Integration
Connect Langfuse to Freshworks CRM
When something happens in Langfuse, your agent does the next thing in Freshworks CRM. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want Langfuse and Freshworks CRM to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Triggers and actions 7 triggers · 30 actions
Trigger
New TracePolling trigger: fires for newly created traces (dedup by trace id / timestamp). GET /api/public/traces
Action
Add CommentAdd a comment to a trace/observation/session/prompt object. POST /api/public/comments
Action
Add DatasetCreate a new dataset. POST /api/public/v2/datasets
Action
Add Dataset ItemCreate an item (input/expected_output/metadata) in a dataset. POST /api/public/dataset-items
Action
Add PromptCreate a new prompt version (text or chat). POST /api/public/v2/prompts
Action
Add ScoreCreate a score attached to a trace/observation/session (numeric, categorical, or boolean). POST /api/public/scores
Action
Delete TraceDelete a trace by id. DELETE /api/public/traces/{traceId}
Action
Get ProjectReads the Langfuse project that the connection's project-scoped API key belongs to.
Action
Get PromptGet a prompt by name (and optional version/label). GET /api/public/v2/prompts/{promptName}
Action
Get TraceGet a single trace by id, including nested observations/scores. GET /api/public/traces/{traceId}
Action
List Dataset ItemsList items in a dataset. GET /api/public/dataset-items
Action
List DatasetsList all datasets in the project. GET /api/public/v2/datasets
Action
List PromptsList all prompts in the project. GET /api/public/v2/prompts
Action
List ScoresList scores with optional filters. GET /api/public/v2/scores
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.