitch - APIANT.ai" description: "When \"Access Token Event\" fires in LaunchDarkly, your agent runs \"Find Contact by ID\" in LiveSwitch." canonical: "https://apiant.ai/connect/launchdarkly-to-liveswitch" --- # Connect LaunchDarkly and LiveSwitch When **Access Token Event** fires in [LaunchDarkly](https://apiant.ai/connections/launchdarkly), your agent runs **Find Contact by ID** in [LiveSwitch](https://apiant.ai/connections/liveswitch), or **New Contact Matching Filter** in LiveSwitch to **Create a project** in LaunchDarkly. Describe the whole flow and it is built, tested on every scenario and kept running. LaunchDarkly **11** triggers LaunchDarkly **39** actions LiveSwitch **5** triggers LiveSwitch **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LaunchDarkly and LiveSwitch to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LaunchDarkly and LiveSwitch can do together ### From LaunchDarkly to LiveSwitch - When **Access Token Event** in LaunchDarkly then **Find Contact by ID** in LiveSwitch - When **Code Reference Repository Event** in LaunchDarkly then **Find Contact by Phone** in LiveSwitch ### From LiveSwitch to LaunchDarkly - When **New Contact Matching Filter** in LiveSwitch then **Create a project** in LaunchDarkly - When **New Conversation Matching Filter** in LiveSwitch then **Create a feature flag** in LaunchDarkly Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LaunchDarkly and LiveSwitch ## Triggers and actions 16 triggers · 60 actions - Trigger **Access Token Event** Triggers when access token activity happens on your LaunchDarkly account. - Trigger **Code Reference Repository Event** Triggers when code reference repository activity happens on your LaunchDarkly account. - Trigger **Flag Event** Triggers when flag activity happens on your LaunchDarkly account. - Trigger **Integration Event** Triggers when integration activity happens on your LaunchDarkly account. - Trigger **Member Event** Triggers when member activity happens on your LaunchDarkly account. - Trigger **Relay Proxy Configuration Event** Triggers when relay proxy configuration activity happens on your LaunchDarkly account. - Trigger **Role Event** Triggers when role activity happens on your LaunchDarkly account. - Trigger **Segment Event** Triggers when segment activity happens on your LaunchDarkly account. - Trigger **Service Token Event** Triggers when service token activity happens on your LaunchDarkly account. - Trigger **Team Event** Triggers when team activity happens on your LaunchDarkly account. - Trigger **User Event** Triggers when user activity happens on your LaunchDarkly account. - Action **Add or Remove User Targets From a Feature Flag** Adds people to, or removes them from, the individual targeting list for one variation of a feature flag in a chosen environment. - Action **Create a feature flag** Creates a new feature flag in a LaunchDarkly project, either a plain on/off flag or one with your own list of variations. - Action **Create a metric** Creates a metric in a LaunchDarkly project so you can measure the effect of a flag or experiment - a custom event, a click, a page view, or a trace. - Action **Create an access token** Creates a LaunchDarkly API access token with the access level you choose. The full token value is returned only on this call, so save it right away. - Action **Create an environment** Adds a new environment to a LaunchDarkly project, so flags can be configured separately for it. Returns the environment's SDK keys. - Action **Create a project** Creates a new LaunchDarkly project, optionally with its own environments and flag-naming rules. - Action **Create a segment** Creates a segment in one environment of a LaunchDarkly project, so you can target a named group of people with your flags. - Action **Delete environment** Deletes an environment from a LaunchDarkly project, along with all the flag settings it held. - Action **Delete feature flag** Permanently deletes a feature flag from a LaunchDarkly project, in every environment. - Action **Delete metric** Deletes a metric from a LaunchDarkly project. - Action **Delete project** Deletes a LaunchDarkly project and everything inside it - all of its environments, flags and segments. - Action **Delete segment** Deletes a segment from one environment of a LaunchDarkly project. - Action **Evaluate a Feature Flag** Works out which variation of each feature flag a particular person (or other context) would be served in one environment, and why. - Action **Get access token** Returns one LaunchDarkly access token by its id, including its name, role, and when it was last used. - Action **Get custom role** Returns one LaunchDarkly custom role by its key, including its name, description, and policy statements. - Action **Get environment** Returns one environment in a LaunchDarkly project, including its keys, colour, and default flag settings. - Action **Get feature flag** Returns one feature flag in a LaunchDarkly project, including its variations, tags, and per-environment settings. - Action **Get metric** Returns one metric in a LaunchDarkly project, including how it is measured and which events it counts. - Action **Get project** Returns one LaunchDarkly project by its key, including its name, tags, and default settings. - Action **Get segment** Returns one segment in a LaunchDarkly project environment, including its included and excluded contexts and its rules. - Action **Get team** Returns one LaunchDarkly team by its key, including its name, description, and how many members and roles it has. - Action **List access tokens** Returns the access tokens in your LaunchDarkly account. - Action **List custom roles** Returns the custom roles in your LaunchDarkly account. - Action **List environments** Returns the environments in one LaunchDarkly project. - Action **List feature flags** Returns the feature flags in one LaunchDarkly project. - Action **List metrics** Returns the metrics in one LaunchDarkly project. - Action **List projects** Returns the projects in your LaunchDarkly account. - Action **List segments** Returns the segments in one LaunchDarkly project environment. - Action **List teams** Returns the teams in your LaunchDarkly account. - Action **List users** Returns the end users LaunchDarkly has seen in one project environment. Built on the contexts API, which replaced the retired users API. - Action **Search contexts** Searches the contexts LaunchDarkly has seen in one project environment using a filter expression. - Action **Toggle a Feature Flag** Turns a LaunchDarkly feature flag on or off in one environment. - Action **Update a Feature Flag With JSON** Updates a LaunchDarkly feature flag by sending your own semantic patch instructions as JSON, for changes the ready-made actions do not cover. - Action **Update custom role** Updates a LaunchDarkly custom role — its name, description, base permissions, or policy statements. Fields you leave blank are not changed. - Action **Update environment** Updates an environment in a LaunchDarkly project — its name, colour, cache time, or confirmation settings. Fields you leave blank are not changed. - Action **Update metric** Updates a metric in a LaunchDarkly project — its name, description, tags, or unit. Fields you leave blank are not changed. - Action **Update project** Updates a LaunchDarkly project — its name, tags, or default flag settings. Fields you leave blank are not changed. - Action **Update segment** Updates a segment in a LaunchDarkly project environment — its name, description, tags, or the contexts it includes and excludes. Fields you leave blank are not changed. - Action **Update team** Updates a LaunchDarkly team — its name, description, members, or custom roles. Fields you leave blank are not changed. - Trigger **New Contact Matching Filter** Triggers when a new contact appears in your LiveSwitch organization, optionally limited to contacts matching a filter. - Trigger **New Conversation Matching Filter** Triggers when a new conversation is created in LiveSwitch, optionally limited to conversations matching a filter. - Trigger **New Guided Instructions** Triggers when a new set of guided instructions is added to your LiveSwitch organization, returning its name, description, where it is shown and its steps. - Trigger **New Project** Triggers when a new project appears in LiveSwitch, optionally limited by status, contact or external ID. - Trigger **New Tag** Triggers when a new tag is created in LiveSwitch. - Action **Create Conversation** Creates a LiveSwitch conversation, such as a live call, recording request, photo session or scheduled call, for a new or existing contact. Returns the conversation with its join and review links. - Action **Create Project** Creates a project in LiveSwitch with a name, status, address, tags, associated contacts and custom attributes, and returns the new project including its links. - Action **Create Tag** Creates a tag in your LiveSwitch organization, with an optional display color, and returns the new tag. - Action **Find All Tags** Returns the tags in your LiveSwitch organization, optionally narrowed by a filter and sorted in the order you choose. - Action **Find Contact by ID** Returns a single LiveSwitch contact by its id, including its name, email, phone and custom attribute values. - Action **Find Contact by Phone** Returns the LiveSwitch contact that has the given phone number, including its custom attributes. - Action **Find Conversation by ID** Returns one LiveSwitch conversation by its ID, including its join and review links, status, contact, tags, notes and custom attributes. - Action **Find Conversations** Returns the conversations in your LiveSwitch organization that match an optional filter, most recent first unless you choose another order. - Action **Find Document by ID** Returns a single LiveSwitch document, either a snapshot or an uploaded file, with its project, conversation, tags and links. - Action **Find Form by ID** Returns a LiveSwitch form by its id, including its name, headline, notes and the fields it collects. - Action **Find Form Submission by ID** Returns a single form submission by its id, including the form, contact and conversation it belongs to and the answers given. - Action **Find Guided Instructions** Returns the guided instructions in your LiveSwitch organization that match the specified filter or conversation type. - Action **Find Project by ID** Returns a single LiveSwitch project by its ID, including its status, share links, tags, contacts and custom attributes. - Action **Find Projects** Returns the projects in your LiveSwitch organization, optionally narrowed by status, external ID, contact or a custom filter. - Action **Find Recording by ID** Returns one LiveSwitch recording by its ID, including its public link, thumbnail, type, status and tags. - Action **Find Recordings by Conversation** Returns the recordings that belong to a LiveSwitch conversation, including their public links, status and tags. - Action **Find Recordings by Project** Returns the recordings that belong to the specified project, including their public links, status, type and tags. - Action **Get Current User (Me)** Returns the LiveSwitch user the connected account is signed in as, including their name, contact details and organization. - Action **Get Organization Settings** Returns the settings of the organization you are logged in to, including its default country code, whether recordings start automatically, and whether SMS is enabled. - Action **Update Conversation** Updates a conversation's name, notes, tags, contact, project or assigned user in LiveSwitch and returns the updated conversation. - Action **Update Tag** Updates the name or display color of an existing tag and returns the updated tag. ## Each app on its own - [ **LaunchDarkly** LaunchDarkly allows you to innovate faster, deploy fearlessly, and make each release a masterpiece.](https://apiant.ai/connections/launchdarkly) - [ **LiveSwitch** LiveSwitch is a video business communication company that provides instant connectivity between customers...](https://apiant.ai/connections/liveswitch) Reviews ## What our customers say ## More from LaunchDarkly - [ **LaunchDarkly to Ontraport** Ontraport is an all-in-one CRM, marketing automation, and e-commerce platform.](https://apiant.ai/connect/launchdarkly-to-ontraport) - [ **LaunchDarkly to OpenRouter** OpenRouter is a unified interface to AI models.](https://apiant.ai/connect/launchdarkly-to-openrouter) - [ **LaunchDarkly to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/launchdarkly-to-salesforce) - [ **LaunchDarkly to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/launchdarkly-to-slack) - [ **LaunchDarkly to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/launchdarkly-to-mailchimp) - [ **LaunchDarkly to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/launchdarkly-to-stripe) ## More into LiveSwitch - [ **HubSpot to LiveSwitch** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-liveswitch) - [ **Google Sheets to LiveSwitch** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-liveswitch) - [ **Gmail to LiveSwitch** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-liveswitch) - [ **Google Calendar to LiveSwitch** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-liveswitch) - [ **Google Drive to LiveSwitch** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-liveswitch) - [ **ActiveCampaign to LiveSwitch** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-liveswitch) Questions ## LaunchDarkly and LiveSwitch, answered ### ### What can start an automation from LaunchDarkly? Any of LaunchDarkly's 11 triggers in the catalog, including Access Token Event, Code Reference Repository Event, Flag Event and Integration Event. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LiveSwitch when something happens in LaunchDarkly? Any of LiveSwitch's 21 actions, including Create Conversation, Create Project, Create Tag and Update Conversation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LiveSwitch to LaunchDarkly? Yes. When something happens in LiveSwitch, your agent can act in LaunchDarkly too. This page covers both directions: LiveSwitch's triggers and LaunchDarkly's actions are listed here as well. ### ### Do I have to build a connector for LaunchDarkly or LiveSwitch? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use LaunchDarkly and LiveSwitch without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.