Integration
Connect Kustomer and Order Sender
When Conversation Created fires in Kustomer, your agent runs Export Orders in Order Sender, or New Client in Order Sender to Add message in Kustomer. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Kustomer and Order Sender to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Kustomer and Order Sender can do together
From Kustomer to Order Sender
When Conversation Created in Kustomer
then Export Orders in Order Sender
When Conversation Updated in Kustomer
then Export Clients in Order Sender
From Order Sender to Kustomer
When New Client in Order Sender
then Add message in Kustomer
When New Order in Order Sender
then Create Customer in Kustomer
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Kustomer and Order Sender
Triggers and actions 9 triggers · 43 actions
Trigger
Conversation CreatedTriggers when a new conversation is created in Kustomer.
Trigger
Conversation UpdatedTriggers when a Kustomer conversation is created or updated.
Trigger
Customer CreatedTriggers when a new customer is created in Kustomer.
Trigger
Customer UpdatedTriggers when a Kustomer customer is created or updated.
Trigger
Message CreatedTriggers when a new message is sent or received in Kustomer.
Trigger
Message UpdatedTriggers when a Kustomer message is created or updated.
Action
Add custom objectCreates a new custom object (KObject) of the chosen custom object type in Kustomer.
Action
Add messageAdds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
Action
Create CompanyCreates a company in Kustomer that customers can be linked to.
Action
Create ConversationCreates a new conversation for a Kustomer customer, with an optional name, status and tags.
Action
Create CustomerCreates a new customer in Kustomer with a name, email, phone and optional external ID.
Action
Create NotesAdds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
Action
Create UserInvites a new agent user to your Kustomer org by name and email.
Action
Delete CustomerDeletes a Kustomer customer by ID.
Action
Find ConversationFinds a Kustomer conversation by the external ID your own system gave it.
Action
Find CustomerFinds a Kustomer customer by email address and returns their ID, name and phone.
Action
Find custom objects by criteriaReturns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
Action
Find UserFinds a Kustomer agent user by email address.
Action
Get CompanyReturns one Kustomer company by ID.
Action
Get ConversationReturns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
Action
Get CustomerReturns one Kustomer customer by ID, with name, emails, phones and timestamps.
Action
Get messageReturns a single Kustomer message by its ID, including its attributes and related conversation and customer.
Action
Get userReturns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
Action
List teamsReturns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
Action
Update companyUpdates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
Action
Update ConversationUpdates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
Action
Update CustomerUpdates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
Trigger
New ClientTriggers when a new customer is added to your Order Sender Business account.
Trigger
New OrderTriggers when a new order is sent in Order Sender Business. Fires once per order line (article) of orders sent in the last 7 days.
Trigger
New ProductTriggers when a new product is added to your Order Sender catalog.
Action
Delete DiscountDeletes a discount in Order Sender Business, identified by its customer and supplier codes and optionally its product or product category.
Action
Delete Payment ConditionDeletes a payment condition from Order Sender Business by its code.
Action
Delete ProductDeletes a product of a supplier by its product code.
Action
Delete Secondary AddressDeletes a customer's secondary address, identified by the customer code and the address name.
Action
Export ClientsReturns every customer in your Order Sender Business account, with contact details, address, tax data and assigned agents.
Action
Export CommissionsReturns the commission rules defined in Order Sender Business, optionally limited to one supplier.
Action
Export DiscountsReturns the discounts defined in Order Sender Business, optionally only those for one customer.
Action
Export OrdersExports orders from Order Sender Business, optionally filtered by date range, order number range, supplier or specific order numbers.
Action
Export Payment ConditionsReturns the payment conditions defined in Order Sender, optionally limited to one supplier.
Action
Export Price ListsReturns the price lists in your Order Sender account, with each product's price and discounts, optionally limited to one supplier.
Action
Export ProductsReturns the products in your Order Sender account, optionally limited to one supplier.
Action
Export Secondary AddressesReturns the secondary addresses (sedi) of your Order Sender customers, optionally only those of one customer.
Action
Export SuppliersReturns every supplier in the Order Sender Business account with its code, name, contacts, address and commission settings.
Action
Import ClientCreates or updates a customer in Order Sender Business, matched by its unique customer code.
Action
Import Client Payment ConditionAssigns a payment condition to a customer in Order Sender Business, optionally scoped to a supplier.
Action
Import CommissionImports a commission rate for a supplier, optionally limited to a product or product category, into Order Sender Business.
Action
Import DiscountCreates or updates a discount for a customer and supplier, optionally limited to a product or product category.
Action
Import Payment ConditionCreates or updates a payment condition in Order Sender by its code.
Action
Import Price ListImports a product price into a supplier's price list in Order Sender, creating or updating the price list entry.
Action
Import ProductCreates or updates a product in the Order Sender catalog.
Action
Import Secondary AddressCreates or updates a secondary address (sede) for a customer in Order Sender Business.
Action
Import SupplierCreates or updates a supplier in Order Sender Business, matched by its unique supplier code.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Kustomer and Order Sender, answered
What can start an automation from Kustomer?
Any of Kustomer's 6 triggers in the catalog, including Conversation Created, Conversation Updated, Customer Created and Customer Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Order Sender when something happens in Kustomer?
Any of Order Sender's 22 actions, including Export Clients, Export Commissions, Export Discounts and Export Orders. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Order Sender to Kustomer?
Yes. When something happens in Order Sender, your agent can act in Kustomer too. This page covers both directions: Order Sender's triggers and Kustomer's actions are listed here as well.
Do I have to build a connector for Kustomer or Order Sender?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Kustomer and Order Sender without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.