--- title: "Connect Kiwili to Support Board - APIANT.ai" description: "When \"Accounting Code Created\" fires in Kiwili, your agent runs \"Send Message\" in Support Board." canonical: "https://apiant.ai/connect/kiwili-to-support-board" --- # Connect Kiwili to Support Board When **Accounting Code Created** fires in [Kiwili](https://apiant.ai/connections/kiwili), your agent runs **Send Message** in [Support Board](https://apiant.ai/connections/support-board). Describe the whole flow and it is built, tested on every scenario and kept running. Kiwili **42** triggers Kiwili **73** actions Support Board **36** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Kiwili and Support Board to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Kiwili can start in Support Board - When **Accounting Code Created** in Kiwili then **Send Message** in Support Board - When **Accounting Code Updated** in Kiwili then **Update Message** in Support Board Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Kiwili and Support Board ## Triggers and actions 42 triggers · 109 actions - Trigger **Accounting Code Created** Triggers when a new Accounting Code is created. - Trigger **Accounting Code Deleted** Triggers when an Accounting Code is deleted. - Trigger **Accounting Code Updated** Triggers when an Accounting Code is updated. - Trigger **Bank Account Created** Triggers when a new Bank Account is created. - Trigger **Bank Account Deleted** Triggers when a Bank Account is deleted. - Trigger **Contact Created** Triggers when a new Contact is created. - Trigger **Contact Deleted** Triggers when a Contact is deleted. - Trigger **Contact Updated** Triggers when a Contact is updated. - Trigger **Enterprise Created** Triggers when an Enterprise is created. - Trigger **Enterprise Deleted** Triggers when an Enterprise is deleted. - Trigger **Enterprise Updated** Triggers when an Enterprise is updated. - Trigger **Expense Account Created** Triggers when an Expense Account is created. - Trigger **Expense Account Deleted** Triggers when an Expense Account is deleted. - Trigger **Expense Account Updated** Triggers when an Expense Account is updated. - Trigger **Invoice Created** Triggers when an Invoice is created. - Trigger **Invoice Deleted** Triggers when an Invoice is deleted. - Trigger **Invoice Payment Created** Triggers when an Invoice Payment is created. - Trigger **Invoice Payment Updated** Triggers when an Invoice Payment is updated. - Trigger **Invoice Updated** Triggers when an Invoice is updated. - Trigger **Payment Type Created** Triggers when a new Payment Type is created. - Trigger **Payment Type Deleted** Triggers when a Payment Type is deleted. - Trigger **Payment Type Updated** Triggers when a Payment Type is updated. - Trigger **Product Created** Triggers when an Product is created. - Trigger **Product Deleted** Triggers when an Product is deleted. - Trigger **Product Updated** Triggers when an Product is updated. - Trigger **Project Created** Triggers when a Project is created. - Trigger **Project Deleted** Triggers when a Project is deleted. - Trigger **Project Step Deleted** Triggers when a project step is deleted. - Trigger **Project Updated** Triggers when a Project is updated. - Trigger **Service Created** Triggers when a Service is created. - Trigger **Service Deleted** Triggers when a Service is deleted. - Trigger **Service Updated** Triggers when a Service is updated. - Trigger **Sprint Created** Triggers when a Sprint is created. - Trigger **Sprint Updated** Triggers when a Sprint is updated. - Trigger **Task Created** Triggers when a Task is created. - Trigger **Task Updated** Triggers when a Task is updated. - Trigger **Tax Profile Created** Triggers when an Tax Profile is created. - Trigger **Tax Profile Deleted** Triggers when an Tax Profile is deleted. - Trigger **Tax Profile Updated** Triggers when an Tax Profile is updated. - Trigger **Time Entry Created** Triggers when a Time Entry is created. - Trigger **Time Entry Deleted** Triggers when a Time Entry is deleted. - Trigger **Time Entry Updated** Triggers when a Time Entry is updated. - Action **Create Accounting Code** Creates a new accounting code in Kiwili's chart of accounts, with its code number, description, accounting class and tax reclaim percentage. - Action **Create Bank Account** Creates a new bank account in Kiwili with its name, currency and optional banking details. - Action **Create Contact** Creates a new contact under an enterprise (client company) in Kiwili. - Action **Create Enterprise** Creates a new enterprise (client, prospect or provider company) in Kiwili and returns the created enterprise record. - Action **Create Expense Account** Creates a new expense account in Kiwili, used to categorize expenses with a default price, tax profile and accounting code. - Action **Create Invoice** Creates a new invoice for a client enterprise in Kiwili, with one or more product or service lines. - Action **Create Invoice Payment** Records a payment against an existing invoice in Kiwili, with its amount, date, payment type and bank account. - Action **Create Payment Type** Creates a new payment type in Kiwili. - Action **Create Product** Creates a new product in Kiwili, with its price, identifiers, tax profile, accounting code, inventory and resale settings. - Action **Create Project** Creates a new project in Kiwili for an enterprise (client), with optional billing type, budget, rate, team and services. - Action **Create Project Step** Creates a new step (phase) within a Kiwili project, with optional budget, dates, administrator and team allocation. - Action **Create Service** Creates a new service in Kiwili, with its name, rate, category, tax profile and accounting code. - Action **Create Sprint** Creates a new sprint in Kiwili with its dates, administrator and optional resources. - Action **Create Task** Creates a new task in Kiwili, optionally linked to a project, client, sprint or service and assigned to a user. - Action **Create Tax Profile** Creates a new tax profile in Kiwili, with up to two tax rates, their labels and registration numbers. - Action **Create Time Entry** Creates a time entry in Kiwili, logging hours worked by a user on a project step and service. - Action **Delete Accounting Code** Deletes an accounting code from your Kiwili account. Only accounting codes that are not in use can be deleted. - Action **Delete Bank Account** Deletes a bank account from Kiwili. Only bank accounts that are not used anywhere can be deleted. - Action **Delete Contact** Deletes a contact from your Kiwili account. - Action **Delete Enterprise** Deletes an enterprise (company client) from Kiwili. Only enterprises that are not in use can be deleted. - Action **Delete ExpenseAccount** Deletes an unused expense account in Kiwili. - Action **Delete Invoice** Deletes an invoice in Kiwili. Only invoices still in Draft status can be deleted. - Action **Delete Payment Type** Deletes a payment type from your Kiwili account. Only payment types not used by any payment can be deleted. - Action **Delete Product** Deletes a product from your Kiwili account. Only products that are not used on any document can be deleted. - Action **Delete Project** Deletes a project in Kiwili. Only projects that are not in use can be deleted. - Action **Delete Project Step** Deletes a project step in Kiwili. Only steps that are not in use can be deleted. - Action **Delete Service** Deletes a service from your Kiwili account. Only services not used on any document can be deleted. - Action **Delete Tax Profile** Deletes a tax profile from your Kiwili account. Only tax profiles that are not in use can be deleted. - Action **Delete Time Entry** Deletes a time entry from your Kiwili account. - Action **Find Accounting Code** Returns the accounting codes that match the search text or filters you specify, such as code, description or accounting class. - Action **Find Bank Account** Returns the Kiwili bank accounts that match the search text or the filters you supply, such as name, currency, account number or accounting code. - Action **Find Enterprise** Searches the enterprises (companies and clients) in your Kiwili account by name, email, code or any other property and returns the ones that match. - Action **Find ExpenseAccount** Searches the expense accounts in your Kiwili account by text, name, category, tax profile, price or other criteria and returns the matching expense accounts. - Action **Find Payment Type** Returns the payment types in your Kiwili account that match a name, search text or id range. - Action **Find Product** Returns the products in your Kiwili account that match the search text or filters you supply, such as name, SKU, UPC, category or price range. - Action **Find Project** Searches Kiwili projects by name, code, client, contact or other project details and returns the matching projects. - Action **Find Project Step** Searches the project steps in your Kiwili account by text, project, name, dates, budget or completion, and returns the matching steps. - Action **Find Service** Searches the services in your Kiwili account by text, name, number, category, rate and other criteria, and returns the matching services. - Action **Find Sprint** Searches the sprints in your Kiwili account by text, name, dates, administrator or other criteria and returns the matching sprints. - Action **Find Task** Returns the tasks that match the search text or the filters you choose, such as summary, project, assignee, status or due date. - Action **Find TaxProfile** Finds tax profiles in Kiwili by search text, description, tax labels, numbers or rates, and returns the matching tax profiles. - Action **Get Accounting Code** Returns one accounting code from your Kiwili chart of accounts by its id, including its code number, description, accounting class and tax reclaim percentage. - Action **Get Bank Account** Returns a single bank account from your Kiwili account by its ID, including its name, currency, account numbers and accounting code. - Action **Get Contact** Returns a single Kiwili contact by its ID, including name, email, phone numbers, address and the enterprise it belongs to. - Action **Get Enterprise** Returns a Kiwili enterprise (client, prospect or provider company) by its id, with its address, contact details and billing settings. - Action **Get ExpenseAccount** Returns a single expense account from Kiwili, including its name, description, default price, category, tax profile and accounting code. - Action **Get Invoice** Returns a single Kiwili invoice by its id, including its lines, totals, balance, status and payment details. - Action **Get InvoicePayment** Returns a single invoice payment from Kiwili by its id, including the amount, payment date, invoice and bank account it belongs to. - Action **Get Payment Type** Returns a single payment type (such as cash, cheque or credit card) by its id. - Action **Get Product** Returns a single product from Kiwili by its id, including its price, SKU, category, tax profile and inventory settings. - Action **Get Project** Returns a single Kiwili project by its ID, including its client, billing type, budget, team and services. - Action **Get Project Step** Returns a single project step (phase) of a Kiwili project by its ID, including its dates, budget, completion and team. - Action **Get Service** Returns a single Kiwili service by its id, including its name, number, rate, category, tax profile and accounting code. - Action **Get Sprint** Returns a single Kiwili sprint by its id, including its dates, administrator and assigned resources. - Action **Get Task** Returns a single Kiwili task by its id, including its summary, status, priority, dates, assignee and linked project, sprint and enterprise. - Action **Get TaxProfile** Returns a single Kiwili tax profile by its id, including its tax rates, labels and tax numbers. - Action **Get Time Entry** Returns a single time entry by its id, including date, hours, start and end times, user, project, service and billing status. - Action **Update Accounting Code** Updates an existing accounting code in Kiwili, changing its code number, description, accounting class or tax reclaim percentage. Fields left blank keep their current values. - Action **Update Bank Account** Updates an existing bank account in Kiwili, such as its name, description, currency, account numbers, credit limit or active status. - Action **Update Contact** Updates an existing contact in Kiwili, such as their name, email, phone, address or enterprise. Fields left blank are not changed. - Action **Update Enterprise** Updates an existing enterprise (client, prospect or provider company) in Kiwili. Only the fields you fill in are changed. - Action **Update ExpenseAccount** Updates an existing expense account in Kiwili, such as its name, description, default price, category, tax profile or accounting code. - Action **Update Invoice** Updates an existing invoice in Kiwili, including its client, dates, lines, taxes and status. Returns the updated invoice. - Action **Update InvoicePayment** Updates an existing invoice payment in Kiwili, such as its amount, date, payment type or bank account. - Action **Update Payment Type** Updates the name of an existing payment type in Kiwili. - Action **Update Product** Updates an existing product in Kiwili, changing only the details you provide, and returns the updated product. - Action **Update Project** Updates an existing project in Kiwili, such as its name, client, billing type, budget, rate or team, and returns the updated project. - Action **Update Project Step** Updates an existing project step in Kiwili, such as its name, dates, budget, progress or assigned team, and returns the updated step. - Action **Update Service** Updates an existing service in Kiwili, such as its name, rate, category, tax profile or billable status. - Action **Update Sprint** Updates an existing sprint in Kiwili, including its name, dates, administrator, status and assigned resources. - Action **Update Task** Updates an existing task in Kiwili, such as its summary, assignee, dates, priority or status. - Action **Update TaxProfile** Updates an existing tax profile in Kiwili, such as its description, tax rates, labels and registration numbers. Kiwili only allows the rates of tax profiles that are not yet in use to be changed. - Action **Update Time Entry** Updates an existing time entry in Kiwili, such as its date, hours, project, service or billing status. - Action **Add Conversation** Creates a new conversation. - Action **Add Note** Adds a new note to a conversation. - Action **Add User** Create a new user in Support Board. - Action **Delete Message** Deletes an existing message. - Action **Delete Note** Deletes a note from a conversation. - Action **Delete User** Deletes a user and all linked conversations and messages. - Action **Delete Users** Deletes multiple users and all linked conversations and messages. - Action **Direct Message** Sends a direct chat message. - Action **Get Agents in Conversation** Returns an array with all the agents with at least one message in the conversation. - Action **Get Conversation** Returns a conversation and the messages of the conversation. - Action **Get Conversations** Returns all the conversations. Each conversation includes the last message of the conversation. - Action **Get External Setting** Returns an external setting. External settings are saved on a dedicated database row. - Action **Get Last Agent in Conversation** Returns the last agent who answered a conversation. - Action **Get Last Message** Returns the last message in a conversation. - Action **Get Multi Setting** Returns a subsetting of another setting. - Action **Get New Conversations** Returns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation. - Action **Get New Messages** Returns the messages of a conversation created after the given date/ID. - Action **Get New User Conversations** Returns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation. - Action **Get Notes** Returns the internal notes of a conversation. - Action **Get Setting** Returns a setting saved in the Settings area. - Action **Get Settings** Returns an array with all the settings. - Action **Get User** Returns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist. - Action **Get User Conversations** Returns the conversations of a user. Each conversation includes the last message of the conversation. - Action **Google Translate** Translates multiple strings via Google Translate. - Action **Login** Logins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful. - Action **Push Notification** Sends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area. - Action **Search Conversations** Returns the conversations matching the search. - Action **Search User Conversations** Returns the conversations of the given user ID that matches the search terms. - Action **Send Message** Adds a new message to an existing conversation. - Action **Telegram Send Message** Sends a message to Telegram. - Action **Update Conversation Agent** Assigns or update the agent assigned to a conversation. - Action **Update Conversation Department** Updates the department of a conversation. - Action **Update Conversation Status** Updates the status code of a conversation. - Action **Update Message** Updates an existing message. - Action **Update User** Updates the details of an existing user. - Action **WhatsApp Send Message** Sends a message to a WhatsApp number. ## Each app on its own - [ **Kiwili** ERP & online account management software for your small business](https://apiant.ai/connections/kiwili) - [ **Support Board** Support Board is a communication and chat platform powered by artificial intelligence-driven chatbots.](https://apiant.ai/connections/support-board) Reviews ## What our customers say ## More from Kiwili - [ **Kiwili to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/kiwili-to-salesforce) - [ **Kiwili to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/kiwili-to-slack) - [ **Kiwili to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/kiwili-to-mailchimp) - [ **Kiwili to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/kiwili-to-stripe) - [ **Kiwili to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/kiwili-to-shopify) - [ **Kiwili to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/kiwili-to-quickbooks-online) ## More into Support Board - [ **HubSpot to Support Board** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-support-board) - [ **Salesforce to Support Board** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-support-board) - [ **Slack to Support Board** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-support-board) - [ **Google Sheets to Support Board** Google Sheets](https://apiant.ai/connect/google-sheets-to-support-board) - [ **Gmail to Support Board** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-support-board) - [ **Google Calendar to Support Board** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-support-board) Questions ## Kiwili and Support Board, answered ### ### What can start an automation from Kiwili? Any of Kiwili's 42 triggers in the catalog, including Accounting Code Created, Accounting Code Updated, Bank Account Created and Contact Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Support Board when something happens in Kiwili? Any of Support Board's 36 actions, including Send Message, Update Conversation Agent, Update Conversation Department and Update Conversation Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Support Board to Kiwili? Support Board has no triggers in the catalog today, so automations start in Kiwili. If you need the other direction, ask: your agent reads Support Board's API documentation and adds it. ### ### Do I have to build a connector for Kiwili or Support Board? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Kiwili and Support Board without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.