Integration
Connect Langfuse to HelpDesk
When something happens in Langfuse, your agent does the next thing in HelpDesk. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Langfuse and HelpDesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Langfuse can start in HelpDesk
When New Trace in Langfuse
then Add Canned Response in HelpDesk
When New Trace in Langfuse
then Add Followers to Ticket in HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Langfuse and HelpDesk
Triggers and actions 1 trigger · 33 actions
Trigger
New TracePolling trigger: fires for newly created traces (dedup by trace id / timestamp).
Action
Add CommentAdd a comment to a trace/observation/session/prompt object.
Action
Add DatasetCreate a new dataset.
Action
Add Dataset ItemCreate an item (input/expected_output/metadata) in a dataset.
Action
Add PromptCreate a new prompt version (text or chat).
Action
Add ScoreCreate a score attached to a trace/observation/session (numeric, categorical, or boolean).
Action
Delete TraceDelete a trace by id.
Action
Get ProjectReads the Langfuse project that the connection's project-scoped API key belongs to.
Action
Get PromptGet a prompt by name (and optional version/label).
Action
Get TraceGet a single trace by id, including nested observations/scores.
Action
List Dataset ItemsList items in a dataset.
Action
List DatasetsList all datasets in the project.
Action
List PromptsList all prompts in the project.
Action
List ScoresList scores with optional filters.
Action
Add Canned ResponseCreate a new canned response.
Action
Add Followers to TicketAction
Add Tags to TicketAction
Create TicketAction
Create Upload TransactionAction
Delete Canned ResponseDelete a canned response by ID.
Action
Delete TicketDelete a ticket by ID.
Action
Find TicketsAction
Get AgentRetrieve a single agent by ID.
Action
Get Canned ResponseRetrieve a single canned response by ID.
Action
Get TeamRetrieve a single team by ID.
Action
Get TicketRetrieve a single ticket by ID.
Action
List AgentsList all agents.
Action
List Canned ResponsesList all canned responses.
Action
List TeamsList all teams.
Action
Update AgentUpdate an existing agent by ID.
Action
Update Canned ResponseUpdate an existing canned response by ID.
Action
Update TeamUpdate an existing team by ID.
Action
Update Ticket / Send ReplyAction
Upload Attachment During Transaction
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Langfuse
Langfuse to MailchimpMailchimp marketing automation and email platform.
Langfuse to StripeStripe is a payment processing platform for online businesses.
Langfuse to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Langfuse to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Langfuse to PipedrivePipedrive is a sales CRM and pipeline management tool.
Langfuse to NotionA new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
More into HelpDesk
HubSpot to HelpDeskHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to HelpDeskSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to HelpDeskSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to HelpDeskGoogle Sheets
Gmail to HelpDeskGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to HelpDeskGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Langfuse and HelpDesk, answered
What can start an automation from Langfuse?
Any of Langfuse's 1 trigger in the catalog, including New Trace. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpDesk when something happens in Langfuse?
Any of HelpDesk's 20 actions, including Create Ticket, Create Upload Transaction, Update Agent and Update Canned Response. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpDesk to Langfuse?
HelpDesk has no triggers in the catalog today, so automations start in Langfuse. If you need the other direction, ask: your agent reads HelpDesk's API documentation and adds it.
Do I have to build a connector for Langfuse or HelpDesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.