Connect Kustomer and Vacation Tracker

Both apps 47Kustomer 27Vacation Tracker 20

• Trigger
  Conversation Created

  Triggers when a new conversation is created in Kustomer.

• Trigger
  Conversation Updated

  Triggers when a Kustomer conversation is created or updated.

• Trigger
  Customer Created

  Triggers when a new customer is created in Kustomer.

• Trigger
  Customer Updated

  Triggers when a Kustomer customer is created or updated.

• Trigger
  Message Created

  Triggers when a new message is sent or received in Kustomer.

• Trigger
  Message Updated

  Triggers when a Kustomer message is created or updated.

• Action
  Add custom object

  Creates a new custom object (KObject) of the chosen custom object type in Kustomer.

• Action
  Add message

  Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.

• Action
  Create Company

  Creates a company in Kustomer that customers can be linked to.

• Action
  Create Conversation

  Creates a new conversation for a Kustomer customer, with an optional name, status and tags.

• Action
  Create Customer

  Creates a new customer in Kustomer with a name, email, phone and optional external ID.

• Action
  Create Notes

  Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.

• Action
  Create User

  Invites a new agent user to your Kustomer org by name and email.

• Action
  Delete Customer

  Deletes a Kustomer customer by ID.

• Action
  Find Conversation

  Finds a Kustomer conversation by the external ID your own system gave it.

• Action
  Find Customer

  Finds a Kustomer customer by email address and returns their ID, name and phone.

• Action
  Find custom objects by criteria

  Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.

• Action
  Find User

  Finds a Kustomer agent user by email address.

• Action
  Get Company

  Returns one Kustomer company by ID.

• Action
  Get Conversation

  Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.

• Action
  Get Customer

  Returns one Kustomer customer by ID, with name, emails, phones and timestamps.

• Action
  Get message

  Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.

• Action
  Get user

  Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.

• Action
  List teams

  Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.

• Action
  Update company

  Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.

• Action
  Update Conversation

  Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.

• Action
  Update Customer

  Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.

• Trigger
  Leave Cancelled

  Triggers when a leave is cancelled in Vacation Tracker.

• Trigger
  Leave Deleted

  Triggers when a leave is deleted in Vacation Tracker.

• Trigger
  Leave Request Approved

  Triggers when a leave is approved in Vacation Tracker.

• Trigger
  Leave Request Denied

  Triggers when an approver or admin denies a leave request.

• Trigger
  Leave Updated

  Triggers when an open or approved leave is changed, for example its dates, leave type or reason.

• Trigger
  New Leave Added

  Triggers when an approved leave is added for a user, or when a leave request is approved automatically.

• Trigger
  New Leave Request Created

  Triggers when a user requests a leave that needs approval.

• Action
  Add leave

  Creates a leave in Vacation Tracker: a leave request for the acting user, or an already approved leave for a user you manage.

• Action
  Cancel leave

  Cancels an open or approved leave.

• Action
  Delete leave

  Deletes a leave of a user the API key's owner manages and returns the deleted leave.

• Action
  Get department

  Returns a single department with its ID, name, default flag and creation time.

• Action
  Get leave

  Returns a single leave by its ID, including its dates, status, user and leave type.

• Action
  Get location

  Returns a single location with its name, time zone, default flag and creation time.

• Action
  Get user

  Returns a single Vacation Tracker user with their name, email, location, department, status and labels.

• Action
  List departments

  Returns every department in your Vacation Tracker company, with each department's ID, name, default flag and creation time.

• Action
  List leaves

  Returns the leaves that overlap a date range, optionally filtered by status.

• Action
  List leave types

  Returns all of the company's leave types, active and inactive, with their IDs, names and colors.

• Action
  List locations

  Returns every location in your Vacation Tracker company that the API key can see, with each location's name, time zone and default flag.

• Action
  List users

  Returns the users in your Vacation Tracker company, optionally filtered by status, location, department or label.

• Action
  Update leave

  Changes the dates, times, leave type, reason or substitute approver of an open or approved leave. Fields left blank keep their current value.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.