Integration
Connect Kustomer to Plentymarkets
When Conversation Created fires in Kustomer, your agent runs Add contact in Plentymarkets. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Kustomer and Plentymarkets to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Kustomer can start in Plentymarkets
When Conversation Created in Kustomer
then Add contact in Plentymarkets
When Conversation Updated in Kustomer
then Add order in Plentymarkets
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Kustomer and Plentymarkets
Triggers and actions 6 triggers · 41 actions
Trigger
Conversation CreatedTriggers when a new conversation is created in Kustomer.
Trigger
Conversation UpdatedTriggers when a Kustomer conversation is created or updated.
Trigger
Customer CreatedTriggers when a new customer is created in Kustomer.
Trigger
Customer UpdatedTriggers when a Kustomer customer is created or updated.
Trigger
Message CreatedTriggers when a new message is sent or received in Kustomer.
Trigger
Message UpdatedTriggers when a Kustomer message is created or updated.
Action
Add custom objectCreates a new custom object (KObject) of the chosen custom object type in Kustomer.
Action
Add messageAdds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
Action
Create CompanyCreates a company in Kustomer that customers can be linked to.
Action
Create ConversationCreates a new conversation for a Kustomer customer, with an optional name, status and tags.
Action
Create CustomerCreates a new customer in Kustomer with a name, email, phone and optional external ID.
Action
Create NotesAdds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
Action
Create UserInvites a new agent user to your Kustomer org by name and email.
Action
Delete CustomerDeletes a Kustomer customer by ID.
Action
Find ConversationFinds a Kustomer conversation by the external ID your own system gave it.
Action
Find CustomerFinds a Kustomer customer by email address and returns their ID, name and phone.
Action
Find custom objects by criteriaReturns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
Action
Find UserFinds a Kustomer agent user by email address.
Action
Get CompanyReturns one Kustomer company by ID.
Action
Get ConversationReturns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
Action
Get CustomerReturns one Kustomer customer by ID, with name, emails, phones and timestamps.
Action
Get messageReturns a single Kustomer message by its ID, including its attributes and related conversation and customer.
Action
Get userReturns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
Action
List teamsReturns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
Action
Update companyUpdates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
Action
Update ConversationUpdates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
Action
Update CustomerUpdates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
Action
Add contactCreates a new contact (customer, supplier or other contact type) in Plentymarkets.
Action
Add itemCreates a new item in Plentymarkets, together with its main variation.
Action
Add orderCreates an order in Plentymarkets with its order items, addresses and properties.
Action
Add paymentCreates a payment in Plentymarkets with the given amount, currency, payment method and status.
Action
Add variationCreates a new variation on an existing item, with its number, name, prices, dimensions, stock settings and linked categories, units and attributes.
Action
Find items by criteriaFinds items matching criteria such as name, ID, manufacturer, flags or update date.
Action
Find orders by criteriaSearches orders matching the criteria you supply, such as order ID, status, contact data, item or document number, and returns the matching orders.
Action
Get contactReturns a single contact by its ID, optionally including its addresses and accounts.
Action
Get itemReturns a single item by its ID, including its type, stock type, manufacturer, flags and marketplace settings.
Action
Get orderReturns a single order by its ID, optionally with addresses, payments, comments and other related details.
Action
Get variationReturns one variation of an item, optionally with related data such as prices, barcodes, stock or properties.
Action
List categoriesReturns the categories in your Plentymarkets system, optionally filtered by type, parent, name, store or tag.
Action
List contactsReturns a page of contacts from your Plentymarkets system, optionally filtered by name, email, dates, type and more.
Action
List paymentsReturns the payments recorded in your plentymarkets system, with amount, currency, status and payment method.
Action
List stockReturns stock levels per variation and warehouse across all warehouses, optionally filtered by variation or last-updated date.
Action
List warehousesReturns the warehouses set up in your Plentymarkets system, optionally sorted by id, name or priority.
Action
Update contactUpdates an existing contact in Plentymarkets, such as name, email, title or contact options.
Action
Update itemUpdates an existing item's settings, such as its stock type, manufacturer, condition, flags, and marketplace categories.
Action
Update orderUpdates an existing order, such as its status, owner, items, properties, addresses or relations.
Action
Update variationUpdates an existing variation of an item, such as its number, name, prices, dimensions, stock settings and linked categories, markets or warehouses.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Kustomer
Kustomer to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Kustomer to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Kustomer to MailchimpMailchimp marketing automation and email platform.
Kustomer to StripeStripe is a payment processing platform for online businesses.
Kustomer to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Kustomer to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
More into Plentymarkets
Brevo to PlentymarketsBrevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...
HubSpot to PlentymarketsHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to PlentymarketsSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to PlentymarketsSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to PlentymarketsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to PlentymarketsGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Questions
Kustomer and Plentymarkets, answered
What can start an automation from Kustomer?
Any of Kustomer's 6 triggers in the catalog, including Conversation Created, Conversation Updated, Customer Created and Customer Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Plentymarkets when something happens in Kustomer?
Any of Plentymarkets's 20 actions, including Update contact, Update item, Update order and Update variation. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Plentymarkets to Kustomer?
Plentymarkets has no triggers in the catalog today, so automations start in Kustomer. If you need the other direction, ask: your agent reads Plentymarkets's API documentation and adds it.
Do I have to build a connector for Kustomer or Plentymarkets?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Kustomer and Plentymarkets without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.