---
title: "Connect Keap to When I Work - APIANT.ai"
description: "When \"New Contact\" fires in Keap, your agent runs \"Create User\" in When I Work."
canonical: "https://apiant.ai/connect/keap-to-when-i-work"
---

# Connect Keap to When I Work

When **New Contact** fires in [Keap](https://apiant.ai/connections/keap), your agent runs **Create User** in [When I Work](https://apiant.ai/connections/when-i-work). Describe the whole flow and it is built, tested on every scenario and kept running.

Keap **2** triggers Keap **37** actions When I Work **22** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Keap and When I Work to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Keap can start in When I Work

- When **New Contact** in Keap then **Create User** in When I Work
- When **Updated Contact** in Keap then **Update user** in When I Work

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Keap and When I Work

## Triggers and actions 2 triggers · 59 actions

- Trigger

**New Contact**

Polling trigger: fires when a new contact is created in Keap.

- Trigger

**Updated Contact**

Polling trigger: fires when a contact is updated in Keap.

- Action

**Add contact to campaign sequence**

Adds one or more contacts to a sequence in a Keap campaign and returns the result for each contact.

- Action

**Add order**

Creates a one-time order for a contact in Keap, with its order items.

- Action

**Add product**

Creates a new product in Keap with a name, price and description, plus optional SKU, tax, shipping and inventory settings.

- Action

**Apply Tag to Contact**

Apply one or more tags to a contact.

- Action

**Create Company**

Create a new company.

- Action

**Create Contact**

Create a new Keap contact.

- Action

**Create Contact Custom Field**

Create a new custom field on the contact model.

- Action

**Create Note**

Create a note attached to a contact.

- Action

**Create Opportunity**

Create a sales opportunity.

- Action

**Create Tag**

Create a new tag, optionally in a category.

- Action

**Create Task**

Create a task, optionally linked to a contact.

- Action

**Delete Contact**

Delete a Keap contact by ID.

- Action

**Delete note**

Deletes a note from a Keap contact's record.

- Action

**Delete task**

Deletes a task in Keap by its ID.

- Action

**Get company**

Returns a single Keap company by its ID, including address, contact details and custom fields.

- Action

**Get Contact**

Retrieve a Keap contact by ID.

- Action

**Get Contact Tags**

List tags applied to a contact.

- Action

**Get note**

Returns a single note on a Keap contact, including its title, text, type and assigned user.

- Action

**Get opportunity**

Returns one Keap opportunity by its id, including its contact, stage, owner, revenue projections and custom field values.

- Action

**Get order**

Returns a single Keap order by its id, including the contact, order items, totals, payment plan and shipping information.

- Action

**Get product**

Returns a single Keap product by its ID, including price, inventory, options and subscription plans.

- Action

**Get task**

Returns a single Keap task by its ID, including its title, due time, priority, assignee and completion status.

- Action

**List campaigns**

Returns the campaigns in your Keap account, optionally filtered by name and sorted.

- Action

**List Companies**

List companies.

- Action

**List Contact Custom Fields**

Retrieve the contact model including custom fields.

- Action

**List Contacts**

List Keap contacts, optionally filtered by email.

- Action

**List notes**

Returns the notes recorded on a Keap contact, optionally filtered by title, assigned user or time range.

- Action

**List products**

Returns a list of products in your Keap account, optionally filtered by name.

- Action

**List Tags**

List all tags.

- Action

**List users**

Returns the users of the Keap account, optionally filtered by email or name.

- Action

**Remove Tag from Contact**

Remove a tag from a contact.

- Action

**Send email**

Sends an email from a Keap user to one or more contacts.

- Action

**Update company**

Updates an existing company in Keap with the values you provide; fields left blank are not changed.

- Action

**Update Contact**

Update an existing Keap contact by ID.

- Action

**Update note**

Updates an existing note on a Keap contact, changing its title, type, text, pin state or assigned user.

- Action

**Update opportunity**

Updates an existing opportunity in Keap, changing only the details you fill in.

- Action

**Update task**

Updates an existing task in Keap, changing only the details you provide.

- Action

**Add location**

Creates a new schedule (location) in the When I Work account and returns the created schedule.

- Action

**Add position**

Creates a position, such as Dishwasher or Server, in the When I Work account.

- Action

**Add time entry**

Creates a time entry on a user's timesheet in When I Work and returns the new entry.

- Action

**Add time off request**

Creates a time off request for a user, covering a start and end time, with an optional time off type and paid hours.

- Action

**Clock in**

Clocks a user in, starting a time entry for them. Returns the time entry, the user and the punches recorded on it.

- Action

**Clock out**

Clocks a When I Work user out and returns the time entry the clock-out belongs to.

- Action

**Create User**

Creates a new user in the When I Work account and returns the created user, optionally sending them an invitation.

- Action

**Delete shift**

Deletes a shift by its ID, optionally notifying the assigned user and removing later shifts in a repeating series. This cannot be undone.

- Action

**Delete user**

Deletes a user from the When I Work account, optionally deleting their future shifts as well. When I Work allows this to be reversed.

- Action

**Get account**

Returns the When I Work account for the connected login, including its company name, plan status, enabled features and settings. For a parent account, also returns its child accounts.

- Action

**Get shift**

Returns a single shift by its ID, including its breaks and any repeating series it belongs to. An error occurs if the shift is not found.

- Action

**Get user**

Returns a single When I Work user by ID, including their contact details, role, positions, schedules and pay information.

- Action

**List locations**

Returns all the schedules (locations) in the When I Work account, optionally only those not yet confirmed.

- Action

**List positions**

Returns all the positions in the When I Work account, optionally including deleted ones.

- Action

**List shifts**

Returns the shifts in a date range, optionally narrowed to a user or schedule, and optionally including open, unpublished or repeating shifts.

- Action

**List sites**

Returns all the sites in the When I Work account, optionally including deleted sites.

- Action

**List time entries**

Returns the time entries (timesheet records) in a date range, optionally limited to specific users, entries still clocked in, or entries updated since a given time.

- Action

**List time off requests**

Returns the time off requests that fall within a date range, optionally narrowed by user, schedule, status or type.

- Action

**List users**

Returns the users in the When I Work account, optionally narrowed by schedule or by a search on name or email, and optionally including pending or deleted users.

- Action

**Publish shifts**

Publishes a group of shifts so they become visible on the schedule, and returns the shifts that were published. It does not notify the assigned users.

- Action

**Update shift**

Updates an existing shift on the schedule, such as its times, assigned user, position, breaks or notes, and returns the updated shift.

- Action

**Update user**

Updates an existing user's contact details, role, positions, schedules, pay and access settings, and can reactivate a deleted user. Returns the updated user.

## Each app on its own

- [ **Keap** Keap (formerly Infusionsoft) CRM and marketing automation.](https://apiant.ai/connections/keap)
- [ **When I Work** When I Work is the easiest way to schedule, manage attendance, and communicate with your staff from your...](https://apiant.ai/connections/when-i-work)

Reviews

## What our customers say

## More from Keap

- [ **Keap to Hootsuite** Hootsuite is the leading social media dashboard allowing you to manage multiple networks and profiles and...](https://apiant.ai/connect/keap-to-hootsuite)
- [ **Keap to Presenton** Presenton is an AI Presentation generator.](https://apiant.ai/connect/keap-to-presenton)
- [ **Keap to Uspacy** Uspacy is a single digital workspace for organizing work processes of your company.](https://apiant.ai/connect/keap-to-uspacy)
- [ **Keap to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/keap-to-salesforce)
- [ **Keap to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/keap-to-slack)
- [ **Keap to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/keap-to-mailchimp)

## More into When I Work

- [ **HubSpot to When I Work** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-when-i-work)
- [ **Salesforce to When I Work** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-when-i-work)
- [ **Slack to When I Work** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-when-i-work)
- [ **Google Sheets to When I Work** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-when-i-work)
- [ **Gmail to When I Work** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-when-i-work)
- [ **Google Calendar to When I Work** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-when-i-work)

Questions

## Keap and When I Work, answered

###

### What can start an automation from Keap?

Any of Keap's 2 triggers in the catalog, including New Contact and Updated Contact. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in When I Work when something happens in Keap?

Any of When I Work's 22 actions, including Create User, Update shift, Update user and Add location. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from When I Work to Keap?

When I Work has no triggers in the catalog today, so automations start in Keap. If you need the other direction, ask: your agent reads When I Work's API documentation and adds it.

###

### Do I have to build a connector for Keap or When I Work?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Keap and When I Work without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
