Integration
Connect Kustomer to EmailOctopus
When Conversation Created fires in Kustomer, your agent runs Add Tag to Contact in EmailOctopus. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Kustomer and EmailOctopus to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Kustomer can start in EmailOctopus
When Conversation Created in Kustomer
then Add Tag to Contact in EmailOctopus
When Conversation Updated in Kustomer
then Add/Update Contact in EmailOctopus
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Kustomer and EmailOctopus
Triggers and actions 6 triggers · 39 actions
Trigger
Conversation CreatedTriggers when a new conversation is created in Kustomer.
Trigger
Conversation UpdatedTriggers when a Kustomer conversation is created or updated.
Trigger
Customer CreatedTriggers when a new customer is created in Kustomer.
Trigger
Customer UpdatedTriggers when a Kustomer customer is created or updated.
Trigger
Message CreatedTriggers when a new message is sent or received in Kustomer.
Trigger
Message UpdatedTriggers when a Kustomer message is created or updated.
Action
Add custom objectCreates a new custom object (KObject) of the chosen custom object type in Kustomer.
Action
Add messageAdds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
Action
Create CompanyCreates a company in Kustomer that customers can be linked to.
Action
Create ConversationCreates a new conversation for a Kustomer customer, with an optional name, status and tags.
Action
Create CustomerCreates a new customer in Kustomer with a name, email, phone and optional external ID.
Action
Create NotesAdds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
Action
Create UserInvites a new agent user to your Kustomer org by name and email.
Action
Delete CustomerDeletes a Kustomer customer by ID.
Action
Find ConversationFinds a Kustomer conversation by the external ID your own system gave it.
Action
Find CustomerFinds a Kustomer customer by email address and returns their ID, name and phone.
Action
Find custom objects by criteriaReturns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
Action
Find UserFinds a Kustomer agent user by email address.
Action
Get CompanyReturns one Kustomer company by ID.
Action
Get ConversationReturns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
Action
Get CustomerReturns one Kustomer customer by ID, with name, emails, phones and timestamps.
Action
Get messageReturns a single Kustomer message by its ID, including its attributes and related conversation and customer.
Action
Get userReturns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
Action
List teamsReturns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
Action
Update companyUpdates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
Action
Update ConversationUpdates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
Action
Update CustomerUpdates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
Action
Add fieldCreates a new custom field on an EmailOctopus list, such as a text, number, date or choice field that contacts can hold a value for.
Action
Add listCreates a new mailing list in EmailOctopus and returns the list's details.
Action
Add tagCreates a new tag on an EmailOctopus list so it can be applied to contacts.
Action
Add Tag to ContactAdds a tag to an existing contact in an EmailOctopus list, leaving the contact's other tags unchanged.
Action
Add/Update ContactCreates a contact on an EmailOctopus list, or updates it if a contact with that email address already exists on the list.
Action
Delete contactPermanently deletes a contact from an EmailOctopus list.
Action
Delete listDeletes an EmailOctopus list, along with its contacts, fields and tags.
Action
Find ContactFinds a contact on an EmailOctopus list by email address and returns its details, field values, tags and subscription status.
Action
Get campaignReturns the details of an EmailOctopus campaign, including its status, subject, sender, recipient lists and HTML content.
Action
Get campaign summary reportReturns the summary report for an EmailOctopus campaign: how many contacts it was sent to, plus its bounce, open, click, complaint and unsubscribe counts.
Action
Get listReturns the details of an EmailOctopus list, including its custom fields, tags and subscriber counts.
Action
List campaignsReturns every campaign in your EmailOctopus account, including its status, subject, sender and the lists it was sent to.
Action
List listsReturns all mailing lists in the EmailOctopus account, with each list's fields, tags, contact counts and dates.
Action
Remove Tag From ContactRemoves a tag from a contact on an EmailOctopus list, leaving the contact's other tags unchanged. Returns the updated contact.
Action
Start automation for contactStarts an EmailOctopus automation for a contact. The automation must be one that is started through the API.
Action
Unsubscribe ContactUnsubscribes a contact from an EmailOctopus list so they stop receiving campaigns, and returns the updated contact.
Action
Update Contact's Email AddressChanges the email address of an existing contact on an EmailOctopus list and returns the updated contact.
Action
Update listRenames an existing EmailOctopus list and returns the updated list.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Kustomer and EmailOctopus, answered
What can start an automation from Kustomer?
Any of Kustomer's 6 triggers in the catalog, including Conversation Created, Conversation Updated, Customer Created and Customer Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in EmailOctopus when something happens in Kustomer?
Any of EmailOctopus's 18 actions, including Update Contact's Email Address, Update list, Add field and Add list. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from EmailOctopus to Kustomer?
EmailOctopus has no triggers in the catalog today, so automations start in Kustomer. If you need the other direction, ask: your agent reads EmailOctopus's API documentation and adds it.
Do I have to build a connector for Kustomer or EmailOctopus?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Kustomer and EmailOctopus without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.