Integration

Connect LaunchDarkly to Intercom

When something happens in LaunchDarkly, your agent does the next thing in Intercom. Describe it in plain language and the automation is built, tested on every branch and kept running.

LaunchDarkly11 triggersLaunchDarkly39 actionsIntercom8 triggersIntercom30 actions

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What do you want LaunchDarkly and Intercom to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with LaunchDarkly and Intercom

Triggers and actions 19 triggers · 69 actions

Trigger
Access Token Event
Triggers when access token activity happens on your LaunchDarkly account.
Trigger
Code Reference Repository Event
Triggers when code reference repository activity happens on your LaunchDarkly account.
Trigger
Flag Event
Triggers when flag activity happens on your LaunchDarkly account.
Trigger
Integration Event
Triggers when integration activity happens on your LaunchDarkly account.
Trigger
Member Event
Triggers when member activity happens on your LaunchDarkly account.
Trigger
Relay Proxy Configuration Event
Triggers when relay proxy configuration activity happens on your LaunchDarkly account.
Trigger
Role Event
Triggers when role activity happens on your LaunchDarkly account.
Trigger
Segment Event
Triggers when segment activity happens on your LaunchDarkly account.
Trigger
Service Token Event
Triggers when service token activity happens on your LaunchDarkly account.
Trigger
Team Event
Triggers when team activity happens on your LaunchDarkly account.
Trigger
User Event
Triggers when user activity happens on your LaunchDarkly account.
Action
Add or Remove User Targets From a Feature Flag
Adds people to, or removes them from, the individual targeting list for one variation of a feature flag in a chosen environment.
Action
Create a feature flag
Creates a new feature flag in a LaunchDarkly project, either a plain on/off flag or one with your own list of variations.
Action
Create a metric
Creates a metric in a LaunchDarkly project so you can measure the effect of a flag or experiment - a custom event, a click, a page view, or a trace.
Action
Create an access token
Creates a LaunchDarkly API access token with the access level you choose. The full token value is returned only on this call, so save it right away.
Action
Create an environment
Adds a new environment to a LaunchDarkly project, so flags can be configured separately for it. Returns the environment's SDK keys.
Action
Create a project
Creates a new LaunchDarkly project, optionally with its own environments and flag-naming rules.
Action
Create a segment
Creates a segment in one environment of a LaunchDarkly project, so you can target a named group of people with your flags.
Action
Delete environment
Deletes an environment from a LaunchDarkly project, along with all the flag settings it held.
Action
Delete feature flag
Permanently deletes a feature flag from a LaunchDarkly project, in every environment.
Action
Delete metric
Deletes a metric from a LaunchDarkly project.
Action
Delete project
Deletes a LaunchDarkly project and everything inside it - all of its environments, flags and segments.
Action
Delete segment
Deletes a segment from one environment of a LaunchDarkly project.
Action
Evaluate a Feature Flag
Works out which variation of each feature flag a particular person (or other context) would be served in one environment, and why.
Action
Get access token
Returns one LaunchDarkly access token by its id, including its name, role, and when it was last used.
Action
Get custom role
Returns one LaunchDarkly custom role by its key, including its name, description, and policy statements.
Action
Get environment
Returns one environment in a LaunchDarkly project, including its keys, colour, and default flag settings.
Action
Get feature flag
Returns one feature flag in a LaunchDarkly project, including its variations, tags, and per-environment settings.
Action
Get metric
Returns one metric in a LaunchDarkly project, including how it is measured and which events it counts.
Action
Get project
Returns one LaunchDarkly project by its key, including its name, tags, and default settings.
Action
Get segment
Returns one segment in a LaunchDarkly project environment, including its included and excluded contexts and its rules.
Action
Get team
Returns one LaunchDarkly team by its key, including its name, description, and how many members and roles it has.
Action
List access tokens
Returns the access tokens in your LaunchDarkly account.
Action
List custom roles
Returns the custom roles in your LaunchDarkly account.
Action
List environments
Returns the environments in one LaunchDarkly project.
Action
List feature flags
Returns the feature flags in one LaunchDarkly project.
Action
List metrics
Returns the metrics in one LaunchDarkly project.
Action
List projects
Returns the projects in your LaunchDarkly account.
Action
List segments
Returns the segments in one LaunchDarkly project environment.
Action
List teams
Returns the teams in your LaunchDarkly account.
Action
List users
Returns the end users LaunchDarkly has seen in one project environment. Built on the contexts API, which replaced the retired users API.
Action
Search contexts
Searches the contexts LaunchDarkly has seen in one project environment using a filter expression.
Action
Toggle a Feature Flag
Turns a LaunchDarkly feature flag on or off in one environment.
Action
Update a Feature Flag With JSON
Updates a LaunchDarkly feature flag by sending your own semantic patch instructions as JSON, for changes the ready-made actions do not cover.
Action
Update custom role
Updates a LaunchDarkly custom role — its name, description, base permissions, or policy statements. Fields you leave blank are not changed.
Action
Update environment
Updates an environment in a LaunchDarkly project — its name, colour, cache time, or confirmation settings. Fields you leave blank are not changed.
Action
Update metric
Updates a metric in a LaunchDarkly project — its name, description, tags, or unit. Fields you leave blank are not changed.
Action
Update project
Updates a LaunchDarkly project — its name, tags, or default flag settings. Fields you leave blank are not changed.
Action
Update segment
Updates a segment in a LaunchDarkly project environment — its name, description, tags, or the contexts it includes and excludes. Fields you leave blank are not changed.
Action
Update team
Updates a LaunchDarkly team — its name, description, members, or custom roles. Fields you leave blank are not changed.
Trigger
New company
Fires when a new company is created. Poll GET /companies ordered by created_at.
Trigger
New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New lead
Instant trigger: fires when a new lead is created in Intercom (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New note on conversation
Instant trigger: fires when a note is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New tag on a conversation
Instant trigger: fires when a tag is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New tag on a user
Instant trigger: fires when a tag is added to an Intercom user (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New ticket
Fires when a new ticket is created. Poll GET /tickets/search or /tickets ordered by created_at.
Action
Add company
Create (or upsert) a company in Intercom. POST /companies.
Action
Add note to contact
Adds a note to the specified contact as the specified admin.
Action
Add note to conversation
Adds an internal note to the specified conversation as an admin.
Action
Add tag to contact
Attaches a tag to the specified contact.
Action
Add ticket
Create a support ticket. POST /tickets.
Action
Assign conversation
Assigns the conversation to an admin or team.
Action
Close conversation
Closes the specified conversation.
Action
Create contact
Creates a new contact (role user or lead) in Intercom.
Action
Create message
Creates an admin-initiated email or in-app message to a contact.
Action
Delete company
Delete a company by ID. DELETE /companies/{company_id}.
Action
Delete contact
Deletes a contact by ID.
Action
Find admin by email
Fetches an admin's details. Lists all admins; match by email.
Action
Find contact by email
Searches contacts by email and returns matches.
Action
Find tickets
Search tickets by criteria. POST /tickets/search.
Action
Get company
Retrieve a company by ID. GET /companies/{company_id}.
Action
Get contact
Fetches a contact's details by ID.
Action
Get conversation
Fetches a conversation's details by ID.
Action
Get ticket
Retrieve a ticket by ID. GET /tickets/{ticket_id}.
Action
List companies
List all companies. GET /companies.
Action
List segments
List all segments. GET /segments.
Action
List tags
Lists all tags for the workspace.
Action
Open conversation
Opens (marks open) the specified conversation.
Action
Remove tag from contact
Detaches a tag from the specified contact.
Action
Send conversation reply
Sends a reply to the specified conversation as an admin.
Action
Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
Action
Start conversation
Starts a new conversation with the specified contact.
Action
Track event
Submit a data event for a contact. POST /events.
Action
Update company
Update an existing company. PUT /companies/{company_id}.
Action
Update contact
Updates an existing contact specified by ID.
Action
Update ticket
Update an existing ticket. PUT /tickets/{ticket_id}.

Each app on its own

The other way round: Intercom to LaunchDarkly