Connect Kustomer to Virtualbadge.io

Both apps 45Kustomer 27Virtualbadge.io 18

• Trigger
  Conversation Created

  Triggers when a new conversation is created in Kustomer.

• Trigger
  Conversation Updated

  Triggers when a Kustomer conversation is created or updated.

• Trigger
  Customer Created

  Triggers when a new customer is created in Kustomer.

• Trigger
  Customer Updated

  Triggers when a Kustomer customer is created or updated.

• Trigger
  Message Created

  Triggers when a new message is sent or received in Kustomer.

• Trigger
  Message Updated

  Triggers when a Kustomer message is created or updated.

• Action
  Add custom object

  Creates a new custom object (KObject) of the chosen custom object type in Kustomer.

• Action
  Add message

  Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.

• Action
  Create Company

  Creates a company in Kustomer that customers can be linked to.

• Action
  Create Conversation

  Creates a new conversation for a Kustomer customer, with an optional name, status and tags.

• Action
  Create Customer

  Creates a new customer in Kustomer with a name, email, phone and optional external ID.

• Action
  Create Notes

  Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.

• Action
  Create User

  Invites a new agent user to your Kustomer org by name and email.

• Action
  Delete Customer

  Deletes a Kustomer customer by ID.

• Action
  Find Conversation

  Finds a Kustomer conversation by the external ID your own system gave it.

• Action
  Find Customer

  Finds a Kustomer customer by email address and returns their ID, name and phone.

• Action
  Find custom objects by criteria

  Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.

• Action
  Find User

  Finds a Kustomer agent user by email address.

• Action
  Get Company

  Returns one Kustomer company by ID.

• Action
  Get Conversation

  Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.

• Action
  Get Customer

  Returns one Kustomer customer by ID, with name, emails, phones and timestamps.

• Action
  Get message

  Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.

• Action
  Get user

  Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.

• Action
  List teams

  Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.

• Action
  Update company

  Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.

• Action
  Update Conversation

  Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.

• Action
  Update Customer

  Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.

• Action
  Add credential collection

  Creates a credential collection that groups certificates and badges.

• Action
  Add Recipients to a Certificate

  Adds up to 100 recipients to a certificate or badge, issuing each one a credential, and optionally emails them.

• Action
  Add training participants

  Adds participants to a training. One participant is created for each certificate listed per person.

• Action
  Create a Training

  Creates a training in Virtualbadge.io that participants can be added to and issued certificates from.

• Action
  Delete recipient

  Deletes a recipient from a certificate or badge.

• Action
  Get certificate

  Returns a certificate or badge by its ID, including its name, status, issuer, recipient count, dynamic fields and metadata.

• Action
  Get credential collection

  Returns one credential collection by its id, including its name, sharing setting and the credentials in it.

• Action
  Get recipient

  Returns a recipient of a certificate by ID, including their details, email status and certificate links.

• Action
  Get training

  Returns a single training by its ID, including its status, date, trainer, certificates, collections and form details.

• Action
  List certificates

  Returns the certificates and badges in your organisation, newest first, optionally filtered by type, status, shared collection or user access.

• Action
  List credential collections

  Returns the credential collections in your organisation, most recently added first, optionally filtered by shared status or by a user's access.

• Action
  List recipients

  Returns the certificate and badge recipients in your organisation, most recently added first, optionally filtered by certificate, email status, email or a metadata value.

• Action
  List training participants

  Returns the participants of a training, most recently added first, with their status, form answers, dynamic fields and metadata.

• Action
  List trainings

  Returns all trainings in your organisation, with the most recently added first.

• Action
  Revoke recipient

  Revokes a recipient's certificate so it can no longer be validated or distributed. Revocation is final, and the updated recipient is returned.

• Action
  Send email to recipient

  Sends the certificate email to a recipient and returns the updated recipient. Emails cannot be sent to voided, revoked or disabled recipients, and at most 10 times per recipient.

• Action
  Update certificate

  Updates a certificate or badge's description and custom metadata, and returns the updated certificate.

• Action
  Update training

  Updates a draft training's name, date, trainer, certificates, delivery options and forms, and returns the updated training.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.