Integration
Connect Kustomer and Orderspace
When Conversation Created fires in Kustomer, your agent runs Add invoice in Orderspace, or New Customer in Orderspace to Create Customer in Kustomer. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Kustomer and Orderspace to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Kustomer and Orderspace can do together
From Kustomer to Orderspace
When Conversation Created in Kustomer
then Add invoice in Orderspace
When Conversation Updated in Kustomer
then Create Customer in Orderspace
From Orderspace to Kustomer
When New Customer in Orderspace
then Create Customer in Kustomer
When New Dispatch in Orderspace
then Add message in Kustomer
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Kustomer and Orderspace
Triggers and actions 16 triggers · 40 actions
Trigger
Conversation CreatedTriggers when a new conversation is created in Kustomer.
Trigger
Conversation UpdatedTriggers when a Kustomer conversation is created or updated.
Trigger
Customer CreatedTriggers when a new customer is created in Kustomer.
Trigger
Customer UpdatedTriggers when a Kustomer customer is created or updated.
Trigger
Message CreatedTriggers when a new message is sent or received in Kustomer.
Trigger
Message UpdatedTriggers when a Kustomer message is created or updated.
Action
Add custom objectCreates a new custom object (KObject) of the chosen custom object type in Kustomer.
Action
Add messageAdds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
Action
Create CompanyCreates a company in Kustomer that customers can be linked to.
Action
Create ConversationCreates a new conversation for a Kustomer customer, with an optional name, status and tags.
Action
Create CustomerCreates a new customer in Kustomer with a name, email, phone and optional external ID.
Action
Create NotesAdds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
Action
Create UserInvites a new agent user to your Kustomer org by name and email.
Action
Delete CustomerDeletes a Kustomer customer by ID.
Action
Find ConversationFinds a Kustomer conversation by the external ID your own system gave it.
Action
Find CustomerFinds a Kustomer customer by email address and returns their ID, name and phone.
Action
Find custom objects by criteriaReturns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
Action
Find UserFinds a Kustomer agent user by email address.
Action
Get CompanyReturns one Kustomer company by ID.
Action
Get ConversationReturns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
Action
Get CustomerReturns one Kustomer customer by ID, with name, emails, phones and timestamps.
Action
Get messageReturns a single Kustomer message by its ID, including its attributes and related conversation and customer.
Action
Get userReturns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
Action
List teamsReturns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
Action
Update companyUpdates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
Action
Update ConversationUpdates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
Action
Update CustomerUpdates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
Trigger
New CustomerTriggers when a new customer is created in Orderspace.
Trigger
New DispatchTriggers when items on an Orderspace order are dispatched.
Trigger
New InvoiceTriggers when an invoice is created in Orderspace.
Trigger
New OrderTriggers when a new order is placed in Orderspace.
Trigger
New PaymentTriggers when a payment is made or recorded on an Orderspace invoice.
Trigger
New ProductTriggers when a new product is created in Orderspace.
Trigger
Updated CustomerTriggers when a customer is updated in Orderspace, returning the customer record with the updates applied.
Trigger
Updated Inventory LevelTriggers when the stock on hand or available quantity of a product variant changes in Orderspace.
Trigger
Updated OrderTriggered when an order is changed. Watches the 200 most recently created orders.
Trigger
Updated ProductTriggers when a product is updated in Orderspace, returning the product with the updates applied.
Action
Add invoiceCreates an invoice in Orderspace for one or more of a customer's orders.
Action
Add productCreates a new product with its variants, prices and categories in Orderspace.
Action
Create CustomerCreates a new customer (a company that places orders) in Orderspace, with its buyer login, contact emails and address.
Action
Create DispatchCreates a dispatch for an order, marking the given items as shipped and reducing stock on hand. The order becomes fulfilled once all its items are dispatched.
Action
Create OrderCreates an order for an existing customer, with product, custom and shipping lines.
Action
Delete customerDeletes a customer from your Orderspace site.
Action
Delete orderDeletes an order in Orderspace.
Action
Delete productDeletes a product (and its variants) from your Orderspace catalog.
Action
Get customerReturns a single Orderspace customer by its ID, including buyers, addresses, email addresses and assigned price list, payment terms and customer group.
Action
Get dispatchReturns a single dispatch (the fulfilled items of an order) by its ID, including shipping address and dispatch lines.
Action
Get invoiceReturns a single invoice by its ID, including its lines, orders, billing address and payments.
Action
Get orderReturns a single Orderspace order by its ID, including customer details, addresses, order lines and totals.
Action
Get productReturns a single product by its ID, including its variants, prices, categories and images.
Action
List customersReturns a list of customers, most recently created first, optionally filtered by company name, buyer email, status, reference, payment terms, group or price list.
Action
List inventory levelsReturns stock levels (on hand and available quantities) for product variants, optionally filtered by product, SKU, or created/updated date.
Action
List ordersReturns orders from your Orderspace site, most recently created first, optionally filtered by date, number, status, reference, customer or standing order.
Action
Update customerUpdates an existing Orderspace customer. Fields left blank keep their current values.
Action
Update Inventory LevelSets the on-hand or available stock quantity for a product variant, identified by its SKU.
Action
Update productUpdates an existing product in Orderspace, including its details, variants, categories and images. Fields left blank stay unchanged.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Kustomer and Orderspace, answered
What can start an automation from Kustomer?
Any of Kustomer's 6 triggers in the catalog, including Conversation Created, Conversation Updated, Customer Created and Customer Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Orderspace when something happens in Kustomer?
Any of Orderspace's 19 actions, including Create Customer, Create Dispatch, Create Order and Update customer. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Orderspace to Kustomer?
Yes. When something happens in Orderspace, your agent can act in Kustomer too. This page covers both directions: Orderspace's triggers and Kustomer's actions are listed here as well.
Do I have to build a connector for Kustomer or Orderspace?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Kustomer and Orderspace without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.