Integration
Connect Kustomer and Motion
When Conversation Created fires in Kustomer, your agent runs Create Recurring Task in Motion, or New Comment in Motion to Add message in Kustomer. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Kustomer and Motion to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Kustomer and Motion can do together
From Kustomer to Motion
When Conversation Created in Kustomer
then Create Recurring Task in Motion
When Conversation Updated in Kustomer
then Create Task in Motion
From Motion to Kustomer
When New Comment in Motion
then Add message in Kustomer
When New or Updated Task in Motion
then Create Customer in Kustomer
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Kustomer and Motion
Triggers and actions 10 triggers · 38 actions
Trigger
Conversation CreatedTriggers when a new conversation is created in Kustomer.
Trigger
Conversation UpdatedTriggers when a Kustomer conversation is created or updated.
Trigger
Customer CreatedTriggers when a new customer is created in Kustomer.
Trigger
Customer UpdatedTriggers when a Kustomer customer is created or updated.
Trigger
Message CreatedTriggers when a new message is sent or received in Kustomer.
Trigger
Message UpdatedTriggers when a Kustomer message is created or updated.
Action
Add custom objectCreates a new custom object (KObject) of the chosen custom object type in Kustomer.
Action
Add messageAdds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
Action
Create CompanyCreates a company in Kustomer that customers can be linked to.
Action
Create ConversationCreates a new conversation for a Kustomer customer, with an optional name, status and tags.
Action
Create CustomerCreates a new customer in Kustomer with a name, email, phone and optional external ID.
Action
Create NotesAdds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
Action
Create UserInvites a new agent user to your Kustomer org by name and email.
Action
Delete CustomerDeletes a Kustomer customer by ID.
Action
Find ConversationFinds a Kustomer conversation by the external ID your own system gave it.
Action
Find CustomerFinds a Kustomer customer by email address and returns their ID, name and phone.
Action
Find custom objects by criteriaReturns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
Action
Find UserFinds a Kustomer agent user by email address.
Action
Get CompanyReturns one Kustomer company by ID.
Action
Get ConversationReturns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
Action
Get CustomerReturns one Kustomer customer by ID, with name, emails, phones and timestamps.
Action
Get messageReturns a single Kustomer message by its ID, including its attributes and related conversation and customer.
Action
Get userReturns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
Action
List teamsReturns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
Action
Update companyUpdates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
Action
Update ConversationUpdates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
Action
Update CustomerUpdates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
Trigger
New CommentTriggered when a new comment is added to the selected task.
Trigger
New or Updated TaskTriggers when a task is created or updated in Motion.
Trigger
New ProjectTriggered when a new project is created in a Motion workspace.
Trigger
New TaskTriggered when a new task is created in Motion. Can be limited to a workspace, project, assignee, label, name or status.
Action
Create CommentCreates a new comment on a Motion task and returns the created comment.
Action
Create ProjectCreates a new project in a Motion workspace, optionally from a project template, and returns the created project.
Action
Create Recurring TaskCreates a recurring task in a Motion workspace, assigned to a person and repeating on the frequency you choose. Returns the new recurring task.
Action
Create TaskCreates a task in a Motion workspace, optionally with a due date, assignee, project, labels and auto-scheduling. Returns the new task.
Action
Delete Recurring TaskDeletes a recurring task in Motion by its ID.
Action
Delete TaskDeletes a Motion task by its ID.
Action
Find TaskReturns the tasks whose name contains the specified text, optionally narrowed by workspace, project, assignee, label or status.
Action
Get ProjectReturns a single Motion project by its ID, including its status, timestamps and custom field values. An error occurs if the project is not found.
Action
Get TaskReturns a Motion task by its ID, including its schedule, assignees, project, workspace and custom field values. An error occurs if the task is not found.
Action
List CommentsReturns all comments on a Motion task, including each comment's content, creation time and creator.
Action
List ProjectsReturns all projects in a Motion workspace, including each project's status and custom field values.
Action
List Recurring TasksReturns all recurring tasks in a Motion workspace, including each task's assignee, project, status, priority and labels.
Action
List TasksReturns the tasks in Motion, across every page of results, optionally narrowed by workspace, project, assignee, label, name or status.
Action
Move TaskMoves a task to a different workspace, optionally assigning it to a user there, and returns the updated task.
Action
Set Project Custom Field ValueSets the value of an existing custom field on a project and returns the value that was saved.
Action
Unassign TaskRemoves the assignee from a Motion task, leaving the task unassigned.
Action
Update TaskUpdates an existing Motion task by ID and returns the updated task, including its title, schedule, status, priority, labels and assignee.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Kustomer
Kustomer to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Kustomer to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Kustomer to MailchimpMailchimp marketing automation and email platform.
Kustomer to StripeStripe is a payment processing platform for online businesses.
Kustomer to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Kustomer to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
More into Motion
HubSpot to MotionHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to MotionGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to MotionGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to MotionGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to MotionGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to MotionMailchimp marketing automation and email platform.
Questions
Kustomer and Motion, answered
What can start an automation from Kustomer?
Any of Kustomer's 6 triggers in the catalog, including Conversation Created, Conversation Updated, Customer Created and Customer Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Motion when something happens in Kustomer?
Any of Motion's 17 actions, including Create Comment, Create Project, Create Recurring Task and Create Task. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Motion to Kustomer?
Yes. When something happens in Motion, your agent can act in Kustomer too. This page covers both directions: Motion's triggers and Kustomer's actions are listed here as well.
Do I have to build a connector for Kustomer or Motion?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Kustomer and Motion without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.