Connect Kustomer and Ubidots

Both apps 45Kustomer 27Ubidots 18

• Trigger
  Conversation Created

  Triggers when a new conversation is created in Kustomer.

• Trigger
  Conversation Updated

  Triggers when a Kustomer conversation is created or updated.

• Trigger
  Customer Created

  Triggers when a new customer is created in Kustomer.

• Trigger
  Customer Updated

  Triggers when a Kustomer customer is created or updated.

• Trigger
  Message Created

  Triggers when a new message is sent or received in Kustomer.

• Trigger
  Message Updated

  Triggers when a Kustomer message is created or updated.

• Action
  Add custom object

  Creates a new custom object (KObject) of the chosen custom object type in Kustomer.

• Action
  Add message

  Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.

• Action
  Create Company

  Creates a company in Kustomer that customers can be linked to.

• Action
  Create Conversation

  Creates a new conversation for a Kustomer customer, with an optional name, status and tags.

• Action
  Create Customer

  Creates a new customer in Kustomer with a name, email, phone and optional external ID.

• Action
  Create Notes

  Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.

• Action
  Create User

  Invites a new agent user to your Kustomer org by name and email.

• Action
  Delete Customer

  Deletes a Kustomer customer by ID.

• Action
  Find Conversation

  Finds a Kustomer conversation by the external ID your own system gave it.

• Action
  Find Customer

  Finds a Kustomer customer by email address and returns their ID, name and phone.

• Action
  Find custom objects by criteria

  Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.

• Action
  Find User

  Finds a Kustomer agent user by email address.

• Action
  Get Company

  Returns one Kustomer company by ID.

• Action
  Get Conversation

  Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.

• Action
  Get Customer

  Returns one Kustomer customer by ID, with name, emails, phones and timestamps.

• Action
  Get message

  Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.

• Action
  Get user

  Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.

• Action
  List teams

  Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.

• Action
  Update company

  Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.

• Action
  Update Conversation

  Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.

• Action
  Update Customer

  Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.

• Trigger
  Device Is Updated

  Triggers when a device is created or any of its fields (name, description, tags, properties, organization, status) changes.

• Trigger
  Event Is Triggered

  Triggers when a chosen Ubidots event fires, returning the new log entry for that event.

• Trigger
  Variable Updated

  Triggers when a variable is created or its settings (name, description, unit, tags, properties) change.

• Action
  Add device

  Creates a new device in your Ubidots account.

• Action
  Add event

  Creates a new Ubidots event (alert rule) with its triggers, actions and active schedule.

• Action
  Add variable

  Creates a new variable on a Ubidots device.

• Action
  Create Dot

  Sends a single Dot (a value with optional timestamp and context) to a variable on a device. The device and variable are created automatically if they do not exist.

• Action
  Create Multiple Dots on Same Device

  Sends values to one or more variables of a Ubidots device in a single call, creating the device and variables if they do not exist.

• Action
  Delete device

  Permanently deletes a device and its variables from your Ubidots account.

• Action
  Delete variable

  Permanently deletes a variable and its data from Ubidots.

• Action
  Get data series

  Returns time-series values for one or more variables over a time range, each with its device and variable details.

• Action
  Get device

  Returns a single Ubidots device, looked up by its ID or label.

• Action
  Get device last values

  Returns the most recent value of every variable on a Ubidots device.

• Action
  Get variable

  Returns a single Ubidots variable, including its device, unit, tags, properties and last value.

• Action
  List devices

  Returns the devices in your Ubidots account, with their labels, names, tags and activity details.

• Action
  List variables

  Returns the variables in the Ubidots account, each with its device, label, name, type, unit and last value.

• Action
  Update device

  Updates the specified fields of an existing Ubidots device, such as its name, label, description, tags, properties or organization, and returns the updated device.

• Action
  Update variable

  Updates the specified fields of an existing Ubidots variable, such as its name, label, unit, tags or description. Returns the updated variable.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.