Connect Kustomer and Specter

Both apps 53Kustomer 27Specter 26

• Trigger
  Conversation Created

  Triggers when a new conversation is created in Kustomer.

• Trigger
  Conversation Updated

  Triggers when a Kustomer conversation is created or updated.

• Trigger
  Customer Created

  Triggers when a new customer is created in Kustomer.

• Trigger
  Customer Updated

  Triggers when a Kustomer customer is created or updated.

• Trigger
  Message Created

  Triggers when a new message is sent or received in Kustomer.

• Trigger
  Message Updated

  Triggers when a Kustomer message is created or updated.

• Action
  Add custom object

  Creates a new custom object (KObject) of the chosen custom object type in Kustomer.

• Action
  Add message

  Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.

• Action
  Create Company

  Creates a company in Kustomer that customers can be linked to.

• Action
  Create Conversation

  Creates a new conversation for a Kustomer customer, with an optional name, status and tags.

• Action
  Create Customer

  Creates a new customer in Kustomer with a name, email, phone and optional external ID.

• Action
  Create Notes

  Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.

• Action
  Create User

  Invites a new agent user to your Kustomer org by name and email.

• Action
  Delete Customer

  Deletes a Kustomer customer by ID.

• Action
  Find Conversation

  Finds a Kustomer conversation by the external ID your own system gave it.

• Action
  Find Customer

  Finds a Kustomer customer by email address and returns their ID, name and phone.

• Action
  Find custom objects by criteria

  Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.

• Action
  Find User

  Finds a Kustomer agent user by email address.

• Action
  Get Company

  Returns one Kustomer company by ID.

• Action
  Get Conversation

  Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.

• Action
  Get Customer

  Returns one Kustomer customer by ID, with name, emails, phones and timestamps.

• Action
  Get message

  Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.

• Action
  Get user

  Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.

• Action
  List teams

  Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.

• Action
  Update company

  Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.

• Action
  Update Conversation

  Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.

• Action
  Update Customer

  Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.

• Trigger
  New Acquisition

  Triggers when Specter records a new acquisition.

• Trigger
  New Funding Round

  Triggers when Specter records a new funding round at any company.

• Trigger
  New IPO

  Triggers when Specter records a new IPO.

• Trigger
  New Strategic Intelligence

  Triggers when Specter detects a new investor-interest signal (strategic intelligence) about a company or person.

• Trigger
  New Strategic Intelligence in Saved Search

  Triggers when an investor-interest saved search in Specter gets new results.

• Trigger
  New Talent Signal

  Triggers when Specter detects a new talent signal, such as a founder going into stealth or an executive changing roles.

• Trigger
  New Talent Signal in Saved Search

  Triggers when a talent saved search in Specter gets new results.

• Action
  AI Search

  Searches Specter with a plain-English query and returns matching records.

• Action
  Create Company List

  Creates a new company list and returns its ID.

• Action
  Delete Company List

  Permanently deletes a company list.

• Action
  Enrich Company

  Looks up a company by its domain or website and returns Specter's full company record.

• Action
  Enrich Investor

  Looks up investors by website and/or name and returns matching Specter investor records.

• Action
  Enrich Person

  Looks up a person by LinkedIn URL and returns their Specter professional profile.

• Action
  Enrich Person by Email

  Resolves an email address to the most probable person and returns their Specter profile.

• Action
  Get Company

  Returns the full Specter record for one company by its Specter company ID.

• Action
  Get Company Employees

  Returns the founders and employees Specter has on file for a company.

• Action
  Get Company Funding Rounds

  Returns a company's funding rounds, newest first, with participating investors.

• Action
  Get Credit Balance

  Returns your team's Specter API credit limit, usage and remaining balance.

• Action
  Get Funding Round

  Returns one funding round by its Specter ID, with the company and investors.

• Action
  Get Investor

  Returns the full Specter investor record by investor ID.

• Action
  Get Person

  Returns the full professional profile of a person by Specter person ID.

• Action
  Get Person Email

  Returns a contactable email address for a person.

• Action
  List Company Lists

  Returns the company lists your API key can reach.

• Action
  List Saved Searches

  Returns the saved searches your API key can reach, with their new and total result counts.

• Action
  Search Entities by Name

  Fuzzy-matches a name across Specter companies, people and investors.

• Action
  Update Company List

  Adds and/or removes companies in an existing company list.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.