Connect Kustomer to GoCardless

Both apps 45Kustomer 27GoCardless 18

• Trigger
  Conversation Created

  Triggers when a new conversation is created in Kustomer.

• Trigger
  Conversation Updated

  Triggers when a Kustomer conversation is created or updated.

• Trigger
  Customer Created

  Triggers when a new customer is created in Kustomer.

• Trigger
  Customer Updated

  Triggers when a Kustomer customer is created or updated.

• Trigger
  Message Created

  Triggers when a new message is sent or received in Kustomer.

• Trigger
  Message Updated

  Triggers when a Kustomer message is created or updated.

• Action
  Add custom object

  Creates a new custom object (KObject) of the chosen custom object type in Kustomer.

• Action
  Add message

  Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.

• Action
  Create Company

  Creates a company in Kustomer that customers can be linked to.

• Action
  Create Conversation

  Creates a new conversation for a Kustomer customer, with an optional name, status and tags.

• Action
  Create Customer

  Creates a new customer in Kustomer with a name, email, phone and optional external ID.

• Action
  Create Notes

  Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.

• Action
  Create User

  Invites a new agent user to your Kustomer org by name and email.

• Action
  Delete Customer

  Deletes a Kustomer customer by ID.

• Action
  Find Conversation

  Finds a Kustomer conversation by the external ID your own system gave it.

• Action
  Find Customer

  Finds a Kustomer customer by email address and returns their ID, name and phone.

• Action
  Find custom objects by criteria

  Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.

• Action
  Find User

  Finds a Kustomer agent user by email address.

• Action
  Get Company

  Returns one Kustomer company by ID.

• Action
  Get Conversation

  Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.

• Action
  Get Customer

  Returns one Kustomer customer by ID, with name, emails, phones and timestamps.

• Action
  Get message

  Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.

• Action
  Get user

  Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.

• Action
  List teams

  Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.

• Action
  Update company

  Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.

• Action
  Update Conversation

  Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.

• Action
  Update Customer

  Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.

• Action
  Add billing request

  Creates a GoCardless billing request to collect a Direct Debit mandate, a one-off payment, or both from a customer.

• Action
  Add customer

  Creates a new customer record in GoCardless with their name, contact details and address.

• Action
  Add customer bank account

  Creates a bank account for an existing GoCardless customer, using local bank details or an IBAN.

• Action
  Cancel mandate

  Cancels a Direct Debit mandate so no further payments can be collected against it, and returns the cancelled mandate.

• Action
  Cancel payment

  Cancels a pending GoCardless payment so it is not collected, and returns the updated payment.

• Action
  Cancel subscription

  Cancels a GoCardless subscription so no further payments are collected under it, and returns the cancelled subscription.

• Action
  Create Direct Debit Payment

  Collects a one-off Direct Debit payment from a customer against their existing mandate.

• Action
  Create Instant Bank Payment

  Creates a billing request for a one-off instant bank payment (Pay By Bank) for the given amount and currency.

• Action
  Create Mandate Authorisation Request

  Creates a Direct Debit mandate request for a payer and returns a hosted authorisation link you can send them to set up the mandate.

• Action
  Create Subscription

  Creates a recurring subscription that collects a fixed amount on a schedule against an existing GoCardless mandate.

• Action
  Get customer

  Returns a single GoCardless customer by its ID, including contact details, address and metadata.

• Action
  Get mandate

  Returns a single Direct Debit mandate, including its status, scheme, reference and linked customer bank account and creditor.

• Action
  Get payment

  Returns a single GoCardless payment by its ID, including amount, status, charge date and linked mandate.

• Action
  Get subscription

  Returns the details of a single GoCardless subscription, including its amount, schedule, status and upcoming payments.

• Action
  Retry payment

  Retries a failed payment, resubmitting it for collection on the next available date or a date you choose.

• Action
  Search for a Billing Request

  Searches billing requests, optionally filtered by customer, status and creation date, and returns the matches.

• Action
  Search for a Customer

  Searches your GoCardless customers by email, company name, surname, currency or creation date and returns the matches.

• Action
  Update customer

  Updates an existing GoCardless customer's name, contact details, address or metadata. Fields left blank are not changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.