Integration
Connect Knack to Freshworks CRM
When something happens in Knack, your agent does the next thing in Freshworks CRM. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want Knack and Freshworks CRM to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Triggers and actions 7 triggers ยท 28 actions
Trigger
New View RecordFires when a new record appears in a Knack page view โ polls a view's records (respects the view's access control and filters), the view-based counterpart to New Record.
Action
Create RecordAdd a new record to a Knack object. Provide field values as a JSON object keyed by field key (e.g. field_1).
Action
Create View Recordcreate a record through a view, including inserting a connected record (view-based)
Action
Delete RecordDelete a record from a Knack object by ID.
Action
Delete View Recorddelete a record through a view (view-based)
Action
Get RecordRetrieve a single record by ID from a Knack object.
Action
Get View RecordRetrieve a single record through a page view by its ID โ returns only the fields exposed by the view and respects the view's access control, the view-based counterpart to Get Record.
Action
List RecordsRetrieve records from a Knack object, with optional paging and filters.
Action
List View Recordsretrieve records through a view (view-based, applies view permissions/filters)
Action
Update RecordUpdate an existing record in a Knack object by ID.
Action
Update View Recordupdate a record through a view (view-based)
Action
Upload File or Imageupload a file or image asset to associate with a record field
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
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