Integration
Connect Kustomer and Secureframe
When Conversation Created fires in Kustomer, your agent runs Update a User in Secureframe, or New Trust Center Request in Secureframe to Add message in Kustomer. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Kustomer and Secureframe to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Kustomer and Secureframe can do together
From Kustomer to Secureframe
When Conversation Created in Kustomer
then Update a User in Secureframe
From Secureframe to Kustomer
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Kustomer and Secureframe
Triggers and actions 7 triggers · 53 actions
- Conversation Created
Triggers when a new conversation is created in Kustomer.
- Conversation Updated
Triggers when a Kustomer conversation is created or updated.
- Customer Created
Triggers when a new customer is created in Kustomer.
- Customer Updated
Triggers when a Kustomer customer is created or updated.
- Message Created
Triggers when a new message is sent or received in Kustomer.
- Message Updated
Triggers when a Kustomer message is created or updated.
- Add custom object
Creates a new custom object (KObject) of the chosen custom object type in Kustomer.
- Add message
Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
- Create Company
Creates a company in Kustomer that customers can be linked to.
- Create Conversation
Creates a new conversation for a Kustomer customer, with an optional name, status and tags.
- Create Customer
Creates a new customer in Kustomer with a name, email, phone and optional external ID.
- Create Notes
Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
- Create User
Invites a new agent user to your Kustomer org by name and email.
- Delete Customer
Deletes a Kustomer customer by ID.
- Find Conversation
Finds a Kustomer conversation by the external ID your own system gave it.
- Find Customer
Finds a Kustomer customer by email address and returns their ID, name and phone.
- Find custom objects by criteria
Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
- Find User
Finds a Kustomer agent user by email address.
- Get Company
Returns one Kustomer company by ID.
- Get Conversation
Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
- Get Customer
Returns one Kustomer customer by ID, with name, emails, phones and timestamps.
- Get message
Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.
- Get user
Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
- List teams
Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
- Update company
Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
- Update Conversation
Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
- Update Customer
Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
- New Trust Center Request
Triggers when a new Trust Center request is created in Secureframe.
- Archive an Integration Connection
Archives an integration connection in Secureframe and returns the archived connection.
- Archive a Vendor
Archives a vendor in Secureframe and returns the archived vendor.
- Create a Test Evidence
Uploads an evidence file to a test and returns the created evidence record.
- Create Evidence
Creates an evidence record for a Secureframe user by attaching a file that was already staged for upload.
- Get a Cloud Resource
Returns a single Secureframe cloud resource by its ID. An error occurs if the cloud resource is not found.
- Get a Control
Returns a single Secureframe control by its ID, including its attributes.
- Get a Device
Returns a single device tracked in Secureframe, including its ID, type and attributes.
- Get a Framework
Returns a single Secureframe compliance framework by its ID.
- Get an Integration Connection
Returns a single Secureframe integration connection by its ID, including its type and attributes.
- Get a Repository
Returns a single Secureframe repository by its ID, including its type and attributes.
- Get a Test
Returns a single Secureframe test by its ID, including its type and attributes.
- Get a Trust Center Request
Returns a single Trust Center request, identified by its ID, including its details and attributes.
- Get a User
Returns a single Secureframe user by ID, including the user's attributes.
- Get a User Account
Returns a single Secureframe user account by its ID. An error occurs if the user account is not found.
- Get a Vendor
Returns a single vendor from your Secureframe account by its ID.
- Get Evidence
Returns a single Secureframe evidence record by its ID.
- Link a User Account
Links a Secureframe user account to a personnel record and returns the updated user account.
- List Cloud Resources
Returns the cloud resources in your Secureframe company, optionally narrowed by a search query.
- List Controls
Returns the controls in your Secureframe account, optionally narrowed by a search query.
- List Devices
Returns the devices tracked in your Secureframe account, optionally narrowed by a search query.
- List Frameworks
Returns the compliance frameworks in your Secureframe account, optionally narrowed by a search query.
- List Integration Connections
Returns the integration connections in your Secureframe company, optionally narrowed by a search query.
- List Repositories
Returns the repositories in your Secureframe account, optionally narrowed by a search query.
- List Tests
Returns the tests in your Secureframe account, optionally narrowed by a search query.
- List Trust Center Requests
Returns the Trust Center requests in your Secureframe account, optionally narrowed by a search query.
- List User Accounts
Returns the user accounts in your Secureframe company, optionally narrowed by a search query.
- List Users
Returns the users in your Secureframe company, optionally narrowed by a search query.
- List Vendors
Returns the vendors in your Secureframe account, optionally narrowed by a search query.
- Update a Repository
Updates an existing Secureframe repository with the attribute values you provide and returns the updated repository.
- Update a Test
Updates an existing Secureframe test with the attribute values you provide and returns the updated test.
- Update a Trust Center Request
Updates a Trust Center request in Secureframe and returns the updated request.
- Update a User
Updates a Secureframe user with the attribute values you provide and returns the updated user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Kustomer and Secureframe, answered
What can start an automation from Kustomer?
Any of Kustomer's 6 triggers in the catalog, including Conversation Created, Conversation Updated, Customer Created and Customer Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Secureframe when something happens in Kustomer?
Any of Secureframe's 32 actions, including Create a Test Evidence, Create Evidence, Update a Repository and Update a Test. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Secureframe to Kustomer?
Yes. When something happens in Secureframe, your agent can act in Kustomer too. This page covers both directions: Secureframe's triggers and Kustomer's actions are listed here as well.
Do I have to build a connector for Kustomer or Secureframe?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Kustomer and Secureframe without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.