Connect Kenect Text Messaging to Okta

Both apps 35Kenect Text Messaging 13Okta 22

• Trigger
  Lead Push

  Triggers when a new conversation starts in Kenect, the closest record Kenect's API exposes to an incoming lead.

• Action
  Add contacts to contact group

  Adds one or more contacts to an existing contact group and returns the per-contact processing status.

• Action
  Find contact by phone

  Finds the contact at a Kenect location that has the given phone number.

• Action
  Get contact

  Returns a single Kenect contact by its contact ID, including its phone numbers and contact groups.

• Action
  Get conversation

  Returns one Kenect conversation with its messages, contact, assignment and read status.

• Action
  List contact groups

  Returns the contact groups in a Kenect location, with each group's name and its contact, opt-in and opt-out counts.

• Action
  List contacts

  Returns the contacts in your Kenect account, optionally narrowed by location, search text or status, and sorted the way you choose.

• Action
  List locations

  Returns all the Kenect locations available to your account, including each location's name and address.

• Action
  List reviews

  Returns all Google and Facebook reviews for the locations assigned to the connected Kenect user, including their ratings, comments and reply status.

• Action
  List users

  Returns the users on the Kenect account, optionally only those with permissions in a chosen location.

• Action
  Push Lead

  Submits a lead to a Kenect location, which begins a text conversation with the person making the inquiry. Returns the id of the new lead.

• Action
  Reply to conversation

  Sends a reply in an existing Kenect conversation from a chosen location, with optional subject and attachments.

• Action
  Review Request

  Sends a review request to a contact's phone number from a Kenect location and returns the message that was sent.

• Action
  Activate User

  Activates a staged or deprovisioned Okta user and returns their activation link and token. Activation emails the user unless turned off.

• Action
  Add group

  Creates a new Okta-managed group with a name, an optional description, and any custom group profile attributes defined in your org.

• Action
  Add User to Group

  Adds an existing Okta user to an Okta-managed group.

• Action
  Assign user to application

  Assigns an existing Okta user to an application, optionally setting their app username, password and app profile. Returns the resulting application user.

• Action
  Create User

  Creates a new user in your Okta org, with or without credentials, and returns the new user's id and status.

• Action
  Deactivate User

  Deactivates an Okta user, deprovisioning them from all assigned apps. This cannot be undone by the deactivation itself and may destroy the user's data in those apps.

• Action
  Delete group

  Permanently deletes a group from your Okta org by its ID.

• Action
  Delete user

  Permanently deletes a deactivated Okta user. If the user is still active, this deactivates them instead, and running it a second time deletes them.

• Action
  Find Group by Name

  Returns the Okta groups whose name matches the name you specify, either exactly or by a partial match.

• Action
  Find User by Email

  Returns the Okta users whose primary email matches the email you specify, including deprovisioned users.

• Action
  Get group

  Returns one Okta group by its id, including its profile name, description and any custom attributes.

• Action
  Get user

  Returns one Okta user, including their status, timestamps, credentials summary, and standard and custom profile attributes. An error occurs if the user is not found.

• Action
  List applications

  Returns the applications in your Okta org, optionally narrowed by a name or label prefix or a filter expression.

• Action
  List group members

  Returns the users who are members of an Okta group, with their profiles, including any custom attributes. Results can be narrowed with a search expression.

• Action
  List groups

  Returns the groups in your Okta organization, optionally narrowed by a search, filter or name match.

• Action
  List users

  Returns the users in your Okta organization, optionally narrowed by a search, filter or name query.

• Action
  Remove User From Group

  Removes a user from a group managed directly in Okta. The user account itself is not changed.

• Action
  Reset user password

  Starts a password reset for an Okta user and either emails them the reset link or returns the link. The user moves to Recovery status and can't sign in until they finish the reset.

• Action
  Suspend User

  Suspends an active Okta user so they can't sign in, while keeping their group and app assignments. Suspended users can later be unsuspended or deactivated.

• Action
  Unsuspend user

  Unsuspends a suspended Okta user and returns them to the Active state.

• Action
  Update group

  Updates the name, description or custom attributes of an Okta-managed group. Anything left blank keeps its current value.

• Action
  Update user

  Updates an existing Okta user's profile, including custom profile attributes, or credentials. Fields left blank keep their current values.

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