Integration
Connect Kustomer and Siteglide
When Conversation Created fires in Kustomer, your agent runs eCommerce - Orders - Get in Siteglide, or CRM - Updated User in Siteglide to Create User in Kustomer. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Kustomer and Siteglide to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Kustomer and Siteglide can do together
From Kustomer to Siteglide
When Conversation Created in Kustomer
then eCommerce - Orders - Get in Siteglide
When Conversation Updated in Kustomer
then CRM - Create User in Siteglide
From Siteglide to Kustomer
When CRM - Updated User in Siteglide
then Create User in Kustomer
When eCommerce - Products - Updated Item in Siteglide
then Add message in Kustomer
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Kustomer and Siteglide
Triggers and actions 19 triggers · 42 actions
Trigger
Conversation CreatedTriggers when a new conversation is created in Kustomer.
Trigger
Conversation UpdatedTriggers when a Kustomer conversation is created or updated.
Trigger
Customer CreatedTriggers when a new customer is created in Kustomer.
Trigger
Customer UpdatedTriggers when a Kustomer customer is created or updated.
Trigger
Message CreatedTriggers when a new message is sent or received in Kustomer.
Trigger
Message UpdatedTriggers when a Kustomer message is created or updated.
Action
Add custom objectCreates a new custom object (KObject) of the chosen custom object type in Kustomer.
Action
Add messageAdds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
Action
Create CompanyCreates a company in Kustomer that customers can be linked to.
Action
Create ConversationCreates a new conversation for a Kustomer customer, with an optional name, status and tags.
Action
Create CustomerCreates a new customer in Kustomer with a name, email, phone and optional external ID.
Action
Create NotesAdds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
Action
Create UserInvites a new agent user to your Kustomer org by name and email.
Action
Delete CustomerDeletes a Kustomer customer by ID.
Action
Find ConversationFinds a Kustomer conversation by the external ID your own system gave it.
Action
Find CustomerFinds a Kustomer customer by email address and returns their ID, name and phone.
Action
Find custom objects by criteriaReturns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
Action
Find UserFinds a Kustomer agent user by email address.
Action
Get CompanyReturns one Kustomer company by ID.
Action
Get ConversationReturns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
Action
Get CustomerReturns one Kustomer customer by ID, with name, emails, phones and timestamps.
Action
Get messageReturns a single Kustomer message by its ID, including its attributes and related conversation and customer.
Action
Get userReturns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
Action
List teamsReturns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
Action
Update companyUpdates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
Action
Update ConversationUpdates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
Action
Update CustomerUpdates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
Trigger
Categories - NewTriggers when a new category is created.
Trigger
CRM - New UserTriggers when a new CRM user is created.
Trigger
CRM - Updated UserTriggers when a CRM user is created or updated.
Trigger
eCommerce - Orders - New ItemTriggers when a new order is placed.
Trigger
eCommerce - Products - New ItemTriggers when a new product is created.
Trigger
eCommerce - Products - Updated ItemTriggers when a product is created or updated.
Trigger
Forms - New Item (Polling)Triggers when a form is submitted.
Trigger
Modules - New ItemTriggers when a new item is added to a module.
Trigger
Modules - Updated ItemTriggers when a module item is created or updated.
Trigger
Pages - NewTriggers when a new page is created.
Trigger
Pages - UpdatedTriggers when a page is created or updated.
Trigger
WebApps - New ItemTriggers when a new WebApp item is created.
Trigger
WebApps - Updated ItemTriggers when a WebApp item is created or updated.
Action
Categories - CreateCreates a category on your Siteglide site.
Action
Categories - GetReturns one category by ID.
Action
Categories - UpdateUpdates an existing category.
Action
CRM - Create UserCreates a CRM user.
Action
CRM - Get UserReturns one CRM user by ID.
Action
CRM - Update UserUpdates a CRM user.
Action
eCommerce - Orders - GetReturns one order with its details.
Action
eCommerce - Products - CreateCreates a product.
Action
eCommerce - Products - GetReturns one product.
Action
eCommerce - Products - UpdateUpdates a product.
Action
Forms - Create CaseCreates a form case against a user.
Action
Forms - Get ItemReturns one form case (submission).
Action
Modules - Create ItemCreates an item in a module.
Action
Modules - Get ItemReturns one module item.
Action
Modules - Update ItemUpdates a module item.
Action
Pages - CreateCreates a page.
Action
Pages - GetReturns one page.
Action
Pages - UpdateUpdates an existing page on your Siteglide site, such as its name, slug, content, layout or redirect.
Action
WebApps - Create ItemCreates a WebApp item.
Action
WebApps - Get ItemReturns one WebApp item.
Action
WebApps - Update ItemUpdates a WebApp item.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Kustomer and Siteglide, answered
What can start an automation from Kustomer?
Any of Kustomer's 6 triggers in the catalog, including Conversation Created, Conversation Updated, Customer Created and Customer Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Siteglide when something happens in Kustomer?
Any of Siteglide's 21 actions, including Categories - Create, Categories - Get, Categories - Update and CRM - Create User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Siteglide to Kustomer?
Yes. When something happens in Siteglide, your agent can act in Kustomer too. This page covers both directions: Siteglide's triggers and Kustomer's actions are listed here as well.
Do I have to build a connector for Kustomer or Siteglide?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Kustomer and Siteglide without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.