Integration
Connect Kustomer and Local Falcon
When Conversation Created fires in Kustomer, your agent runs Get All Campaigns in Local Falcon, or New Campaign in Local Falcon to Add message in Kustomer. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Kustomer and Local Falcon to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Kustomer and Local Falcon can do together
From Kustomer to Local Falcon
When Conversation Created in Kustomer
then Get All Campaigns in Local Falcon
From Local Falcon to Kustomer
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Kustomer and Local Falcon
Triggers and actions 12 triggers · 33 actions
- Conversation Created
Triggers when a new conversation is created in Kustomer.
- Conversation Updated
Triggers when a Kustomer conversation is created or updated.
- Customer Created
Triggers when a new customer is created in Kustomer.
- Customer Updated
Triggers when a Kustomer customer is created or updated.
- Message Created
Triggers when a new message is sent or received in Kustomer.
- Message Updated
Triggers when a Kustomer message is created or updated.
- Add custom object
Creates a new custom object (KObject) of the chosen custom object type in Kustomer.
- Add message
Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
- Create Company
Creates a company in Kustomer that customers can be linked to.
- Create Conversation
Creates a new conversation for a Kustomer customer, with an optional name, status and tags.
- Create Customer
Creates a new customer in Kustomer with a name, email, phone and optional external ID.
- Create Notes
Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
- Create User
Invites a new agent user to your Kustomer org by name and email.
- Delete Customer
Deletes a Kustomer customer by ID.
- Find Conversation
Finds a Kustomer conversation by the external ID your own system gave it.
- Find Customer
Finds a Kustomer customer by email address and returns their ID, name and phone.
- Find custom objects by criteria
Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
- Find User
Finds a Kustomer agent user by email address.
- Get Company
Returns one Kustomer company by ID.
- Get Conversation
Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
- Get Customer
Returns one Kustomer customer by ID, with name, emails, phones and timestamps.
- Get message
Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.
- Get user
Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
- List teams
Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
- Update company
Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
- Update Conversation
Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
- Update Customer
Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
- New Campaign
Triggers when a new Local Falcon campaign report appears.
- New Falcon Guard Report
Triggers when a new Local Falcon Falcon Guard report appears.
- New Keyword Report
Triggers when a new Local Falcon keyword report appears.
- New Location Report
Triggers when a new Local Falcon location report appears.
- New Scan Report
Triggers when a new Local Falcon scan report appears.
- New Trend Report
Triggers when a new Local Falcon trend report appears.
- Get All Campaigns
Returns your Local Falcon campaign reports, newest first, with a token for the next page.
- Get All Falcon Guard Reports
Returns your Local Falcon Falcon Guard reports, newest first, with a token for the next page.
- Get All Keyword Reports
Returns your Local Falcon keyword reports, newest first, with a token for the next page.
- Get All Location Reports
Returns your Local Falcon location reports, newest first, with a token for the next page.
- Get All Scan Reports
Returns your Local Falcon scan reports, newest first, with a token for the next page.
- Get All Trend Reports
Returns your Local Falcon trend reports, newest first, with a token for the next page.
- Get Campaign Report
Returns the details of one Local Falcon campaign report.
- Get Competitor Report
Returns the details of one Local Falcon competitor report for a scan.
- Get Falcon Guard Report
Returns the details of one Local Falcon Falcon Guard report for a location.
- Get Location Report
Returns the details of one Local Falcon location report.
- Get Scan Report
Returns the details of one Local Falcon scan report.
- Get Trend Report
Returns the details of one Local Falcon trend report.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Kustomer
Kustomer to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Kustomer to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Kustomer to MailchimpMailchimp marketing automation and email platform.
Kustomer to StripeStripe is a payment processing platform for online businesses.
Kustomer to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Kustomer to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
More into Local Falcon
HubSpot to Local FalconHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to Local FalconGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to Local FalconGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Local FalconGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to Local FalconGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to Local FalconActiveCampaign is a marketing automation, email marketing, and CRM platform.
Questions
Kustomer and Local Falcon, answered
What can start an automation from Kustomer?
Any of Kustomer's 6 triggers in the catalog, including Conversation Created, Conversation Updated, Customer Created and Customer Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Local Falcon when something happens in Kustomer?
Any of Local Falcon's 12 actions, including Get All Campaigns, Get All Falcon Guard Reports, Get All Keyword Reports and Get All Location Reports. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Local Falcon to Kustomer?
Yes. When something happens in Local Falcon, your agent can act in Kustomer too. This page covers both directions: Local Falcon's triggers and Kustomer's actions are listed here as well.
Do I have to build a connector for Kustomer or Local Falcon?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Kustomer and Local Falcon without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.