Integration
Connect Kustomer to Maildroppa
When Conversation Created fires in Kustomer, your agent runs Add or Update Subscriber Field (By Email) in Maildroppa. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Kustomer and Maildroppa to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Kustomer can start in Maildroppa
When Conversation Created in Kustomer
then Add or Update Subscriber Field (By Email) in Maildroppa
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Kustomer and Maildroppa
Triggers and actions 6 triggers · 52 actions
- Conversation Created
Triggers when a new conversation is created in Kustomer.
- Conversation Updated
Triggers when a Kustomer conversation is created or updated.
- Customer Created
Triggers when a new customer is created in Kustomer.
- Customer Updated
Triggers when a Kustomer customer is created or updated.
- Message Created
Triggers when a new message is sent or received in Kustomer.
- Message Updated
Triggers when a Kustomer message is created or updated.
- Add custom object
Creates a new custom object (KObject) of the chosen custom object type in Kustomer.
- Add message
Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
- Create Company
Creates a company in Kustomer that customers can be linked to.
- Create Conversation
Creates a new conversation for a Kustomer customer, with an optional name, status and tags.
- Create Customer
Creates a new customer in Kustomer with a name, email, phone and optional external ID.
- Create Notes
Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
- Create User
Invites a new agent user to your Kustomer org by name and email.
- Delete Customer
Deletes a Kustomer customer by ID.
- Find Conversation
Finds a Kustomer conversation by the external ID your own system gave it.
- Find Customer
Finds a Kustomer customer by email address and returns their ID, name and phone.
- Find custom objects by criteria
Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
- Find User
Finds a Kustomer agent user by email address.
- Get Company
Returns one Kustomer company by ID.
- Get Conversation
Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
- Get Customer
Returns one Kustomer customer by ID, with name, emails, phones and timestamps.
- Get message
Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.
- Get user
Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
- List teams
Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
- Update company
Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
- Update Conversation
Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
- Update Customer
Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
- Add or Update Subscriber Field (By Email)
Sets (replaces) one custom field value on the subscriber with the given email address.
- Add or Update Subscriber Field (By Subscriber ID)
Sets or replaces one custom field value on a subscriber identified by subscriber ID.
- Assign Subscriber Tag (By Email)
Assigns a customer tag to the subscriber with the given email address.
- Assign Subscriber Tag (By Subscriber ID)
Assigns one of your active customer tags to a subscriber, identified by subscriber ID. Assigning a tag the subscriber already has does nothing.
- Count Subscribers (Filtered)
Returns the number of subscribers matching a set of segment conditions, optionally limited to one subscriber status.
- Create Field Type
Creates a custom subscriber field in Maildroppa, such as a text, number, date or choice field.
- Create Segment
Creates a subscriber segment in Maildroppa from a set of field, tag, topic, segment or purchase conditions.
- Create Tag
Creates a new tag in Maildroppa that can be assigned to subscribers and used in segments.
- Delete All Subscribers (Optionally by Status)
Deletes all subscribers in the account, optionally only those with a given status. Deletion runs in the background.
- Delete Field Type
Archives a customer-created subscriber field so it is no longer active.
- Delete Segment
Deletes a segment from your Maildroppa account. Segments still in use cannot be deleted.
- Delete Subscriber by Email
Deletes a subscriber from your Maildroppa audience, identified by their email address.
- Delete Subscriber by ID
Deletes a single subscriber from your Maildroppa account by their subscriber ID.
- Delete Subscriber Field (By Email)
Clears the value of one subscriber field for the subscriber with the given email address.
- Delete Subscriber Field (By Subscriber ID)
Clears the value of one subscriber field for the subscriber with the given ID.
- Delete Subscribers (Bulk)
Deletes several Maildroppa subscribers at once by their subscriber IDs.
- Delete Subscriber Tag (By Email)
Removes a customer tag from the subscriber with the given email address.
- Delete Subscriber Tag (By Subscriber ID)
Removes a tag from a subscriber identified by their subscriber ID.
- Delete Tag
Deletes (archives) a customer tag in Maildroppa so it can no longer be assigned. An archived tag can be restored later.
- Find Subscriber by Email
Finds a subscriber by their exact email address and returns their details.
- Get Segment by ID
Returns one Maildroppa segment by its ID, including its name and filter conditions.
- Get Subscriber by ID
Returns a subscriber by ID, including field values, tags, status and registration details.
- List Field Types (Paged)
Returns all subscriber fields in the Maildroppa account, both built-in and custom, including field types and choice options.
- List Filtered Subscribers (Paged)
Returns one page of subscribers matching a filter of field, tag, topic, segment or purchase conditions.
- List Tags
Returns the tags in your Maildroppa account, including system-managed tags, optionally with archived ones.
- Request Double Opt‑In
Starts double opt-in for a new subscriber by sending them a confirmation email. Their profile, tags and topics are applied once they confirm.
- Update Field Type
Updates a custom subscriber field's label, required flag, internal visibility, position and choice options.
- Update Segment
Replaces a segment's name and rules in Maildroppa.
- Update Subscriber
Updates a subscriber's email, first name, status, custom field values and tags. Values left blank keep the subscriber's current data.
- Update Subscriber Email
Changes the email address of an existing Maildroppa subscriber.
- Update Tag
Renames an existing customer tag in Maildroppa and returns the updated tag.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Kustomer and Maildroppa, answered
What can start an automation from Kustomer?
Any of Kustomer's 6 triggers in the catalog, including Conversation Created, Conversation Updated, Customer Created and Customer Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Maildroppa when something happens in Kustomer?
Any of Maildroppa's 31 actions, including Create Field Type, Create Segment, Create Tag and Update Field Type. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Maildroppa to Kustomer?
Maildroppa has no triggers in the catalog today, so automations start in Kustomer. If you need the other direction, ask: your agent reads Maildroppa's API documentation and adds it.
Do I have to build a connector for Kustomer or Maildroppa?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Kustomer and Maildroppa without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.