Connect LassoCRM and Returnless

Both apps 31LassoCRM 13Returnless 18

• Trigger
  New Registrant

  Triggers when a new registrant (lead) is added to your Lasso project.

• Action
  Add Note to Registrant

  Adds a free-text note to a registrant.

• Action
  Create a History Item

  Logs a history item (email, phone call, appointment, visit) on a registrant's timeline.

• Action
  Create Inventory

  Creates an inventory item (unit) in your Lasso project.

• Action
  Create Registrant

  Creates a new registrant (lead) in your Lasso project with their name, email and phone.

• Action
  Delete Inventory

  Deletes an inventory item from your Lasso project.

• Action
  Find Registrants

  Finds registrants matching a name, email, phone or external ID and returns the matches.

• Action
  Get Inventory

  Returns one inventory item (unit) with its status, plan and size.

• Action
  Get Registrant

  Returns a registrant's details (name, primary email and phone, rating, registration date) by their Lasso ID.

• Action
  List Inventory

  Returns every inventory item (units, lots) in your Lasso project.

• Action
  Update and Append to a History Item

  Updates an existing history item on a registrant, such as its subject or full content.

• Action
  Update Inventory

  Updates an inventory item's status, plan or size; fields left blank keep their current values.

• Action
  Update Registrant

  Updates a registrant's personal information such as name, company and contact preference.

• Trigger
  Request Created

  Triggers when a customer creates a new return request that needs approval.

• Trigger
  Return Created

  Triggers when a new return is created, including a request once it is approved.

• Action
  Add note

  Adds an internal note to a return or return request.

• Action
  Add Request

  Creates a return request in Returnless for items from an existing sales order.

• Action
  Approve a Request

  Approves a return request in Returnless so the customer can send the items back.

• Action
  Approve a Request Without Shipment

  Approves a pending return request without a return shipment, so the customer keeps the items.

• Action
  Find customers

  Returns the customers in your Returnless account that match an email address.

• Action
  Find products

  Returns the products in your Returnless account that match a SKU.

• Action
  Find Requests

  Finds a Request in your Returnless account.

• Action
  Find Returns

  Finds returns (return orders) in Returnless by return number.

• Action
  Find sales orders

  Finds sales orders in Returnless by order number.

• Action
  Get customer

  Returns a single Returnless customer by its id.

• Action
  Get Request (By Request ID)

  Returns a single return request (return order) from Returnless by its ID.

• Action
  Get Return (By Return ID)

  Returns a single return in Returnless, with all of its details, by its return ID.

• Action
  Get sales order

  Returns a single sales order by its ID, including its customer, address and order details.

• Action
  List return reasons

  Returns the return reasons configured in your Returnless account.

• Action
  Reject Request

  Rejects a pending return request in Returnless.

• Action
  Update return

  Changes the status of a return, such as Checked, Approved or Resolved.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.