Connect Kustomer to Mews

Both apps 61Kustomer 27Mews 34

• Trigger
  Conversation Created

  Triggers when a new conversation is created in Kustomer.

• Trigger
  Conversation Updated

  Triggers when a Kustomer conversation is created or updated.

• Trigger
  Customer Created

  Triggers when a new customer is created in Kustomer.

• Trigger
  Customer Updated

  Triggers when a Kustomer customer is created or updated.

• Trigger
  Message Created

  Triggers when a new message is sent or received in Kustomer.

• Trigger
  Message Updated

  Triggers when a Kustomer message is created or updated.

• Action
  Add custom object

  Creates a new custom object (KObject) of the chosen custom object type in Kustomer.

• Action
  Add message

  Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.

• Action
  Create Company

  Creates a company in Kustomer that customers can be linked to.

• Action
  Create Conversation

  Creates a new conversation for a Kustomer customer, with an optional name, status and tags.

• Action
  Create Customer

  Creates a new customer in Kustomer with a name, email, phone and optional external ID.

• Action
  Create Notes

  Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.

• Action
  Create User

  Invites a new agent user to your Kustomer org by name and email.

• Action
  Delete Customer

  Deletes a Kustomer customer by ID.

• Action
  Find Conversation

  Finds a Kustomer conversation by the external ID your own system gave it.

• Action
  Find Customer

  Finds a Kustomer customer by email address and returns their ID, name and phone.

• Action
  Find custom objects by criteria

  Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.

• Action
  Find User

  Finds a Kustomer agent user by email address.

• Action
  Get Company

  Returns one Kustomer company by ID.

• Action
  Get Conversation

  Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.

• Action
  Get Customer

  Returns one Kustomer customer by ID, with name, emails, phones and timestamps.

• Action
  Get message

  Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.

• Action
  Get user

  Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.

• Action
  List teams

  Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.

• Action
  Update company

  Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.

• Action
  Update Conversation

  Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.

• Action
  Update Customer

  Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.

• Action
  Add bill

  Creates a new empty bill for a customer or company in Mews.

• Action
  Add Customer File

  Attaches a file to a customer profile in Mews.

• Action
  Add external payment

  Adds a payment that was taken outside Mews (cash, wire transfer, voucher, etc.) to a customer's or company's bill.

• Action
  Add message

  Adds a message to a Mews message thread that this integration created.

• Action
  Add Reservation Companion

  Adds a customer as a companion on a reservation, if the reservation has room for another guest.

• Action
  Add Reservation Product

  Adds a product order (e.g. breakfast) to a reservation.

• Action
  Cancel reservation

  Cancels one or more reservations in Mews. Succeeds only if the reservations can be cancelled.

• Action
  Confirm reservation

  Confirms one or more optional reservations in Mews, marking them as Confirmed.

• Action
  Create Availability Block

  Creates an availability block (group allotment) in Mews.

• Action
  Create Company

  Creates a company profile in Mews.

• Action
  Create Customer

  Creates a customer profile in Mews and returns its id.

• Action
  Create New Task

  Creates a task for hotel staff in Mews.

• Action
  Create Order

  Creates an order of a product under an additional service, charged to a customer or company.

• Action
  Create Reservation

  Creates a reservation for a guest in Mews.

• Action
  List bills

  Returns bills from Mews, optionally filtered by bill, customer, enterprise, state, type and issued, paid, due, created or updated dates.

• Action
  List companies

  Returns the company profiles of the property, optionally filtered by ids, names, external identifiers, activity state or created/updated time.

• Action
  List customers

  Returns customers from Mews, filtered by ids, emails, names, loyalty codes, company or created/updated/deleted time window.

• Action
  List payments

  Returns payments filtered by ids, accounts, bills, reservations, dates, state or type. At least one filter must be supplied.

• Action
  List products

  Returns the products (extras such as breakfast or parking) offered with the selected services.

• Action
  List rates

  Returns the rates (pricing setups) of the chosen Mews services, optionally filtered by property, rate, external identifier, activity state or update time.

• Action
  List reservations

  Returns the reservations in your Mews property, filtered by ids, confirmation numbers, states or date ranges.

• Action
  List resources

  Returns the resources (rooms, beds, spaces and other bookable units) of your Mews properties, optionally filtered by id, name or created/updated time.

• Action
  List services

  Returns the services (accommodation, restaurant, extras) offered by the property.

• Action
  List tasks

  Returns tasks of the property, filtered by task, department, reservation, or by when they were created, closed or due.

• Action
  Process reservation

  Checks out a reservation, marking it as Processed. Optionally closes the guests' bills or allows an open balance with a note.

• Action
  Search Bill by Id

  Finds a bill in Mews by its id.

• Action
  Search Customer by Email, Id or Name

  Finds customers in Mews by id, email, first name or last name.

• Action
  Search for a Reservation by Customer Id

  Finds the reservations owned by a customer in Mews.

• Action
  Search for a Reservation by Reservation Id

  Finds a reservation in Mews by its id.

• Action
  Search for Current Rate Prices

  Returns the prices of a rate for each night in a date range.

• Action
  Start reservation

  Checks in a reservation, marking it as Started. The reservation must be confirmed and have an inspected room assigned.

• Action
  Update Company

  Updates a company's name, invoicing email, phone or notes in Mews.

• Action
  Update Customer

  Updates a customer's name, email, phone or notes in Mews; blank fields are left unchanged.

• Action
  Update Reservation Interval

  Changes a reservation's start and/or end dates in Mews.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.