--- title: "Connect Kudosity and Order Desk - APIANT.ai" description: "When \"SMS Received to Inbox\" fires in Kudosity, your agent runs \"Add Order Item\" in Order Desk." canonical: "https://apiant.ai/connect/kudosity-to-order-desk" --- # Connect Kudosity and Order Desk When **SMS Received to Inbox** fires in [Kudosity](https://apiant.ai/connections/kudosity), your agent runs **Add Order Item** in [Order Desk](https://apiant.ai/connections/order-desk), or **New Order Added** in Order Desk to **Send RCS message** in Kudosity. Describe the whole flow and it is built, tested on every scenario and kept running. Kudosity **2** triggers Kudosity **7** actions Order Desk **2** triggers Order Desk **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Kudosity and Order Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Kudosity and Order Desk can do together ### From Kudosity to Order Desk - When **SMS Received to Inbox** in Kudosity then **Add Order Item** in Order Desk - When **SMS Sent** in Kudosity then **Add Order Note** in Order Desk ### From Order Desk to Kudosity - When **New Order Added** in Order Desk then **Send RCS message** in Kudosity - When **Order Folder Changed** in Order Desk then **Send WhatsApp message** in Kudosity Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Kudosity and Order Desk ## Triggers and actions 4 triggers · 23 actions - Trigger **SMS Received to Inbox** Triggers when a new inbound SMS arrives in your Kudosity inbox, optionally limited to one of your numbers or one sender. - Trigger **SMS Sent** Triggers when a new outbound SMS message is sent from your Kudosity account. - Action **Get SMS Activity** Returns SMS messages sent or received on the account, filtered by date range, recipient, sender, status, direction and more. - Action **Get SMS Info** Returns the details and delivery status of a previously sent SMS message. - Action **Report on Messages Sent** Returns a report of SMS messages sent from your Kudosity account, filterable by date range, recipient, sender, status and message reference. - Action **Send MMS** Sends a multimedia message (MMS) with an image, audio or video attachment to a phone number. - Action **Send RCS message** Sends an RCS text or media message to a single recipient from your registered RCS agent, with optional SMS fallback. - Action **Send SMS** Sends an SMS message from one of your sender numbers to a recipient's phone. - Action **Send WhatsApp message** Sends a WhatsApp message (plain text, an approved template, or a custom Meta Cloud API payload) to one recipient, with optional SMS fallback. - Trigger **New Order Added** Triggered when a new order is added in Order Desk. - Trigger **Order Folder Changed** Triggered when an order moves to a different folder in Order Desk. - Action **Add Order Item** Adds a line item to an existing order in Order Desk. - Action **Add Order Note** Adds a note to an order's history in Order Desk. - Action **Add Shipment** Records a shipment with tracking details against an order in Order Desk. - Action **Change Folder** Moves an order into a different folder in Order Desk. - Action **Change Tag** Sets the tag on an order in Order Desk. Reads the order first and writes it back with the new tag so no other order details are lost. - Action **Create Inventory Item** Creates a product in the Order Desk store's inventory. - Action **Create New Order** Creates a new order in Order Desk with its line items, addresses and totals. - Action **Delete Inventory Item** Deletes a product from the Order Desk store's inventory. - Action **Delete Order** Deletes an order from Order Desk. - Action **Delete Order Item** Removes a line item from an order in Order Desk. - Action **Get Inventory Item** Returns one product from the Order Desk store's inventory, including its stock level and your own metadata. - Action **Get Order** Returns one order from Order Desk with its line items, addresses, shipments, notes and your own metadata. - Action **List Orders** Returns orders from Order Desk, with optional folder, source, customer and date filters. - Action **Set Order Data** Updates fields on an existing Order Desk order. Reads the order first and writes it back with only the fields you filled in, so nothing else is lost. - Action **Set Order Item Data** Updates a line item on an Order Desk order. Reads the item first and writes it back with only the fields you filled in, so nothing else on the item is lost. - Action **Update Inventory Item** Updates a product in the Order Desk store's inventory. Reads the item first and writes it back with only the fields you filled in, so nothing else is lost. ## Each app on its own - [ **Kudosity** Kudosity is a secure SMS platform for business, empowering marketers and developers to send reliable text...](https://apiant.ai/connections/kudosity) - [ **Order Desk** Order Desk's order management software allows you to customize your order management workflow.](https://apiant.ai/connections/order-desk) Reviews ## What our customers say ## More from Kudosity - [ **Kudosity to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/kudosity-to-salesforce) - [ **Kudosity to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/kudosity-to-slack) - [ **Kudosity to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/kudosity-to-mailchimp) - [ **Kudosity to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/kudosity-to-stripe) - [ **Kudosity to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/kudosity-to-shopify) - [ **Kudosity to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/kudosity-to-quickbooks-online) ## More into Order Desk - [ **HubSpot to Order Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-order-desk) - [ **Google Sheets to Order Desk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-order-desk) - [ **Gmail to Order Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-order-desk) - [ **Google Calendar to Order Desk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-order-desk) - [ **Google Drive to Order Desk** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-order-desk) - [ **Mailchimp to Order Desk** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-order-desk) Questions ## Kudosity and Order Desk, answered ### ### What can start an automation from Kudosity? Any of Kudosity's 2 triggers in the catalog, including SMS Received to Inbox and SMS Sent. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Order Desk when something happens in Kudosity? Any of Order Desk's 16 actions, including Create Inventory Item, Create New Order, Update Inventory Item and Add Order Item. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Order Desk to Kudosity? Yes. When something happens in Order Desk, your agent can act in Kudosity too. This page covers both directions: Order Desk's triggers and Kudosity's actions are listed here as well. ### ### Do I have to build a connector for Kudosity or Order Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Kudosity and Order Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.