Connect Kenect Text Messaging and SendGrid

Both apps 27Kenect Text Messaging 13SendGrid 14

• Trigger
  Lead Push

  Triggers when a new conversation starts in Kenect, the closest record Kenect's API exposes to an incoming lead.

• Action
  Add contacts to contact group

  Adds one or more contacts to an existing contact group and returns the per-contact processing status.

• Action
  Find contact by phone

  Finds the contact at a Kenect location that has the given phone number.

• Action
  Get contact

  Returns a single Kenect contact by its contact ID, including its phone numbers and contact groups.

• Action
  Get conversation

  Returns one Kenect conversation with its messages, contact, assignment and read status.

• Action
  List contact groups

  Returns the contact groups in a Kenect location, with each group's name and its contact, opt-in and opt-out counts.

• Action
  List contacts

  Returns the contacts in your Kenect account, optionally narrowed by location, search text or status, and sorted the way you choose.

• Action
  List locations

  Returns all the Kenect locations available to your account, including each location's name and address.

• Action
  List reviews

  Returns all Google and Facebook reviews for the locations assigned to the connected Kenect user, including their ratings, comments and reply status.

• Action
  List users

  Returns the users on the Kenect account, optionally only those with permissions in a chosen location.

• Action
  Push Lead

  Submits a lead to a Kenect location, which begins a text conversation with the person making the inquiry. Returns the id of the new lead.

• Action
  Reply to conversation

  Sends a reply in an existing Kenect conversation from a chosen location, with optional subject and attachments.

• Action
  Review Request

  Sends a review request to a contact's phone number from a Kenect location and returns the message that was sent.

• Trigger
  New bounce

  Polls the v3 Suppression Bounces API for bounced email addresses. Emits one record per bounce.

• Trigger
  New global suppression

  Polls the v3 Suppressions API for globally-suppressed (unsubscribed) email addresses. Emits one record per suppressed email.

• Trigger
  New or updated recipient

  Triggered when a recipient is created or updated.

• Trigger
  New suppressed email

  Triggered when a new email is suppressed.

• Action
  Add to suppression group

  Add a recipient's email to a SendGrid suppression group (unsubscribe group).

• Action
  Create custom field

  Creates a new custom field.

• Action
  Create list

  Creates a new marketing contact list via the v3 Marketing Lists API.

• Action
  Create or update contact

  Adds or updates a marketing contact (upsert by email) via the v3 Marketing Contacts API. Optionally assigns to lists.

• Action
  Create or update recipient

  Creates a new recipient if the email does not exist, otherwise updates the existing recipient.

• Action
  Delete contacts

  Deletes one or more marketing contacts by their contact IDs via the v3 Marketing Contacts API.

• Action
  Get contact by email

  Looks up a marketing contact by email address via the v3 Marketing Contacts search-by-emails endpoint.

• Action
  Remove from suppression group

  Remove a recipient's email from a SendGrid suppression group (unsubscribe group).

• Action
  Send an email

  Sends an email via the v3 Mail Send API to a single recipient with subject and plain-text or HTML body.

• Action
  Send an email using template

  Sends an email via the v3 Mail Send API using a dynamic template ID. Dynamic template data is passed as a JSON object.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.